Our 2026 agenda:
forging the future of insurance

These are the conversations you can't afford to miss

"High value conference that addresses key topics."

Deputy CTO Director (SVP) Strategy and Delivery, Gjensidgie - Norway

09.00 - 09.05
Opening remarks

Sara Sjölin picture

Sara Sjölin

Copenhagen Bureau Chief
Bloomberg News
09.05 - 09.20
Opening Keynote address 

Preparing for a new reality

Bo Krag Esbensen picture

Bo Krag Esbensen

Group Chief Operating Officer
Alm. Brand Group
09.20 - 09.35
Keynote address

Perspectives on the future of the insurance market in the Nordics

Fredrik Forsstrom picture

Fredrik Forsstrom

General Manager, Nordics
AIG
09.35 - 09.55
Advisory

Implementing a core system – faster, smarter, without a never-ending program

Helen Kramer picture

Helen Kramer

Head of IT and Development Management
Länsförsäkringar
Marcin Pluta picture

Marcin Pluta

President and Co-Founder
Sollers Consulting
Stefan Ingelgård  picture

Stefan Ingelgård

Delivery Manager
Länsförsäkringar 
09.55 - 10.30
The CEO Forum

Strategies for an era of change and disruption

  • Between climate, tech, war in Europe and Trumponomics: how the strategy needs to be redefined 
  • Diversification vs concentration on core business: where does the right balance now lie? 
  • The changing shape of the market: how is M&A activity impacting the Nordics insurance market?  
  • Collaboration vs competition: rethinking partnerships and insurance business models 
  • Climate change adaptation: how can insurers take meaningful action? 
  • What role do innovation and transformation have to play in short- to medium-term strategies? 
Virva Ojala picture

Virva Ojala

Chief Executive Officer
Zurich Denmark
Mark Palmberg picture

Mark Palmberg

Chief Executive Officer
GF Forsikring
Ursula Clara Deschka picture

Ursula Clara Deschka

Chief Executive Officer
ERGO Baltics
Nelius Strydom picture

Nelius Strydom

CEO
Seamless Insure
11.15 - 11.20
Opening remarks

Sara Sjölin picture

Sara Sjölin

Copenhagen Bureau Chief
Bloomberg News
11.20 - 11.35
Keynote address

Decoding DORA: lessons in compliance so far

Sigrid Floor Toft  picture

Sigrid Floor Toft

Head of Digital Policy
Insurance & Pension Denmark
11.35 - 11.55
Advisory

From core replacement to competitive advantage: the JBF Insurance transformation story

Roelof Derickx picture

Roelof Derickx

Sales Director, P&C
Keylane
Håkon Hommerstad-Tveit picture

Håkon Hommerstad-Tveit

Director of Product, Data and Analytics
JBF
11.55 - 12.15
Fireside chat

Post-acquisition integration: maximising the synergies

  • What do M&As to-date reveal about what works and what doesn’t? 
  • Where do the main challenges lie when integrating systems, and how can they be avoided or overcome? 
  • Learning from the Netherlands’ National Interoperability Framework: what would insurers do well to replicate? 
  • The people factor: optimising both efficiency and talent within a merged workforce 
Jan Larsen picture

Jan Larsen

Head of Commercial Product & Price
If P&C
12.15 - 12.55
Panel discussion

Transformation strategies for the era of AI

  • Where are the key hurdles preventing the full exploitation of AI? 
  • Overcoming legacy systems: what are the keys to success?   
  • Generative AI: a panacea for coding and software development skill shortages?  
  • The data backbone: how can insurers determine data maturity requirements for their business and tech goals? 
  • Governance, ethics and Model Risk Management: how do practices and policies need to adapt?  
  • Teams, talent and operating models: how can insurers ensure the enterprise is ready for agile AI development?   
  • Cyber security in the AI age: strategies to safeguard operations 
Astrid Laukeland picture

Astrid Laukeland

SVP Service and Claims, Corporate Market
Storebrand Forsikring
Roel Soetens picture

Roel Soetens

Head of Claims
AXA Belgium
Tommi Kurola picture

Tommi Kurola

Vice President, Insurance Expert
CGI
11.15 - 11.20
Opening remarks

Martin Gregor Schuricht picture

Martin Gregor Schuricht

Founder and Business Advisor
Schuricht Executive
11.20 - 11.40
Fireside chat

Innovating insurance products for the modern customer

Zvonimir Matić  picture

Zvonimir Matić

Chief Executive Officer
InCubis
John Glottrup picture

John Glottrup

Head of Product & Service Design
LB Forsikring
11.40 - 12.00
Advisory

Michael Jacobsen picture

Michael Jacobsen

Sales Director, Nordics
Guidewire
12.00 - 12.35
Fireside chat

Pricing trends: navigating the competitive landscape

  • Keeping pace with changing customer needs: how will products need to evolve?  
  • Insuring intangible assets: what product innovation is required? 
  • Assessing the potential of parametric to write traditionally uninsurable risk 
  • Ever smarter, more tailored offerings: what is the next evolution in the use of data and AI?   
Paul Brandstätter picture

Paul Brandstätter

Head of Pricing, Analytics & Claims Management
AXA Germany
Jan Griepentrog picture

Jan Griepentrog

Head of Commercial Product and Price
If P&C
Witold Oleksiewicz picture

Witold Oleksiewicz

Director, Head of Retail Non Life and Life Tariff Department
UNIQA
Jimmy White picture

Jimmy White

Product Manager
Earnix
11.15 - 11.20
Opening remarks

Matt Gilham picture

Matt Gilham

Director
WHITELK Fraud Performance Consulting
11.20 - 11.35
Keynote address

Caroline Bødker picture

Caroline Bødker

Director | Claims Leadership
Trygg-Hansa
11.35 - 11.55
Advisory

Challenging the future: how Achmea and Verisk are reforming the personal injury process

Johan Larsson picture

Johan Larsson

Chief Product Officer, Nordics
Verisk
Remco Dijcks picture

Remco Dijcks

Manager Strategy, Digital & Transformation
Achmea Personal Injury
11.55 - 12.20
Fireside chat

Fighting claims fraud in the age of AI

  • To what extent are fraudsters using AI at scale and what are the implications for insurers? 
  • From cost layering to duplicate claims: how is the fraudster’s modus operandi evolving? 
  • What strategies are key to combatting the rise in deep fakes and shallow fakes? 
  • How can AI tools help improve authentication and verification at scale? 
  • Detecting hidden patterns: how GenAI is being used as advanced insurance fraud detection technology 
Katarina Pahlin picture

Katarina Pahlin

Head of Claims
Dina Försäkringar
Hedi Mardisoo picture

Hedi Mardisoo

Co-Founder and Chief Executive Officer
Cachet
12.20 - 13.00
Panel discussion

Claims automation: the road to efficiency

  • Mapping the maturity of claims automation: what levels of sophistication have been reached? 
  • Tackling legacy systems: strategies to effectively integrate new technologies into outdated claims infrastructures 
  • Automating increasingly complex claims: how can AI be leveraged? 
  • Claims leakage: how can automation help identify and prevent it across the claims lifecycle? 
  • The role of the future claims agent: when and where should the human stay in the loop? 
  • Towards no-touch claims: is the industry on track to fully adopt this? 
Raimondas Bieliauskas picture

