Insurance Innovators Fraud & Claims | Insurance conference logo

25 February 2025 | etc.venues St Paul's, London

Europe's leading fraud
and claims event

Collaboration and innovation unleashed

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INSURERS

Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.

Network with Directors/Heads of:

  • Claims
  • Fraud / Investigation
  • Operations
  • Digital / Transformation
  • Data / Analytics
  • Underwriting
  • Policy
  • Customer Experience

2024 Event Speakers


Take inspiration from our supercharged speaker line-up from this year's fraud and claims event.

Imke Aarts

Imke Aarts

Claims Director Europe
Lemonade
James Nicholson

James Nicholson

Chief Claims Officer
Zurich
Philippe Duban

Philippe Duban

Director of Transformation
AXA
Stephen Linklater

Stephen Linklater

Claims Director
Ageas
Howard Rawstron

Howard Rawstron

Head of Group Oversight Economic Crime Prevention
Lloyds Banking Group
Ben Fletcher

Ben Fletcher

Director of Financial Crime
LV=
James Burge

James Burge

Head of Counter Fraud
Allianz
Amit Patel

Amit Patel

Founder
Peachy
Tom Hill

Tom Hill

Head of IFED
City of London Police
Adele Sumner

Adele Sumner

Head of Counter Fraud and Financial Crime
RSA
Mark Allen

Mark Allen

Chief Fraud and Financial Crime Officer
Association of British Insurers
Paul Burgess

Paul Burgess

SVP, Global Head of Multi-National Claims
Sompo International
Gareth Davies

Gareth Davies

Global Head of Fraud
Lauren Sulistiawati
Arlenee Lebrón

Arlenee Lebrón

Head of Fraud, P&C Claims Manager and Africa & Lebanon Coordinator
AXA
Peter Ward

Peter Ward

Head of Claims Counter Fraud
Aviva
Sharna Thomson

Sharna Thomson

Head of Customer, UK Claims
Zurich
Katie Davies

Katie Davies

Head of Underwriting Services
Ageas
David Phillips

David Phillips

Chair
General Insurance Fraud Committee
Dean Witherington

Dean Witherington

Claims Director
AXA
Steven Crystal

Steven Crystal

Head of Claims Fraud, International
Sedgwick
Fredrik Thuring

Fredrik Thuring

Head of Operational Analytics
Trygg-Hansa
Scott Clayton

Scott Clayton

Head of Claims Fraud
Zurich
Melanie Kill

Melanie Kill

Claims Transformation Director
AXA
James Russell

James Russell

Head of Claims Transformation
esure group
Laura Horrocks

Laura Horrocks

Head of Fraud Technology and Intelligence
Sedgwick
Jon Radford

Jon Radford

Head of Intelligence, Investigations & Data Services
Insurance Fraud Bureau
Nyasha Kuwana

Nyasha Kuwana

Head of Product
FloodFlash
Tom Helm

Tom Helm

Claims Practice Leader
WTW
Nick Kelsall

Nick Kelsall

Head of Insurance Claims
Allianz

Amanda Nicoll

Head of Claims
Flock
Ian Carman

Ian Carman

Director of Investigation Services
Sedgwick
Vera Sønsthagen

Vera Sønsthagen

Head of investigation
Gjensidige
Charlotte Brown

Charlotte Brown

Counter Fraud Manager
NFU Mutual
Duncan Minty

Duncan Minty

Director
Ethics and Insurance
Hugo Emmanual Fernandes

Hugo Emmanual Fernandes

Claims Digital Platform Lead
Hiscox
Rob Smith-Wright

Rob Smith-Wright

Claims Fraud Manager
Chubb
David Jones – Aviva

David Jones – Aviva

Principal Data Scientist Counter-Fraud
Aviva
Smith Jones

Smith Jones

Lead Data Scientist
Direct Line Group
Manjit Rana

Manjit Rana

GM Insurance, UK, EMEA & APAC
Clearspeed
Gijsbert Cox

Gijsbert Cox

Industry Leader Insurance EMEA + APAC
Appian
Rebecca Clancy

Rebecca Clancy

Solutions Consultant
Appian

Geoff Andrews

Co-founder & Chief Operating Officer
Carpe Data
Martyn Griffiths

Martyn Griffiths

Sales Manager UK
FRISS
Aditya Vdas

Aditya Vdas

Head of Digital Commercial
Iron Mountain
Lars Julin

Lars Julin

CEO & Founder
Peopleway
Maxime Paul

Maxime Paul

Chief Data Scientist Europe Canada and Latam
Shift Technology
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For industry updates and live speaker announcements.


