Agenda | Insurance Innovators Nordics

2025 agenda

Explore the comprehensive agenda featuring keynote presentations, panel discussions and fireside chats. Stay ahead of the curve with insights from insurance industry leaders and innovators.

Session One: The CEO Forum

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Opening Keynote address

Insurance of the future: open, preventative and sustainable

Anne Mette Toftegaard

Group Deputy Chief Executive Officer

Alm. Brand Group

Advisory

Transforming the business of Non-Life and Life Insurance with Guidewire Cloud

Michael Jacobsen

Nordic Sales Director

Guidewire

Katariina Hänninen

Vice President Platform Renewal

Pohjola Insurance

Maija Särkijärvi

Program Director

OP Financial Group

10.05 - 10.45

CEO Forum

A changing industry, a changing future

How is the insurance market changing and what new opportunities are arising?

The future of the hard market: what are the trends in capacity and what do they mean for strategy?

Preparing for future shockwaves: how could worldwide crises impact the insurance markets?

The climate crisis: how can insurers go further in the fight for the environment?

How must insurance evolve to continue to derisk our lives and facilitate entrepreneurialism?

Does continued success require a fundamental rethink of insurance business models?

Mattias Fritz

Chief Executive Officer Nordic

Zurich

Trond Fladvad

Chief Executive Officer

Storebrand Forsikring

Annika Maria Persson

Chief Executive Officer/Claims Director

Trygg-Hansa

AI - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Case study

Lessons learnt from experiments with genAI

Fredrik Thuring

Head of Operational Analytics

Trygg-Hansa

Advisory

Dominique Bilodeau

Customer Success Manager

DataSnipper

Keynote address

From the risks to the rewards: championing AI

Bo Krag Esbensen

CIO

Alm. Brand Group

Panel discussion

Moving beyond the lab: operationalising AI

Assessing the tech: could AI cause a ground-up transformation of the insurance industry?

Unlocking the power: where are the key hurdles preventing the delivery of AI at true scale across the business?

What lessons can be learnt from successful AI deployments so far?

AI and compliance: how can innovation be achieved while securing compliance with possible future legislation?

AI and ethics: ensuring fair and equitable outcomes

Workforce disruption: how can AI be leveraged to empower rather than replace employees?

Fredrik Thuring

Head of Operational Analytics

Trygg-Hansa

Alexandra Diem

Head of Cloud Analytics and MLOps

Gjensidige

Claus Mølgaard Andreassen

VP, Automation & AI

Alm. Brand

Indrajit Sengupta

General Manager Insurance & BPS - North, Central & Eastern Europe

DXC Technology

Underwriting and product - Stage 2

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Keynote address

Cyber insurance: overcoming the hurdles to unlocking a new market

Marek Stanislawski

Global Cyber Underwriting Lead

Allianz Global Corporate and Specialty

Advisory

Unlocking the power of generative AI for Underwriting & Pricing

René Schoenauer

Director, EMEA Product Marketing

Guidewire

Megha Mohan

EMEA FS Insurance Industry Specialist

Amazon Web Services

Fireside chat

Assessing the rise of on-demand insurance

Will on-demand insurance become mainstream? In what timeframe?

Beyond motor and travel: will on-demand take off in other lines?

How must actuarial and pricing strategies evolve to unlock profitable growth?

Leveraging real-time data to mitigate fraud risks: what are the possibilities?

Switch-on, switch-off: is automated insurance purchasing the future?

Ana Variakojiene

Underwriting Department Director

AAS “BTA Baltic Insurance Company” Lithuania branch

Hedi Mardisoo

CEO and Co-Founder

Cachet

Panel discussion

Unlocking the power of automation and AI in underwriting

From new risks to new opportunities: assessing the drivers for innovation in underwriting

Where are the hurdles to unlocking increasingly automated and intelligent underwriting?

Automated underwriting of complex risks: leveraging sophisticated tools

Art and science: maintaining the role of the human in an automated world

Augmented intelligence: how can effective human-machine collaboration be achieved?

Generative AI: to what extent does this represent a step change in underwriting capability?

Erik Rasmusson

Partner Information Technology Business Underwriting and Data

Trygg-Hansa

Rushdi Abdur Razack

Global Head of Digital Underwriting & Data Management

AXA

Julius Kondratas

Board Member & Underwriting Director

Lietuvos Draudimas

John Turner

Head of L&H Underwriting Innovation

Swiss Re

Claims and fraud - Stage 3

Opening remarks

Matt Gilham

Director

WHITELK Fraud Performance Consulting

Keynote address

Addressing supply chain difficulties: a sustainable approach

Kimmo Aalto

Head of Business Sourcing

OP Financial Group

Advisory

Fireside chat

The double-edged digital sword: balancing fraud protection and CX

How is the digitisation of claims opening new threats and opportunities in counter-fraud?

