
Claims in the age of AI
Excellence and efficiency across the claims journey
2 July | 3pm BST | 4pm CET | Online
The world of insurance is at a tipping point – technology offers the opportunity for transformative innovation, but only if insurers get the foundations right to take advantage. Claims, both on the front-end and the back-end, is at the heart of this opportunity, with AI and automation offering a wide range of use-cases to enable carriers to offer a more agile, customer-centric and efficient processes across the claims journey.
In this exclusive webinar, leading claims, IT, technology and innovation leaders from across the insurance industry will discuss the operationalisation of this technology in the claims department.
Don’t miss:
- Insights on how to implement AI solutions
- Practical advice on getting the right architecture in place to move quickly on new use cases
- Strategies for overcoming barriers and unlocking a next-gen customer experience
- What lessons have been learnt from experiments with AI and automation so far?
- Transformative opportunities: where can AI and automation make the biggest impact in the claims department?
- How can the challenges of implementing and scaling data and AI solutions in claims best be overcome?
- The data underpinnings: how can existing data be better managed and new data be most effectively integrated?
- The changing staff requirements: how can new skills be recruited and existing claims handlers be trained to make the best use of new technology?
- The regulatory context: ensuring compliance now and in the future
Panellists include:

Fredrik Thuring
Fredrik Thuring is Head of Operational analytics at Trygg-Hansa Försäkring. He has 15 years of experience within the technical sphere of insurance, including riskbased pricing, price optimization, analytics and data science. He holds a MSc in Engineering physics and a PhD in Mathematics.


Monique Hesseling
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers develop cloud-native applications, integrate existing and new IT applications, and automate and manage complex environments. A trusted adviser to the Fortune 500, Red Hat provides award-winning support, training, and consulting services that bring the benefits of open innovation to any industry. Red Hat is a connective hub in a global network of enterprises, partners, and communities, helping organizations grow, transform, and prepare for the digital future.
To learn more, please visit https://www.redhat.com/.