Raimondas Bieliauskas

Head of Motor Claims
ERGO
Viktorija Katilienė picture

Viktorija Katilienė

Head of Claims Department Baltics, Gjensidige Baltic
ERGO Group AG
Tobias Bailey picture

Tobias Bailey

Senior Vice President, Head of Business Development and Digital Claims
If P&C
Andreas Martin picture

Andreas Martin

Chief Executive Officer
Upptec
11.15 - 11.20
Opening remarks

Gregor Mandt picture

Gregor Mandt

Chief Growth Officer
AmTrust Nordic
11.20 - 11.35
Keynote address

Group insurance: incremental innovation in our 100 year product

Stefan Lundberg picture

Stefan Lundberg

Head of Partner and Individual Market
Folksam
11.35 - 11.55
Advisory

Nicolas Marzin picture

Nicolas Marzin

Director, Group AI Strategy & Product
Keylane
11.55 - 12.15
Fireside chat

Building bridges: digital health partnerships that work

  • Measuring impact: what are the commercial opportunities in digital health collaborations? 
  • Charting the evolutions in HealthTech: where are the most promising areas for insurer engagement? 
  • What kind of data infrastructure and tech agility do insurers need to be an attractive partner? 
  • Integrating health and insurance data: how can partners navigate privacy issues? 
  • Customer-centric innovation: how partnerships are shaping more proactive, preventative models of care 
Torgrim Lien picture

Torgrim Lien

Founder & Chief Executive Officer
Eir Försäkring
Rens Engelen picture

Rens Engelen

Head of Bancassurance and Health Insurance
Nationale-Nederlanden
12.15 - 12.55
Leaders' Forum

The future of life insurance

  • How can life insurers ensure relevance in a world of shifting customer needs? 
  • Assessing the implications of climate change: what does it mean for morbidity and mortality trends?  
  • The policy background: how can public and private interests best be aligned and served?  
  • True personalisation: what’s next in tailored offerings and customer engagement?  
  • An increased focus on mental health: towards holistic wellbeing support  
  • Life and wellness in 2030: is the role of the insurer up for a radical rethink? 
Stefan Lundberg picture

Stefan Lundberg

Head of Partner and Individual Market
Folksam
Maja Benko picture

Maja Benko

Executive Director of Personal Insurance (Life, Accident and Pension)
Triglav
14.15 - 14.20
Opening remarks

Matt Gilham picture

Matt Gilham

Director
WHITELK Fraud Performance Consulting
14.20 - 14.35
Case study

Trygg-Hansa, Proactive protection: AI-driven claims prevention

Fredrik Thuring picture

Fredrik Thuring

Director, EMEA Data Science
WTW
14.35 - 14.55
Advisory

Annemarie Pucher  picture

Annemarie Pucher

Chief Executive Officer
Papyrus Software
14.55 - 15.25
Panel discussion

Lessons learnt from work with AI

  • Where has AI seen the most use so far and where next?  
  • What roadblocks have emerged during adoption and how have they been overcome? 
  • From pilot to production: insights on scaling AI solutions across teams and operations 
  • Demystifying agentic AI: just another buzzword or truly transformative?   
  • What does a truly AI-powered insurer look like? 
Gurdeep Chopra picture

Gurdeep Chopra

Lead - Center of Enablement
Tryg
Laura Barkatz picture

Laura Barkatz

Global Lead – Data Strategy
AXA XL
Marcin Kurczab picture

Marcin Kurczab

Innovation & AI Director
PZU Group
Dr Thomas Rodewis picture

Dr Thomas Rodewis

Chief Innovation Officer
Konzern Versicherungskammer
15.25 - 15.45
Advisory

Thorvaldur Flemming Jensen picture

Thorvaldur Flemming Jensen

Vice President, Product & Technology
Scalepoint
15.45 - 16.00
Case study

Scaling AI agents: learnings with Gjensidige

Alexandra Diem picture

Alexandra Diem

SVP, Data, Analytics & AI
Gjensidige
14.15 - 14.20
Opening remarks

Mattias Trostek picture

Mattias Trostek

Independent Consultant
Agenda | Insurance Innovators Nordics
14.20 - 14.40
Keynote address

Climate adaptation: preparing for extreme weather

Philip Thörn picture

Philip Thörn

Chief Sustainability Officer
If P&C
Risk spotlight

Active Cyber Insurance: When underwriting is combined with security and supported by AI

Tine Simonsen picture

Tine Simonsen

Head of Insurance, Continental Europe
Coalition
15.00 - 15.20
Advisory

15.20 - 15.55
Panel discussion

Unlocking new efficiencies in underwriting: AI in action

  • How are increasingly advanced AI models already impacting underwriting? 
  • Leveraging predictive analytics: how can AI be used to anticipate risks and enhance decision-making? 
  • Overcoming legacy challenges: what more needs to be done to integrate AI into existing underwriting systems? 
  • From Model Risk Management to transparency to avoiding discrimination: navigating the AI pitfalls   
  • Balancing automation with oversight: when should insurers maintain human expertise? 
  • Achieving buy-in: overcoming cultural resistance to new solutions 
Garrett Olson picture

Garrett Olson

Global Head of Insurance and Risk Management
Wolt
14.15 - 14.20
Opening remarks

Simen Aasen Engebretsen picture

Simen Aasen Engebretsen

Vice President Group Strategy
Gjensidige
14.20 - 14.40
Case study

Storebrand | Building a predict and prevent ecosystem in life insurance

Malin Kvamme Diesen picture

Malin Kvamme Diesen

Head of Strategy and BD
Storebrand Forsikring
14.40 - 15.00
Case study

The Future-Proof Program: revolutionising home insurance

15.00 - 15.20
Advisory

15.20 - 15.55
Panel discussion

The future of predict and prevent: towards meaningful commercial impact

  • Where has predict and prevent made the most impact in the industry to-date? 
  • Will predict and prevent services become a major revenue source for insurers? 
  • What steps are needed to turn prevention services into scalable and monetisable offerings across lines? 
  • From insight to action: what does it take to turn predictive data into real-world risk reduction? 
  • From higher accuracy to dynamic pricing: how will predict and prevent capabilities enhance the underwriting process? 
  • The climate crisis: how can insurers anticipate and mitigate climate-related risks? 
  • Customising prevention: how can solutions be adapted to fit diverse risk profiles? 
  • Breaking down behavioural barriers: ensuring customer engagement and meaningful behavior change  
Ian Slonim picture

Ian Slonim

Executive
Vitality
Doede de Waij picture

Doede de Waij

Head of Risk Consulting for Nordics & Benelux
AXA XL
Petter Ringstad Leinsaas picture

Petter Ringstad Leinsaas

Product Manager, Group Personal Insurance
Storebrand Forsikring
16.20 - 16.25
Opening remarks

Mattias Trostek picture

Mattias Trostek

Independent Consultant
Agenda | Insurance Innovators Nordics
16.25 - 16.40
Case study

Gofido | Embedded, white label insurance

Simon Cederholm picture

Simon Cederholm

Chief Executive Officer
Gofido Tech
16.40 - 17.00
Advisory

17.00 - 17.20
Fireside chat

Using real-time data to create customer value

  • Where does real-time data offer the most transformational potential?  
  • From static snapshots to real-time insight: what are the data prerequisites?  
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
  • Capitalising on the IoT opportunity: what possibilities are opened by the real-time processing of sensor data? 
Morten Jorgensen, picture

