Agenda at a glance
Explore our agenda at a glance, and stay ahead of the curve with insights from insurance industry leaders and innovators.
19 MAY 2025 | Day 1
SESSION 1
STAGE 1
The CEO forum
Navigating a changing insurance landscape
SESSION 2
STAGE 1
Operational optimization
Handling large-scale transformation | Unlocking truly intelligent automation | Synergizing IT and business: what needs to change?
STAGE 2
The future of underwriting
A vision of the future of underwriting | AI in underwriting: what does the future look like? | Unlocking new efficiencies in underwriting
STAGE 3
Claims in an unstable world
Spiralling claims costs: what does the future hold? | Optimizing the supply chain | Managing an unstable world
STAGE 4
Insurtech trends
The future of Insurtech | Insurtech Pitches: Meet the innovators changing the game
STAGE 5
Life & Wellness
SESSION 3
STAGE 1
The CIO Forum
Overcoming transformation risks: achieving resilient change | Seizing the low-code, no-code opportunity | An architecture fit for the future
STAGE 2
Product & Pricing
Taking behavior-based pricing to the next level | True ‘how-you-drive’ insurance | The future of usage-based insurance
STAGE 3
Claims CX
Achieving genuine customer centricity in claims | AI in claims: unlocking the future of CX | Foregrounding empathy in an automated world
STAGE 4
Digital Ecosystems
The future of embedded home insurance | Building an open infrastructure | Insurance in a world of ecosystems
STAGE 5
Life & Wellness
SESSION 4
STAGE 1
AI
Lessons from AI implementation | The future of compliance: managing AI risk | Insights into meaningful implementation: building AI at scale
STAGE 2
Predict & prevent
Smart homes, smarter insurance | Unlocking the true power of IoT: building a data strategy | Predict & prevent in action: achieving meaningful risk reduction
STAGE 3
Life & Wellness
After Party
End of Day 1
20 MAY 2025 | Day 2
SESSION 5
STAGE 1
It’s insurance, but not as we know it
Unleashing the next level of innovation
SESSION 6
STAGE 1
Data & Analytics
Taking counter-fraud analytics to the next level | A data-driven transformation: understanding the journey | True data maturity: optimizing data for AI
STAGE 2
Distribution
Capturing the Tiktok generation | The future of the agent | A channel revolution? From aggregators to embedded to D2C
STAGE 3
The future of auto insurance
Assessing the future of profitability in auto | The auto parts crisis | Unlocking the potential of digital partnerships in auto
STAGE 4
Life & Wellness
SESSION 7
STAGE 1
Visions for the future
Insurance for the environment and biodiversity | Trendspotting innovation: where now and where next? | DARQ technologies: insurance on the precipice of disruption?