Europe's leading fraud and claims event
Now co-located with Insurance Innovators Summit: Bigger conversations. Broader perspectives.
3-4 November 2026 | Business Design Centre, London
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The future of counter-fraud & claims starts here
Insurance Innovators Fraud & Claims brings together Europe’s claims and counter-fraud leaders to share best practice, combat emerging fraud threats, and supercharge claims resilience, speed and outcomes.
One pass. Two communities.
This year, Insurance Innovators Fraud & Claims joins Insurance Innovators Summit, giving attendees access to both a dedicated fraud & claims experience and Europe's largest gathering of insurance leaders.
Your pass includes:
✔ Dedicated Fraud & Claims agenda
✔ 300+ fraud & claims professionals
✔ 50+ specialist speakers
✔Access to 2,000+ Summit attendees
✔ CEO Forums
✔ AI, Data & Innovation stages
✔ Networking receptions and meetings
What past participants say
“One of the best conferences of the year”
CEO, Flock
“A must attend for anyone serious about tackling fraud in insurance”
Group Financial Crime Officer, D&G
“A great conference for anyone involved with claims – lots of excellent take outs”
Chief Claims Officer, esure
Hear from leaders at the cutting edge of claims and counter-fraud:
Krisztián Kurtisz
CEO
UNIQA Hungary
Rocio Concha
Director of Policy and Advocacy & Chief Economist
Which?
Pierre du Toit
Chief Data Officer
ManyPets
Ursula Jallow
Director
Insurance Fraud Bureau
Chris O'Donovan
Detective inspector
City of London Police’s, Insurance Fraud Enforcement Department
Karl Parr
Claims Technical & Central Services Director
AXA Insurance
Sonja Voigt-Hafner
Head of Bodily Injury Claims (Motor)
Allianz
Neha Pandey
Head of Data & Analytics - Claims & Customer Operations
Direct Line Group
2026's Key themes
AGENTIC AI
Discover how insurers can harness agentic AI while defending against increasingly sophisticated AI-powered fraud.
SYNTHETIC IDENTITIES
Stay ahead of one of the fastest-growing fraud threats, reshaping onboarding, claims and investigations.
CLAIMS TRANSFORMATION
Unlock Claims 2.0 - from instant settlement and intelligent triage to automation at scale.
CYBER & QUANTUM
Prepare for the next wave of digital threats, from silent cyber exposures to quantum-era security challenges.
ORGANISED CRIME
Learn how insurers, law enforcement and industry bodies are joining forces to combat increasingly sophisticated criminal networks.
CUSTOMER OUTCOMES
Join the FCA, Which? and industry leaders to explore how insurers can balance speed, efficiency and trust in an evolving regulatory landscape.
Networking
Partner with us to make your mark in the insurance sector.
Collaboration zone
The heart of the Fraud & Claims community, join our dedicating networking zone, designed to foster industry collaboration, and connect with insurers, law enforcement and industry bodies.
Fraud & Claims meet-ups & workshops
Grab a pint at Insurance Innovators Arms before joining focused meet-ups and workshops exploring the industry's most pressing challenges - from synthetic identities and organised fraud to repair bottlenecks, motor claims and cross-industry collaboration.
Talent breakfast
Join senior executives and rising stars for a dedicated breakfast spotlighting emerging talent, sharing career journeys and discussing the skills, leadership qualities and fresh thinking that will shape the future of fraud and claims.