Morten Jorgensen,

Prevention Project Lead
LB Forsikring
Eidmante Gudeleviciute picture

Eidmante Gudeleviciute

Head of Private Products
Fremtind
17.20 - 18.00
Panel discussion

A personalisation revolution in insurance

  • Delivering personalisation in practice: what can be learnt from propositions in financial services to date?  
  • Where are the key opportunities to design more personalised products and interactions?  
  • From data to action: what technical capabilities are required to deliver meaningful personalisation? 
  • A shifting conversation: how will AI take personalisation to the next level?  
  • Assessing FIDA: what possibilities would be opened by a financial services data ecosystem? 
  • Taking personalisation too far: how much is too much?
Girts Ziemanis picture

Girts Ziemanis

Head of Analytics
BALTA
Eeva Tiainen picture

Eeva Tiainen

Nordic Head of Services
If P&C Insurance
16.20 - 16.25
Opening remarks

Sanne Wass picture

Sanne Wass

Reporter
Bloomberg News
16.25 - 16.40
Keynote address

The potential of sustainable insurance – and how to get the snowball rolling

Søren Frederiksen picture

Søren Frederiksen

Director of Sustainable Supply Chain
Tryg
16.40 - 17.00
Case study

Zurich | From risk to resilience through climate data

Mikael Karlberg picture

Mikael Karlberg

Head of Resilience Solutions
Zurich
Mikkel Stigaard picture

Mikkel Stigaard

Climate Specialist
Zurich
17.00 - 17.40
Panel discussion

Understanding climate change impact: overcoming a lack of historical data

  • How are the impacts of climate change manifesting across risk portfolios?  
  • How can insurers better predict extreme weather events and energy supply failures? 
  • Measuring exposure: how are AI and advanced analytics changing understanding of climate risk?  
  • From satellites to weather data: which third-party data sources show the most promise for quantifying climate risk?   
  • How must the pricing and underwriting functions evolve to write increasingly volatile risk?   
  • Making decisions in uncertainty: what does good leadership look like when the data isn’t definitive? 
  • Collaborating for resilience: how can insurers, other industries and governments align to build more robust climate intelligence? 
Ana Variakojiene picture

Ana Variakojiene

Underwriting Department Director
AAS “BTA Baltic Insurance Company” Lithuania branch
Bente Sverdrup picture

Bente Sverdrup

Director of Sustainability
Gjensidige
Thomas Brenøe picture

Thomas Brenøe

Director
Insurance & Pension Denmark
Lari-Pekka Kyllönen picture

Lari-Pekka Kyllönen

Chief Underwriter
LähiTapiola
09.10 - 09.15
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
09.15 - 09.30
Opening Keynote address 

Staying ahead: leading in the digital age

Mika Kuusela picture

Mika Kuusela

Business Chief Information Officer, Insurance
OP Financial Group
09.30 - 09.45
Keynote address

Caroline Farberger picture

Caroline Farberger

Board Professional and Tech Investor
Agenda | Insurance Innovators Nordics
09.45 - 10.05
Advisory

The next 100 years of innovation

Finn Oskarsson picture

Finn Oskarsson

Regional Director, Nordic
Sapiens
Johan Apelgren picture

Johan Apelgren

10.05 - 10.45
The CEO Forum

New models, new opportunities: where next?

Swagata Govindan picture

Swagata Govindan

Chief Executive Officer and Country Manager Scandinavia
AXA Partners
Annika Persson picture

Annika Persson

Claims Director
Trygg-Hansa
Per Widemar picture

Per Widemar

Chief Executive Officer
ICA Försäkring
Paul Wishman picture

Paul Wishman

Strategy, Growth and Innovation Director - UK and Europe
DXC Technology
11.15 - 11.20
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
11.20 - 11.35
Keynote address

Navigating the technological future: insurance of the future in a data and (Gen)AI driven world

Evangelos Avramakis  picture

Evangelos Avramakis

Lead Foresight, Insights & Development
Swiss Re
11.35 - 11.50
Fireside chat

A reinvention of bancassurance? The implications of CRR3

  • How is bancassurance as a distribution model expected to evolve?  
  • How can banks and insurers better partner to create more personalised, value-driven customer experiences? 
  • CRR3: what is it? What are the implications for insurers? 
  • Unleashing a new wave of bancassurance innovation? Will this be the effect of CRR3? 
  • Looking ahead: what does a viable, future-ready bancassurance model look like? 
  • A holistic financial services platform: the bancassurance end game? 
Herman Ouwerkerk picture

Herman Ouwerkerk

Managing Director Savings, Investments, Bancassurance
NN Group
11.50 - 12.10
Advisory

Bancassurance AI use case with Triglav & Flowx.ai

Maja Benko picture

Maja Benko

Executive Director of Personal Insurance (Life, Accident and Pension)
Triglav
Tanja Blatnik  picture

Tanja Blatnik

Vice President EMEA - Insurance
FlowX.AI
12.10 - 12.25

Tryg - Selling Smarter with AI

Karl Ove Aarbu picture

Karl Ove Aarbu

Director & Tech Lead
Tryg
12.25 - 13.00
Panel discussion

Understanding the future of ecosystems in the Nordics

  • What are examples of ecosystem innovation and what lessons can be drawn from them? 
  • Where are the key hurdles preventing innovation and how can they be overcome? 
  • Beyond the hype: how significant will ecosystems really become in the Nordics and Baltics? 
  • FIDA and the future: how will data-sharing regulation reshape insurers’ ability to create and participate in ecosystems? 
  • Embed or orchestrate: should insurers aim to enter or create ecosystems? 
  • Could trends toward consumer data ownership supercharge ecosystem innovation? 
Evangelos Avramakis  picture

Evangelos Avramakis

Lead Foresight, Insights & Development
Swiss Re
Patrik Garshol picture

Patrik Garshol

Director, Strategic Partnerships
Gjensidige
Tamer Yigit picture

Tamer Yigit

Head of Ecosystems, Innovation and New Businesses
VIG
11.15 - 11.20
Opening remarks

Hedi Mardisoo picture

Hedi Mardisoo

Co-Founder and Chief Executive Officer
Cachet
11.20 - 11.35
Keynote address

When the road turns to ice

Heli Vuori  picture

Heli Vuori

Service Director
LähiTapiola
11.35 - 11.50
Case study

Carbucks | Motor claims innovation with Carbucks

Bjarke Marcell  picture

Bjarke Marcell

Chief Development Officer and Founder
Carbucks
11.50 - 12.10
Advisory

David Morris picture

David Morris

Director of Business Development Northern Europe
Bdeo
12.10 - 12.45
Panel discussion

Connected cars: assessing the opportunities

  • To what extent do connected vehicles represent an untapped data goldmine? 
  • From risk assessment to value-adds: will connected cars open the door to new personalised and preventative services?  
  • Assessing the impact of the EU Data Act: is data accessibility regulation opening access to connected car data so far? Will it? 
  • How can insurers collaborate with OEMs to access data and co-create services? 
  • How can insurers secure consent from customers to use data? 
Václav Geletič picture

Václav Geletič

Executive Board Member
Halali Insurance
Kjell-Jakob Krohn picture

Kjell-Jakob Krohn

Strategic Business Development Manager
Tryg
Saulius Švirmickas picture

Saulius Švirmickas

Head of Claims Digital Solutions and Controls, ADB Gjensidige
ERGO Group AG
11.15 - 11.20
Opening remarks

