Insurance Innovators Shield


Insurance Innovators brings together the prime movers of the insurance industry to share innovative ideas and insight.

Our series of digital content and events, including webinars, reports, roundtables and conferences provide the thought leadership, shared experiences and networking required to keep the wheels of insurance innovation in motion.

Upcoming events

Insurance Innovators Fraud & Claims


Insurance Innovators: Fraud & Claims will bring together over thirty expert speakers to explore ground-breaking changes to insurance: unprecedented digitalisation, rapidly evolving customer expectations, and transforming fraudulent behaviours, giving you all you need to build your strategy for the future.


Spread over two days and two stages, Insurance Innovators Nordics 2024 is bringing you a line-up of unmissable speakers from the largest incumbents and most innovative insurtechs to tackle the biggest issues of the day. With a packed agenda full of case studies, keynotes, and discussions, it’s the place to meet and hear from C-suite decision-makers, digital-disrupters, and tech titans.

Insurance Innovators Nordics
Insurance Innovators USA


Insurance Innovators USA is back again and reuniting in Nashville! Join the event that will set the agenda for insurance innovation in 2024 and beyond. Insurance Innovators USA unites the most senior and innovative insurance leaders from across America to address the ground-breaking developments transforming the industry today. If you want to know what the future of insurance innovation, technology and insurtech looks like from a carriers perspective, this is the place to be.


Insurance Innovators is bringing together a global community of insurers, from the most innovative incumbents to the freshest insurtechs, to define the future of the industry. Explore the changing face of insurance from ecosystems to web3, to underpinning societal resilience, and much more! Join us 5 -6 November 2024 at the Business Design Centre in London.

Insurance Innovators Summit

Upcoming Webinars

The generative AI revolution webinar

The generative AI revolution

31 January | 11am GMT | Online

The rise of ChatGPT has marked a new era for the insurance industry, and when it comes to creating a successful generative AI framework, there is a great deal for insurers to consider. On the one hand, insurers will be able to unlock the potential of generative AI to handle previously untapped forms of data at speed. The challenge, however, will be mitigating the risk of inaccuracy from potential hallucinations and half-truths, and navigating shifting regulation to ensure compliance.

Tune into this webinar to learn how insurers can forge a path to deploying generative AI with confidence, security and success.

Now available on-demand

Customer engagement in the age of AI

Harnessing the power of AI for CX success on digital channels

Available to stream now

With the general public now being able to access ChatGPT with ease, it’s clear that attitudes around AI and its value are shifting.

For insurers, this opens the door to a world of innovation, as they have the opportunity to leverage AI to create more personalised customer experiences than ever before. But what will be the keys to unlocking true AI and analytics sophistication, and ensuring CX success?

Studio broadcast Customer engagement in the age of AI watch now

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More Content


Bracing for claims inflation in 2023 and beyond

In this episode, recorded on-site at Insurance Innovators Fraud & Claims, we’ll be hearing from three claims leaders on how insurers can brace for claims inflation in 2023 and beyond. Listen to our podcast below to hear insights from Ian Thompson, Robin Challand and James Russell. 


Kita’s vision for the voluntary carbon market

“At this stage of the climate crisis we need to use all the tools at our disposal…” – Natalia Dorfman, the Chief Executive Officer of Kita, the world’s first carbon insurer, deep dives into the critical role insurance plays in the global fight against climate change.


Putting customer needs first: the FCA’s new Consumer Duty

In this episode of the Insurance Innovators Podcast, we’ll be hearing from James Edmonds (Director, Investor in Customers) on how insurers should respond to the FCA’s new Consumer Duty framework.

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What’s On

All upcoming live webinars and events


Interviews, videos, podcasts and more