Key themes for 2024
_________

CLAIMS

 

Navigating the supply chain crisis

Hear from Europe’s Chief Claims Officers on the outlook for supply chains and how to navigate the crisis, while building resilience for the future.

FRAUD

 

Staying ahead of emerging threats

From shallow fakes to international fraud trends, find out how fraud is evolving across a wide range of lines and geographies, with special insights from the banking industry.

 

Digitising claims & the role of AI

Learn from disruptors Lemonade, FloodFlash and Locket on data maturity, predict and prevent and testing Gen AI in claims.

 

Forecasting future opportunities and vulnerabilities

Prepare for future double-edged swords and bolster defences in the face of ongoing digitisation and the rise of AI.

 

Preparing for new reforms and regulations

Understand the implications of The EU AI Act, discover what Consumer Duty looks like in practice; and take stock of the continuing impact of the Whiplash Reforms.

 

 

Unleashing new levels of collaboration

Hear from the police, the banking industry, and key departments and stakeholders on how to take collaboration to new levels.

 


Who attends Insurance Innovators:
Fraud & Claims


Join the industry’s top companies at Europe’s premier fraud and claims event.

“This continues to set the benchmark for conferences in the UK.”



Head of Claims Fraud, Zurich



Agenda at a glance

Setting the scene for 2024 and beyond

Join key industry players to understand what are the new innovation opportunities for insurance

CLAIM STAGE

The future of digital claims

Discover the new innovations in claims and the rise of new technologies

FRAUD STAGE

The evolution of fraud: continuing and emerging threats

Stay abreast of the most dangerous fraud threats within the UK and European markets

CLAIM STAGE

Optimising efficiency in claims

Understand the evolution and future possibilities of AI in claims

FRAUD STAGE

Taking counter-fraud to the next stage

Unlock the return of fraud prevention and learn from the collaboration between the prosecution and insurance industry

Data and collaboration: the new frontier

Get the latest insights about the EU AI Act and what this means for the future of insurance

Drinks reception


Conference tickets

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Tickets include: ✓ A jam-packed day of content ✓ Access to the virtual networking app ✓ Catering, including lunch and refreshments ✓ Drinks reception

Insurer*

save £0

£1,049.00 +Tax

Full Price £1,049.00 +Tax
Tickets include:
  • 2 days of content across 5 stages
  • Access to the virtual networking app
  • Catering, including lunch and refreshments
  • Our best ever After Party
-
+

Non-insurer

save £0

£1,299.00 +Tax

Full Price £1,299.00 +Tax
Tickets include:
  • 2 days of content across 5 stages
  • Access to the virtual networking app
  • Catering, including lunch and refreshments
  • Our best ever After Party
-
+


Partner with us

Thought leadership

From delivering a keynote presentation, or participating in a panel discussion or fireside chat alongside industry leaders, we have packages that will illustrate your expertise to participants and help position you as a market leader.

Brand awareness

Ensure the prominence of your brand with senior leaders in the insurance world with branding opportunities across our venue, our social channels, and our matchmaking app.

Lead generation

Form lasting connections with experts and leaders from key industry players through our AI-driven matchmaking platform and 1-2-1 meetings, or by sponsoring a collaborative roundtable session.

2024 sponsors so far

Platinum Sponsors

Clearspeed

Gold Sponsors

Appian
Carpe Data
FICO
FRISS
Iron Mountain
LexisNexis
Peopleway
Quantexa
SAS
Shift Technology

Silver Sponsors

Synectics Solutions

Bronze Sponsors

HyperScience
LexisNexis

Media Partners

Digital Scouting
Global Risk Community
Insurzine
Portugal Fintech
Protect Association
SmartMoneyMatch


More from Insurance Innovators
_________

Interview

Counter-fraud in the digital age

Hear from Markerstudy’s Clare Lunn as she walks through the counter-fraud challenges and opportunities that she expects with the next phase of digital innovation, along with how a rise of digital identities might impact detection.

Interview

Automating the insurance journey: from underwriting to claims

Hear from Roots Automation Co-founder and CEO Chaz Perera as he discusses the usage of AI and automation within the insurance industry.

#IIFRAUDCLAIMS25

Insurance Innovators: Fraud and Claims brings together claims and counter-fraud experts from across Europe to shape innovation and best practice. Join us to dig deep into emerging forces, define your next moves and ignite the collaboration and partnerships you need for success.

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