11.20 - 11.30
Case study

Daniel Borup picture

Daniel Borup

Founder and Chief Executive Officer
Plain Insurance
11.30 - 11.40
Case study

Laurent Feuilleaubois picture

Laurent Feuilleaubois

Co-Founder and Chief Executive Officer
Mitigrate
11.40 - 11.55
Case study

ERGO | Rolling out AI-based inspection

Bessem Ayari picture

Bessem Ayari

Head of Innovation, Strategy & Scouting
ERGO
11.55 - 12.05
Pitch

Oliver Fjellvang picture

Oliver Fjellvang

Chief Executive Officer
Cleardox
12.05 - 12.15
Case study

WeGroup | How WeGroup is transforming the distribution landscape in Western Europe | WeGroup

Arvid De Coster picture

Arvid De Coster

Chief Executive Officer and Co-Founder
WeGroup
12.15 - 12.25
Pitch

Filippa Granting picture

Filippa Granting

Chief Commercial Officer
Waytobill
12.25 - 12.35
Case study

Bsurance | Embedded insurance is moving fast: how to launch without rebuilding everything

Emmanuel Cheret picture

Emmanuel Cheret

Chief Executive Officer
bsurance
Pitch

11.15 - 11.20
Opening remarks

11.20 - 11.35
Interview

A spotlight on women’s health

Line Dalsfort picture

Line Dalsfort

Head of Development
Sygeforsikringen Danmark
11.35 - 11.55
Case study

If P&C | Mental health in the Nordics: insights, peoples’ expectations, solutions

Kristina Ström Olsson picture

Kristina Ström Olsson

Nordic Health Communication Strategist Lead
If P&C
11.55 - 12.15
Advisory

12.15 - 12.50
Panel discussion

Addressing long-term absence: what is the role of the insurer?

Ari Kaukiainen picture

Ari Kaukiainen

Chief Medical Director
LähiTapiola
Simone Zeitler Pehn picture

Simone Zeitler Pehn

Head of Claims TAE - Health & Care
Dancia
Kristina Ström Olsson picture

Kristina Ström Olsson

Nordic Health Communication Strategist Lead
If P&C
14.05 - 14.10
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
14.10 - 14.20
Presentation 

Climate resilience and the future of insurability

Marc Lehmann picture

Marc Lehmann

Head of Physical Climate Risk Advisory
Howden
14.20 - 14.30
Presentation 

The agentic insurer - the art of the possible

Dr Magdalena Ramada Sarasola picture

Dr Magdalena Ramada Sarasola

Senior Director, Insurtech Innovation Leader
WTW
14.30 - 15.00
Closing panel

European Insurance Outlook for 2036

Our three futurist presenters will sit down together to discuss their presentations, take questions, and draw up an image of insurance, and the world, in 2035. 

Dr Magdalena Ramada Sarasola picture

Dr Magdalena Ramada Sarasola

Senior Director, Insurtech Innovation Leader
WTW
Marc Lehmann picture

Marc Lehmann

Head of Physical Climate Risk Advisory
Howden

Session One: CEO Forum - Success in a changing market

09.00 - 09.05
Opening remarks

Sara Sjölin picture

Sara Sjölin

Copenhagen Bureau Chief
Bloomberg News
09.05 - 09.20
Opening Keynote address 

Preparing for a new reality

Bo Krag Esbensen picture

Bo Krag Esbensen

Group Chief Operating Officer
Alm. Brand Group
09.20 - 09.35
Keynote address

Perspectives on the future of the insurance market in the Nordics

Fredrik Forsstrom picture

Fredrik Forsstrom

General Manager, Nordics
AIG
09.35 - 09.55
Advisory

Implementing a core system – faster, smarter, without a never-ending program

Helen Kramer picture

Helen Kramer

Head of IT and Development Management
Länsförsäkringar
Marcin Pluta picture

Marcin Pluta

President and Co-Founder
Sollers Consulting
Stefan Ingelgård  picture

Stefan Ingelgård

Delivery Manager
Länsförsäkringar 
09.55 - 10.30
The CEO Forum

Strategies for an era of change and disruption

  • Between climate, tech, war in Europe and Trumponomics: how the strategy needs to be redefined 
  • Diversification vs concentration on core business: where does the right balance now lie? 
  • The changing shape of the market: how is M&A activity impacting the Nordics insurance market?  
  • Collaboration vs competition: rethinking partnerships and insurance business models 
  • Climate change adaptation: how can insurers take meaningful action? 
  • What role do innovation and transformation have to play in short- to medium-term strategies? 
Virva Ojala picture

Virva Ojala

Chief Executive Officer
Zurich Denmark
Mark Palmberg picture

Mark Palmberg

Chief Executive Officer
GF Forsikring
Ursula Clara Deschka picture

Ursula Clara Deschka

Chief Executive Officer
ERGO Baltics
Nelius Strydom picture

Nelius Strydom

CEO
Seamless Insure

Stage One - Transformation

11.15 - 11.20
Opening remarks

Sara Sjölin picture

Sara Sjölin

Copenhagen Bureau Chief
Bloomberg News
11.20 - 11.35
Keynote address

Decoding DORA: lessons in compliance so far

Sigrid Floor Toft  picture

Sigrid Floor Toft

Head of Digital Policy
Insurance & Pension Denmark
11.35 - 11.55
Advisory

From core replacement to competitive advantage: the JBF Insurance transformation story

Roelof Derickx picture

Roelof Derickx

Sales Director, P&C
Keylane
Håkon Hommerstad-Tveit picture

Håkon Hommerstad-Tveit

Director of Product, Data and Analytics
JBF
11.55 - 12.15
Fireside chat

Post-acquisition integration: maximising the synergies

  • What do M&As to-date reveal about what works and what doesn’t? 
  • Where do the main challenges lie when integrating systems, and how can they be avoided or overcome? 
  • Learning from the Netherlands’ National Interoperability Framework: what would insurers do well to replicate? 
  • The people factor: optimising both efficiency and talent within a merged workforce 
Jan Larsen picture

Jan Larsen

Head of Commercial Product & Price
If P&C
12.15 - 12.55
Panel discussion

Transformation strategies for the era of AI

  • Where are the key hurdles preventing the full exploitation of AI? 
  • Overcoming legacy systems: what are the keys to success?   
  • Generative AI: a panacea for coding and software development skill shortages?  
  • The data backbone: how can insurers determine data maturity requirements for their business and tech goals? 
  • Governance, ethics and Model Risk Management: how do practices and policies need to adapt?  
  • Teams, talent and operating models: how can insurers ensure the enterprise is ready for agile AI development?   
  • Cyber security in the AI age: strategies to safeguard operations 
Astrid Laukeland picture

Astrid Laukeland

SVP Service and Claims, Corporate Market
Storebrand Forsikring
Roel Soetens picture