Ever-greater AI sophistication: winning the fraudster-insurer AI arms race

Towards touchless claims: assessing the fraud risks of automation

Embedding fraud detection into digital experiences: what are the keys to success?

Data sharing across the policy lifecycle: assessing the counter-fraud and CX opportunities

Raimondas Bieliauskas

Head of Motor Claims

ERGO

Andreas Jacobsen

Head of Investigation

Storebrand Forsikring

Panel discussion

The next level of claims automation: achieving optimal hybrid processes

To what extent are low- and no-touch claims the future across various lines?

How is AI can enable the automation of increasingly complex claims processes?

How must processes evolve to capitalise on the power of AI and automation?

All aboard the automation train: bringing the workforce on the transformation journey

Human at the right time, in the right place: identifying the key moments to involve humans in automated processes

Emotional AI: what could this mean for building increasingly humanised digital experiences?

Towards true straight-through processing: linking the touchless front- and back-end in complex claims

Viktorija Katilienė

Head of Claims For Baltics

Gjensidige

Sofia Kwarnmark

Head of Customer and Employee Journey

AXA

Merete Christensen Bernau

Claims Director

Landkreditt Forsikring

Andrew Stevens

Head of Enterprise Product Marketing & Portfolio

Quadient

Predict & prevent - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Keynote address

Unlocking the possibilities of connected vehicles

Advisory

Breaking the Myths of Connected Insurance in the Nordics

Enhance customer engagement throughout the insurance lifecycle.
See proven results from existing connected insurance programmes.
Learn how to get started with connected insurance in the Nordics.

Joe Jamiel

Director of Strategic Development

Cambridge Mobile Telematics

CJ Thorsell

Chief Executive Officer

Paydrive

Case study

Prevention in pet insurance: true customer support

Derek Cummins

Chief Executive Officer & Co-Founder

PetExpert

Panel discussion

Taking steps towards a true risk prevention relationship

Where is risk prevention already developing and what lessons can be learnt?

Building a risk prevention ecosystem: what are the technology and partnership requirements?

Incentivising data sharing: what must insurers do to overcome consumer privacy concerns?

Achieving genuine customer engagement: what are the keys to success?

How can risk prevention services be effectively monetised?

Will predict and prevent ever become the core insurance product? What will that mean for business models?

Pricing - Stage 2

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Keynote address

The next level of analytics and AI in pricing

Karl Ove Aarbu

Director & Tech Lead

Tryg

Advisory

Fireside chat

The importance of transparency: implementing explainable AI

What are the primary driving forces behind a need for explainable AI (XAI) in pricing?

Could the regulator start to demand explainability in pricing practices?

Breaking the black box: how must technology and processes develop to enable explainability?

Is there always a trade-off between model accuracy and explainability? How can this be overcome?

True transparency in pricing: will explainability become a key differentiator for customers?

Erlend Willand-Evensen

SVP, Head of Analysis

Gjensidige

Panel discussion

The next steps towards true pricing sophistication

Combatting changing cost pressures: how might pricing agility allow insurers to better navigate economic uncertainty?

Leveraging new tools: how can advanced analytics drive deeper sophistication in pricing?

How could IOT data be used to develop ever more accurate pricing?

Towards true ‘pay-how-you-X’: pricing ever closer to risk

How can insurers further personalise pricing while maintaining broad insurability?

Paul Brandstätter

Head of Pricing, Analytics & Claims Management

UNIQA

Václav Geletič

Head of Product Management

Kooperativa

Andrew Brown-Allan

Executive Vice President, Growth

IMS

Transformation - Stage 3

Opening remarks

Matt Gilham

Director

WHITELK Fraud Performance Consulting

Presentation

Automating insurance

Advisory

Johan Junge

CEO

Metaforce

Fireside chat

Achieving truly intelligent automation

Integrating AI with RPA: towards the automation of more complex processes?

Accelerating STP and end-to-end automation: what more needs to be done?

The evolution of the chatbot: does GenAI represent a step change in conversational automation?

Blending hyper-automation and the human: how can this best be achieved?

Unlocking the recursive self-improvement of intelligent systems

Gurdeep Chopra

Lead - Center of Enablement

Tryg

Indrek Vainu

Head of Conversational AI

Zurich

Graham Gordon

Product Marketing and Strategy Director

Sapiens

Panel discussion

True customer-centricity: driving genuine transformation

Establishing the goalposts: what does it look like to truly deliver for the customer?