Roel Soetens

Head of Claims
AXA Belgium
Tommi Kurola picture

Tommi Kurola

Vice President, Insurance Expert
CGI

Stage Two - Product and Pricing

11.15 - 11.20
Opening remarks

Martin Gregor Schuricht picture

Martin Gregor Schuricht

Founder and Business Advisor
Schuricht Executive
11.20 - 11.40
Fireside chat

Innovating insurance products for the modern customer

Zvonimir Matić  picture

Zvonimir Matić

Chief Executive Officer
InCubis
John Glottrup picture

John Glottrup

Head of Product & Service Design
LB Forsikring
11.40 - 12.00
Advisory

Michael Jacobsen picture

Michael Jacobsen

Sales Director, Nordics
Guidewire
12.00 - 12.35
Fireside chat

Pricing trends: navigating the competitive landscape

  • Keeping pace with changing customer needs: how will products need to evolve?  
  • Insuring intangible assets: what product innovation is required? 
  • Assessing the potential of parametric to write traditionally uninsurable risk 
  • Ever smarter, more tailored offerings: what is the next evolution in the use of data and AI?   
Paul Brandstätter picture

Paul Brandstätter

Head of Pricing, Analytics & Claims Management
AXA Germany
Jan Griepentrog picture

Jan Griepentrog

Head of Commercial Product and Price
If P&C
Witold Oleksiewicz picture

Witold Oleksiewicz

Director, Head of Retail Non Life and Life Tariff Department
UNIQA
Jimmy White picture

Jimmy White

Product Manager
Earnix

Stage Three - Claims

11.15 - 11.20
Opening remarks

Matt Gilham picture

Matt Gilham

Director
WHITELK Fraud Performance Consulting
11.20 - 11.35
Keynote address

Caroline Bødker picture

Caroline Bødker

Director | Claims Leadership
Trygg-Hansa
11.35 - 11.55
Advisory

Challenging the future: how Achmea and Verisk are reforming the personal injury process

Johan Larsson picture

Johan Larsson

Chief Product Officer, Nordics
Verisk
Remco Dijcks picture

Remco Dijcks

Manager Strategy, Digital & Transformation
Achmea Personal Injury
11.55 - 12.20
Fireside chat

Fighting claims fraud in the age of AI

  • To what extent are fraudsters using AI at scale and what are the implications for insurers? 
  • From cost layering to duplicate claims: how is the fraudster’s modus operandi evolving? 
  • What strategies are key to combatting the rise in deep fakes and shallow fakes? 
  • How can AI tools help improve authentication and verification at scale? 
  • Detecting hidden patterns: how GenAI is being used as advanced insurance fraud detection technology 
Katarina Pahlin picture

Katarina Pahlin

Head of Claims
Dina Försäkringar
Hedi Mardisoo picture

Hedi Mardisoo

Co-Founder and Chief Executive Officer
Cachet
12.20 - 13.00
Panel discussion

Claims automation: the road to efficiency

  • Mapping the maturity of claims automation: what levels of sophistication have been reached? 
  • Tackling legacy systems: strategies to effectively integrate new technologies into outdated claims infrastructures 
  • Automating increasingly complex claims: how can AI be leveraged? 
  • Claims leakage: how can automation help identify and prevent it across the claims lifecycle? 
  • The role of the future claims agent: when and where should the human stay in the loop? 
  • Towards no-touch claims: is the industry on track to fully adopt this? 
Raimondas Bieliauskas picture

Raimondas Bieliauskas

Head of Motor Claims
ERGO
Viktorija Katilienė picture

Viktorija Katilienė

Head of Claims Department Baltics, Gjensidige Baltic
ERGO Group AG
Tobias Bailey picture

Tobias Bailey

Senior Vice President, Head of Business Development and Digital Claims
If P&C
Andreas Martin picture

Andreas Martin

Chief Executive Officer
Upptec

Stage Four - Life

11.15 - 11.20
Opening remarks

Gregor Mandt picture

Gregor Mandt

Chief Growth Officer
AmTrust Nordic
11.20 - 11.35
Keynote address

Group insurance: incremental innovation in our 100 year product

Stefan Lundberg picture

Stefan Lundberg

Head of Partner and Individual Market
Folksam
11.35 - 11.55
Advisory

Nicolas Marzin picture

Nicolas Marzin

Director, Group AI Strategy & Product
Keylane
11.55 - 12.15
Fireside chat

Building bridges: digital health partnerships that work

  • Measuring impact: what are the commercial opportunities in digital health collaborations? 
  • Charting the evolutions in HealthTech: where are the most promising areas for insurer engagement? 
  • What kind of data infrastructure and tech agility do insurers need to be an attractive partner? 
  • Integrating health and insurance data: how can partners navigate privacy issues? 
  • Customer-centric innovation: how partnerships are shaping more proactive, preventative models of care 
Torgrim Lien picture

Torgrim Lien

Founder & Chief Executive Officer
Eir Försäkring
Rens Engelen picture

Rens Engelen

Head of Bancassurance and Health Insurance
Nationale-Nederlanden
12.15 - 12.55
Leaders' Forum

The future of life insurance

  • How can life insurers ensure relevance in a world of shifting customer needs? 
  • Assessing the implications of climate change: what does it mean for morbidity and mortality trends?  
  • The policy background: how can public and private interests best be aligned and served?  
  • True personalisation: what’s next in tailored offerings and customer engagement?  
  • An increased focus on mental health: towards holistic wellbeing support  
  • Life and wellness in 2030: is the role of the insurer up for a radical rethink? 
Stefan Lundberg picture

Stefan Lundberg

Head of Partner and Individual Market
Folksam
Maja Benko picture

Maja Benko

Executive Director of Personal Insurance (Life, Accident and Pension)
Triglav

Stage One - AI

14.15 - 14.20
Opening remarks

Matt Gilham picture

Matt Gilham

Director
WHITELK Fraud Performance Consulting
14.20 - 14.35
Case study

Trygg-Hansa, Proactive protection: AI-driven claims prevention

Fredrik Thuring picture

Fredrik Thuring

Director, EMEA Data Science
WTW
14.35 - 14.55
Advisory

Annemarie Pucher  picture

Annemarie Pucher

Chief Executive Officer
Papyrus Software
14.55 - 15.25
Panel discussion

Lessons learnt from work with AI

  • Where has AI seen the most use so far and where next?  
  • What roadblocks have emerged during adoption and how have they been overcome? 
  • From pilot to production: insights on scaling AI solutions across teams and operations 
  • Demystifying agentic AI: just another buzzword or truly transformative?   
  • What does a truly AI-powered insurer look like? 
Gurdeep Chopra picture

Gurdeep Chopra

Lead - Center of Enablement
Tryg
Laura Barkatz picture

Laura Barkatz

Global Lead – Data Strategy
AXA XL
Marcin Kurczab picture

Marcin Kurczab

Innovation & AI Director
PZU Group
Dr Thomas Rodewis picture

Dr Thomas Rodewis

Chief Innovation Officer
Konzern Versicherungskammer
15.25 - 15.45
Advisory

Thorvaldur Flemming Jensen picture

Thorvaldur Flemming Jensen

Vice President, Product & Technology
Scalepoint
15.45 - 16.00
Case study

Scaling AI agents: learnings with Gjensidige

Alexandra Diem picture

Alexandra Diem

SVP, Data, Analytics & AI
Gjensidige

Stage Two - New Risks and Underwriting

14.15 - 14.20
Opening remarks

Mattias Trostek picture

Mattias Trostek

Independent Consultant
Agenda | Insurance Innovators Nordics
14.20 - 14.40
Keynote address

Climate adaptation: preparing for extreme weather

Philip Thörn picture

Philip Thörn

Chief Sustainability Officer
If P&C
Risk spotlight

Active Cyber Insurance: When underwriting is combined with security and supported by AI

Tine Simonsen picture

Tine Simonsen

Head of Insurance, Continental Europe
Coalition
15.00 - 15.20
Advisory

15.20 - 15.55
Panel discussion

Unlocking new efficiencies in underwriting: AI in action

  • How are increasingly advanced AI models already impacting underwriting? 
  • Leveraging predictive analytics: how can AI be used to anticipate risks and enhance decision-making? 
  • Overcoming legacy challenges: what more needs to be done to integrate AI into existing underwriting systems? 
  • From Model Risk Management to transparency to avoiding discrimination: navigating the AI pitfalls   
  • Balancing automation with oversight: when should insurers maintain human expertise? 
  • Achieving buy-in: overcoming cultural resistance to new solutions 
Garrett Olson picture

Garrett Olson

Global Head of Insurance and Risk Management
Wolt

Stage Three - Predict and Prevent

14.15 - 14.20
Opening remarks

Simen Aasen Engebretsen picture

Simen Aasen Engebretsen

Vice President Group Strategy
Gjensidige
14.20 - 14.40
Case study

Storebrand | Building a predict and prevent ecosystem in life insurance

Malin Kvamme Diesen picture

Malin Kvamme Diesen

Head of Strategy and BD
Storebrand Forsikring
14.40 - 15.00
Case study

The Future-Proof Program: revolutionising home insurance

15.00 - 15.20
Advisory

15.20 - 15.55
Panel discussion

The future of predict and prevent: towards meaningful commercial impact

  • Where has predict and prevent made the most impact in the industry to-date? 
  • Will predict and prevent services become a major revenue source for insurers? 
  • What steps are needed to turn prevention services into scalable and monetisable offerings across lines? 
  • From insight to action: what does it take to turn predictive data into real-world risk reduction? 
  • From higher accuracy to dynamic pricing: how will predict and prevent capabilities enhance the underwriting process? 
  • The climate crisis: how can insurers anticipate and mitigate climate-related risks? 
  • Customising prevention: how can solutions be adapted to fit diverse risk profiles? 
  • Breaking down behavioural barriers: ensuring customer engagement and meaningful behavior change  
Ian Slonim picture

Ian Slonim

Executive
Vitality
Doede de Waij picture

Doede de Waij

Head of Risk Consulting for Nordics & Benelux
AXA XL
Petter Ringstad Leinsaas picture

Petter Ringstad Leinsaas

Product Manager, Group Personal Insurance
Storebrand Forsikring

Stage One - Customer in a Connected Landscape

16.20 - 16.25
Opening remarks

Mattias Trostek picture

Mattias Trostek

Independent Consultant
Agenda | Insurance Innovators Nordics
16.25 - 16.40
Case study

Gofido | Embedded, white label insurance

Simon Cederholm picture

Simon Cederholm

Chief Executive Officer
Gofido Tech
16.40 - 17.00
Advisory

17.00 - 17.20
Fireside chat

Using real-time data to create customer value

  • Where does real-time data offer the most transformational potential?  
  • From static snapshots to real-time insight: what are the data prerequisites?  
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
  • Capitalising on the IoT opportunity: what possibilities are opened by the real-time processing of sensor data? 
Morten Jorgensen, picture

Morten Jorgensen,

Prevention Project Lead
LB Forsikring
Eidmante Gudeleviciute picture

Eidmante Gudeleviciute

Head of Private Products
Fremtind
17.20 - 18.00
Panel discussion

A personalisation revolution in insurance

  • Delivering personalisation in practice: what can be learnt from propositions in financial services to date?  
  • Where are the key opportunities to design more personalised products and interactions?  
  • From data to action: what technical capabilities are required to deliver meaningful personalisation? 
  • A shifting conversation: how will AI take personalisation to the next level?  
  • Assessing FIDA: what possibilities would be opened by a financial services data ecosystem? 
  • Taking personalisation too far: how much is too much?
Girts Ziemanis picture

Girts Ziemanis

Head of Analytics
BALTA
Eeva Tiainen picture

Eeva Tiainen

Nordic Head of Services
If P&C Insurance

Stage Two - Climate Change

16.20 - 16.25
Opening remarks

Sanne Wass picture

Sanne Wass

Reporter
Bloomberg News
16.25 - 16.40
Keynote address

The potential of sustainable insurance – and how to get the snowball rolling

Søren Frederiksen picture

Søren Frederiksen

Director of Sustainable Supply Chain
Tryg
16.40 - 17.00
Case study

Zurich | From risk to resilience through climate data

Mikael Karlberg picture

Mikael Karlberg

Head of Resilience Solutions
Zurich
Mikkel Stigaard picture

Mikkel Stigaard

Climate Specialist
Zurich
17.00 - 17.40
Panel discussion

Understanding climate change impact: overcoming a lack of historical data

  • How are the impacts of climate change manifesting across risk portfolios?  
  • How can insurers better predict extreme weather events and energy supply failures? 
  • Measuring exposure: how are AI and advanced analytics changing understanding of climate risk?  
  • From satellites to weather data: which third-party data sources show the most promise for quantifying climate risk?   
  • How must the pricing and underwriting functions evolve to write increasingly volatile risk?   
  • Making decisions in uncertainty: what does good leadership look like when the data isn’t definitive? 
  • Collaborating for resilience: how can insurers, other industries and governments align to build more robust climate intelligence? 
Ana Variakojiene picture

Ana Variakojiene

Underwriting Department Director
AAS “BTA Baltic Insurance Company” Lithuania branch
Bente Sverdrup picture

Bente Sverdrup

Director of Sustainability
Gjensidige
Thomas Brenøe picture

Thomas Brenøe

Director
Insurance & Pension Denmark
Lari-Pekka Kyllönen picture

Lari-Pekka Kyllönen

Chief Underwriter
LähiTapiola

Session Five: CEO Forum - The next age of innovation

09.10 - 09.15
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
09.15 - 09.30
Opening Keynote address 

Staying ahead: leading in the digital age

Mika Kuusela picture

Mika Kuusela

Business Chief Information Officer, Insurance
OP Financial Group
09.30 - 09.45
Keynote address

Caroline Farberger picture

Caroline Farberger

Board Professional and Tech Investor
Agenda | Insurance Innovators Nordics
09.45 - 10.05
Advisory

The next 100 years of innovation

Finn Oskarsson picture

Finn Oskarsson

Regional Director, Nordic
Sapiens
Johan Apelgren picture

Johan Apelgren

10.05 - 10.45
The CEO Forum

New models, new opportunities: where next?