The road towards true digital maturity: how far have we come and how far is left to go?

Will a regulatory drive towards openness and transparency increasingly be a driving force in digitisation?

How is the role of insurtech evolving in supporting the digitisation of the industry?

Pursuing a long-term vision while retaining short-term flexibility: what are the key considerations?

Where are the next upheavals likely to come from, and how should insurers prepare?

Will customer centricity eventually require a ground-up rebuild of IT systems?

Per Christian Møller

Head of Digital Claims and Digital Prices & Product and Agile Coach

Alka Forsikring

Firas Ben Hassan

Deputy Head of Data Science Services

Allianz

Emma Kindblom

Head of Strategy

Dina Försäkringar

Distribution - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Keynote address

The future of embedded insurance

Simon Cederholm

Chief Executive Officer

Gofido

Advisory

Filip Lundin

Business Area Lead Insurance

Billogram AB

Fireside chat

The future of bancassurance: towards integrating insurance and personal financial management

Are we likely to see greater consolidation of the banking and insurance sectors?

What are the keys to success to developing successful distribution partnerships with banks?

How can insurers increasingly leverage partner banks’ data to transform their product offerings?

Will all personal financial products eventually be sold via AI-driven PFM platforms?

Herman Ouwerkerk

Managing Director Savings, Investments, Bancassurance

NN Group

Panel discussion

Embedded insurance: designing a strategy

Moving beyond travel and gadget: where are the key growth opportunities for embedded insurance?

How must technology develop to fully capitalise on the embedded opportunity?

Understanding the customer(s): balancing the requirements of the partner and the end customer

Embedding increasingly complex products: what are the keys to success?

Mere intermediated capacity provider: is this the role of the insurer in a world of interconnected digital ecosystems?

Are embedded aggregators the future of insurance distribution and what could this mean for profitability?

Line Dalsfort

Director of Health Growth

Tryg

Jan Hinrichs

Principal

Zurich

Rupert Hustert

Country Manager Nordics

Wakam

Data - Stage 2

Opening remarks

Fireside chat

Data and AI: assessing regulation and risk

What kind of regulation can the insurance industry anticipate around data and AI?

How can insurers innovate while address concerns about compliance now and in the future?

What steps can be taken to ensure transparency and lack of bias in data-driven and AI decisions?

What does it mean to deliver ethical outcomes and how can this be achieved?

Advisory

Fireside chat

Getting data right: strategies for success

Evolving data management technologies: how can the potential best be unlocked?

Breaking down siloes: leveraging Customer Data Management tools for a holistic overview

Propagating a culture of data appreciation: from the board to the frontline employees

A team effort: how can all employees be made to take responsibility for data quality?

Insurance in ecosystems: the future of data management in the new data economy

Mattias Trostek

Chief Information Officer

ICA Försäkringar

Marcin Tyrański

Director, Information Technology Strategy & Data Platform Department

UNIQA

Panel discussion

Unlocking ever deeper customer insight

Data opportunities, data challenges: what is required for a comprehensive customer view?

Conversational AI, connected devices, geospatial imagery: which new data sources will be most transformative?

How is the development of advanced analytics enabling the development of ever more personalised experiences?

What are the key opportunities for insurers able to institute real-time analysis of customer data?

The keys to success: overcoming the hurdles to real-time analytics?

How can insurers optimise analytics while remaining compliant with incoming privacy and AI regulation?

Karl Ove Aarbu

Director & Tech Lead

Tryg

Session Five: Adapting to a changing market

Opening remarks

Opening Keynote address

An industry-wide imperative: playing catch-up with climate change

Thomas Brenøe

Director

Insurance & Pension Denmark

Keynote address

Seizing the opportunities in a changing market

Geir Holmgren

CEO

Gjensidige

Case study

Innovation at the heart of Vörður

Guðbjörg Guðmundsdóttir

Chief Executive Officer

Vörður

Advisory

Leaders' Forum

Unleashing the next generation of innovation

Panning for gold: how can insurers find opportunities in the new normal of instability?

Don’t get left behind: is insurance moving quickly enough to keep up with the pace of change?

Innovation as business as usual: what does this look like for insurers and how can it be achieved?

Addressing the cultural component: how must organisational structures and attitudes develop?

Unlocking new business models: is insurance poised on the cusp of a radical change?

What will the role of the insurer be in 2030?

Henrik Ryden

Former Chief Executive Officer Nordic Region

Marsh McLennan

Coenraad Vrolijk

Chief Executive Officer

CarbonPool

Torgrim Lien

Chief Executive Officer

Eir Försäkring

Paul Wishman

Head of Customer Strategic Planning & Development

DXC Technology

Ecosystems - Stage 1

Opening remarks

Keynote address

To be or not to be an ecosystem: what distinguishes successful, international ecosystems?