Swagata Govindan picture

Swagata Govindan

Chief Executive Officer and Country Manager Scandinavia
AXA Partners
Annika Persson picture

Annika Persson

Claims Director
Trygg-Hansa
Per Widemar picture

Per Widemar

Chief Executive Officer
ICA Försäkring
Paul Wishman picture

Paul Wishman

Strategy, Growth and Innovation Director - UK and Europe
DXC Technology

Stage One - Distribution

11.15 - 11.20
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
11.20 - 11.35
Keynote address

Navigating the technological future: insurance of the future in a data and (Gen)AI driven world

Evangelos Avramakis  picture

Evangelos Avramakis

Lead Foresight, Insights & Development
Swiss Re
11.35 - 11.50
Fireside chat

A reinvention of bancassurance? The implications of CRR3

  • How is bancassurance as a distribution model expected to evolve?  
  • How can banks and insurers better partner to create more personalised, value-driven customer experiences? 
  • CRR3: what is it? What are the implications for insurers? 
  • Unleashing a new wave of bancassurance innovation? Will this be the effect of CRR3? 
  • Looking ahead: what does a viable, future-ready bancassurance model look like? 
  • A holistic financial services platform: the bancassurance end game? 
Herman Ouwerkerk picture

Herman Ouwerkerk

Managing Director Savings, Investments, Bancassurance
NN Group
11.50 - 12.10
Advisory

Bancassurance AI use case with Triglav & Flowx.ai

Maja Benko picture

Maja Benko

Executive Director of Personal Insurance (Life, Accident and Pension)
Triglav
Tanja Blatnik  picture

Tanja Blatnik

Vice President EMEA - Insurance
FlowX.AI
12.10 - 12.25

Tryg - Selling Smarter with AI

Karl Ove Aarbu picture

Karl Ove Aarbu

Director & Tech Lead
Tryg
12.25 - 13.00
Panel discussion

Understanding the future of ecosystems in the Nordics

  • What are examples of ecosystem innovation and what lessons can be drawn from them? 
  • Where are the key hurdles preventing innovation and how can they be overcome? 
  • Beyond the hype: how significant will ecosystems really become in the Nordics and Baltics? 
  • FIDA and the future: how will data-sharing regulation reshape insurers’ ability to create and participate in ecosystems? 
  • Embed or orchestrate: should insurers aim to enter or create ecosystems? 
  • Could trends toward consumer data ownership supercharge ecosystem innovation? 
Evangelos Avramakis  picture

Evangelos Avramakis

Lead Foresight, Insights & Development
Swiss Re
Patrik Garshol picture

Patrik Garshol

Director, Strategic Partnerships
Gjensidige
Tamer Yigit picture

Tamer Yigit

Head of Ecosystems, Innovation and New Businesses
VIG

Stage Two - Motor

11.15 - 11.20
Opening remarks

Hedi Mardisoo picture

Hedi Mardisoo

Co-Founder and Chief Executive Officer
Cachet
11.20 - 11.35
Keynote address

When the road turns to ice

Heli Vuori  picture

Heli Vuori

Service Director
LähiTapiola
11.35 - 11.50
Case study

Carbucks | Motor claims innovation with Carbucks

Bjarke Marcell  picture

Bjarke Marcell

Chief Development Officer and Founder
Carbucks
11.50 - 12.10
Advisory

David Morris picture

David Morris

Director of Business Development Northern Europe
Bdeo
12.10 - 12.45
Panel discussion

Connected cars: assessing the opportunities

  • To what extent do connected vehicles represent an untapped data goldmine? 
  • From risk assessment to value-adds: will connected cars open the door to new personalised and preventative services?  
  • Assessing the impact of the EU Data Act: is data accessibility regulation opening access to connected car data so far? Will it? 
  • How can insurers collaborate with OEMs to access data and co-create services? 
  • How can insurers secure consent from customers to use data? 
Václav Geletič picture

Václav Geletič

Executive Board Member
Halali Insurance
Kjell-Jakob Krohn picture

Kjell-Jakob Krohn

Strategic Business Development Manager
Tryg
Saulius Švirmickas picture

Saulius Švirmickas

Head of Claims Digital Solutions and Controls, ADB Gjensidige
ERGO Group AG

Stage Three - Disruptors

11.15 - 11.20
Opening remarks

11.20 - 11.30
Case study

Daniel Borup picture

Daniel Borup

Founder and Chief Executive Officer
Plain Insurance
11.30 - 11.40
Case study

Laurent Feuilleaubois picture

Laurent Feuilleaubois

Co-Founder and Chief Executive Officer
Mitigrate
11.40 - 11.55
Case study

ERGO | Rolling out AI-based inspection

Bessem Ayari picture

Bessem Ayari

Head of Innovation, Strategy & Scouting
ERGO
11.55 - 12.05
Pitch

Oliver Fjellvang picture

Oliver Fjellvang

Chief Executive Officer
Cleardox
12.05 - 12.15
Case study

WeGroup | How WeGroup is transforming the distribution landscape in Western Europe | WeGroup

Arvid De Coster picture

Arvid De Coster

Chief Executive Officer and Co-Founder
WeGroup
12.15 - 12.25
Pitch

Filippa Granting picture

Filippa Granting

Chief Commercial Officer
Waytobill
12.25 - 12.35
Case study

Bsurance | Embedded insurance is moving fast: how to launch without rebuilding everything

Emmanuel Cheret picture

Emmanuel Cheret

Chief Executive Officer
bsurance
Pitch

Stage Four - Life

11.15 - 11.20
Opening remarks

11.20 - 11.35
Interview

A spotlight on women’s health

Line Dalsfort picture

Line Dalsfort

Head of Development
Sygeforsikringen Danmark
11.35 - 11.55
Case study

If P&C | Mental health in the Nordics: insights, peoples’ expectations, solutions

Kristina Ström Olsson picture

Kristina Ström Olsson

Nordic Health Communication Strategist Lead
If P&C
11.55 - 12.15
Advisory

12.15 - 12.50
Panel discussion

Addressing long-term absence: what is the role of the insurer?

Ari Kaukiainen picture

Ari Kaukiainen

Chief Medical Director
LähiTapiola
Simone Zeitler Pehn picture

Simone Zeitler Pehn

Head of Claims TAE - Health & Care
Dancia
Kristina Ström Olsson picture

Kristina Ström Olsson

Nordic Health Communication Strategist Lead
If P&C

Session Seven: Envisioning the future of insurance

14.05 - 14.10
Opening remarks

Peter Nordgaard picture

Peter Nordgaard

Associate Professor, Executive Finance & Economics
AVT Business School
14.10 - 14.20
Presentation 

Climate resilience and the future of insurability

Marc Lehmann picture

Marc Lehmann

Head of Physical Climate Risk Advisory
Howden
14.20 - 14.30
Presentation 

The agentic insurer - the art of the possible

Dr Magdalena Ramada Sarasola picture

Dr Magdalena Ramada Sarasola

Senior Director, Insurtech Innovation Leader
WTW
14.30 - 15.00
Closing panel

European Insurance Outlook for 2036

Our three futurist presenters will sit down together to discuss their presentations, take questions, and draw up an image of insurance, and the world, in 2035. 

Dr Magdalena Ramada Sarasola picture

Dr Magdalena Ramada Sarasola

Senior Director, Insurtech Innovation Leader
WTW
Marc Lehmann picture

Marc Lehmann

Head of Physical Climate Risk Advisory
Howden

What to expect from Insurance Innovators Nordics 2026

Day 1

The CEO forum - Success in a Changing Market

Preparing for a changing climate | Impact of a shifting global economy | Strategies for an era of disruption

STAGE 1

Transformation

Decoding DORA| Post-acquisition integration| Transformation strategies in AI

STAGE 2

Product and Pricing

Innovating insurance products for the modern customer | Tryg on AI-based pricing | Pricing trends: navigating the competitive landscape

STAGE 3

Claims

Fighting claims  fraud in the age of AI | Overcoming supply chain challenges | Mapping claims automation

STAGE 4

Life

Renewing relevance in life insurance | Successful digital health partnerships | Adapting to shifting health and customer needs

STAGE 1

AI

The future of AI regulation | Insights from adoption | Scaling agents at Gjensidige | AI-powered claims prevention at Trygg-Hansa

STAGE 2

New Risks in Underwriting

Climate adaptation | Cyber risk spotlight | Unlocking new efficiencies in underwriting

STAGE 3

Predict & Prevent

Storebrand’s predict & prevent ecosystem in life | Scaling predict & prevent for impact and revenue

STAGE 1

Customer in a Connected Landscape

The importance of FIDA | Using real-time data to create value | The personalisation revolution

STAGE 2

Climate Change

Future of sustainable insurance| Insights from Zurich on climate data | Overcoming a lack of historical data

After Party

Join us at the Official Insurance Innovators Nordics After Party! Carry on the conversations into the evening and make those all-important connections. Grab a cocktail and a canapé as you network the night away.

Day 2

CEO Forum - The Next Age of Innovation

Leading in a digital age | New models, new opportunities | Unlocking new innovations

STAGE 1

Distribution

Embedded insurance | Future of bancassurance:| CRR3 and the next wave of innovation | The future of ecosystems in the Nordics

STAGE 2

Motor

Changing car ownership | Autonomous vehicles | Connected cars and the data opportunity

STAGE 3

Disruptors

Discover the newest insurtechs and disruptors on the scene, and how they’re leading the innovation charge.

STAGE 4

Life

Women's health spotlight| Scalable mental health solutions| Role of the insurer for long-term absence

Envisioning the Future of Insurance

Changing data ownership: what will it mean for insurers? | Systemic risk: imagining potential scenarios | Insurance in 2035

Download the full agenda to plan your II Nordics experience. Ensure you don’t miss any sessions relevant to your interests and professional goals.

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Operations & IT highlights

We set the stage for Operations & IT leaders to tackle the biggest issues:

Operationalising AI

From getting the architecture right to scaling adoption, find out how Generali, AXA and Zurich are leading the charge.

Becoming a digital-first insurer

Discover how esure’s CEO has led a radical redesign, having now migrated 1.8 million policies to a new scalable, flexible, cloud-native platform.

Ensuring cyber resilience

Gain insights from Howden, Sompo, Markel and Marsh on designing and building truly safe and secure systems.

Legacy modernisation

Hear how the CTOs & CIOs of Generali, RSA and NFU Mutual are tackling data siloes, redesigning operations and modernising architectures.

CX highlights

We set the stage for CX leaders to tackle the biggest issues:

The potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

Becoming a partner for life

Discover strategies for deepening engagement and delivering for customers at every life stage, with insights from Zurich’s Chief Customer Officer.

New data, new opportunities

Explore how evolving data ecosystems and FIDA will redefine CX excellence, with insights from HDI, Allianz and VIG.

Unlocking true personalisation

Hear from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

Marketing & distribution highlights

We set the stage for marketing and distribution leaders to
tackle the biggest issues:

Reaching new markets

Hear from Mark Bailie, Group CEO, BGL Group & CEO, Compare the Market as well the CEOs of tech-enabled MGAs, Mosaic and ZERO Insurance, on identifying and reaching new, niche and profitable customer segments.

Embedded insurance

From established players like Covéa and HDI to insurtechs like BreezeAI and ZERO, hear from pioneers finding true success with embedded insurance.

Unlocking true personalisation

Hear from Zurich’s Chief Customer Officer on opportunities for life-stage marketing, and from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

The Open Data opportunity

Explore how evolving data ecosystems and the implementation of FIDA will open the door to fresh cross-selling and up-selling possibilities with insights from HDI, Allianz and VIG.

Digital, data & analytics highlights

We set the stage for digital, data and analytics leaders to tackle the
biggest issues, including:

The digital insurer

Hear from David McMillan, CEO, esure following its migration to a new scalable, flexible, cloud-native platform and from the CEO of NN Group on the future of insurance in a digital age.

Realising the potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

True data maturity

Senior leaders from Generali, AXA, Zurich and Baloise share insights on  unlocking the value of unstructured data and optimal implementation of a Customer Data Management platform.  

Ethical & explainable AI

AXA and the ABI will be discussing bias prevention, model transparency, ethics and a shifting regulatory landscape.

Fraud highlights

We set the stage for fraud teams to tackle the biggest issues:

Emerging fraud trends

Stay abreast of changing typologies and trends in organised and opportunistic fraud, from synthetic IDs to fraud in the supply chain, with insights from Heads of Fraud from Allianz, RSA and Zurich.

Unlocking the power of AI

Learn how AI leaders are addressing challenges in AI implementation, from the data backbone to model risk management and explainability, with insights from Chief Digital and Data Officers from esure, Markerstudy and Mosaic Insurance.

Data maturity

Discover how to achieve data maturity required for AI mastery with CIOs from Generali and Baloise, Head of Data Science, AXA and Head of Data Strategy, Zurich.

Distribution & channel change

Assess fraud risks arising from distribution and channel change, including embedded insurance and agentic AI, with insights from Zurich, Covea, Hiscox, Legal & General and Allianz.

Claims highlights

We set the stage for Claims leaders to tackle the biggest issues:

Plugging claims leakage

Get concrete insights from Sompo, Arch, Markerstudy and Howden on how they are optimising efficiency in claims.

Operationalising AI in claims

Learn how to build a truly AI-powered claims function with senior AI leaders from
AXA and Trygg-Hansa.

Evolutions in counter-fraud

Stay abreast of changing trends, typologies and counter-fraud tactics, with insights from leaders from Hiscox, Zurich, RSA and more.

Reducing motor claims costs

Gain actionable insights on practical cost control strategies from the Managing Director, Claims at Direct Line.

PLUS a dedicated claims meet up during the event

Product & proposition highlights

We set the stage for product & proposition leaders to tackle the biggest issues:

Data-driven propositions

From life-stage products to risk prevention, keep track of data-driven innovation with AXA’s Global Head of Product and Proposition and Vienna Insurance’s Head of Product Management.

New risks, new growth opportunities

Keep tabs on new risks, from autonomous vehicles to the energy transition, and hear from Aviva, AXA and more on how products will need to pivot.

Open data and the opportunities

Allianz, HDI, and VIG will be exploring how FIDA and a world of financial data ecosystems could unlock new product opportunities.

Value-added services

Find out where the opportunities lie and track the latest developments with insights from the CEOs from Markel and esure.

PLUS a dedicated pricing, product and underwriting meet up during the event

Pricing & underwriting highlights

We set the stage for pricing & underwriting leaders to tackle the biggest issues:

The new risk outlook

Hear from CEOs, from Zurich to Swiss Re, as they share insights on the prognosis for profitability in different lines and the impact on business and underwriting strategy. 

Adapting to climate risk

The CEO for Climate Risk & Resilience at Howden will share his insights on how data will transform climate forecasting and risk modelling.

Leveraging advanced AI

Hear concrete insights from the CDO of Zurich and the AI Analytics & Technology Manager of AXA on the work they’re doing with AI and advanced analytics.

The affordability challenge

Get the latest developments, including the ABI’s and pricing leaders’ views on what needs to change.

PLUS a dedicated pricing, product and underwriting meet up during the event