Evangelos Avramakis

Lead Foresight, Insights & Development

Swiss Re

Case study

Reinventing insurance with an ecosystem-driven approach

Advisory

Panel discussion

Strategising for commercial success in an ecosystem world

Understanding the future of ecosystems in Europe: will we see super apps advance beyond Asia?

Embed or orchestrate: how should insurers determine their role in ecosystems?

What kind of partnerships represent the biggest ecosystem opportunities?

To what extent is building micro-ecosystems around a predict and prevent proposition the way ahead for insurers?

Pricing API-enabled propositions: how to unlock revenue based on access to proprietary ecosystems

Is it feasible to design a long-term ecosystem strategy in a fast-moving world?

Evangelos Avramakis

Lead Foresight, Insights & Development

Swiss Re

John Glottrup

Head of Product & Service Design

LB Forsikring

Elisabeth Falck

Head of Digital Business Enablers

If P&C Insurance

Frederic Ottesen

Head of Strategic Partnerships and Insurance Agents

Storebrand Forsikring

Assessing new technologies - Stage 2

Opening remarks

Hedi Mardisoo

Co-Founder and Chief Executive Officer

Cachet

Keynote address

Emerging technologies, data ownership, and digital contracts: the actual impact on insurance

Magdalena Sarasola

Insuretech Innovation Leader, Senior Director

WTW

Advisory

Fireside chat

Decentralised finance: a replacement for traditional insurance?

The DeFi ecosystem: tracking recent developments

How is DeFi enabling the creation of new risk management solutions?

Products for new digital risks: is DeFi the solution?

Could DeFi insurance become the dominant form of insurance? How soon and in which lines?

Jaskanwar Singh

Co-Founder

Audace Labs

Christoph Mussenbrock

Chief Executive Officer

Etherisc

Panel discussion

Future disruptive forces: what do they mean for the industry?

Assessing the possibilities of AI: will it truly transform insurance?

Virtual and extended realities: exploring the use cases

Distributed Ledger Technology: where will this have the biggest impact on insurance processes?

Quantum computing: understanding the security implications

What impact would consumer ownership of digital data have on insurance?

Olivier Desbiey

Head of Foresight

AXA

Pitches - Stage 3

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Innovator Spotlight

Redkik

Innovator Spotlight

Ebie

Innovator Spotlight

Kvikk Forsikring

Innovator Spotlight

Frankly Insure

Innovator Spotlight

Carbon Claims

Innovator Spotlight

DriveX Technologies

Session Seven: Visions of the future

Opening remarks

Keynote address

The future of the digital economy

Keynote address

Accessing markets of new digital risks

Panel discussion

New roles for insurance

Accelerating innovation: are insurance products behind the pace of change?

Securing against new risks: how can insurers continue to protect changing customer lives and values?

New partnerships: developing greater collaboration within and outside the industry

Will preventative products become a necessity for writing insurance in the face of evolving risks?

Is the role of insurance due for a radical rethink?

Johan Nordlöf

Head of Broker and Partnership

Dina Försäkringar

Select a stage

Session One: The CEO Forum

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Opening Keynote address

Insurance of the future: open, preventative and sustainable

Anne Mette Toftegaard

Group Deputy Chief Executive Officer

Alm. Brand Group

Advisory

Transforming the business of Non-Life and Life Insurance with Guidewire Cloud

Michael Jacobsen

Nordic Sales Director

Guidewire

Katariina Hänninen

Vice President Platform Renewal

Pohjola Insurance

Maija Särkijärvi

Program Director

OP Financial Group

10.05 - 10.45

CEO Forum

A changing industry, a changing future

How is the insurance market changing and what new opportunities are arising?

The future of the hard market: what are the trends in capacity and what do they mean for strategy?

Preparing for future shockwaves: how could worldwide crises impact the insurance markets?

The climate crisis: how can insurers go further in the fight for the environment?

How must insurance evolve to continue to derisk our lives and facilitate entrepreneurialism?

Does continued success require a fundamental rethink of insurance business models?

Mattias Fritz

Chief Executive Officer Nordic

Zurich

Trond Fladvad

Chief Executive Officer

Storebrand Forsikring

Annika Maria Persson

Chief Executive Officer/Claims Director

Trygg-Hansa

AI - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Case study

Lessons learnt from experiments with genAI

Fredrik Thuring

Head of Operational Analytics

Trygg-Hansa

Advisory

Dominique Bilodeau

Customer Success Manager

DataSnipper

Keynote address

From the risks to the rewards: championing AI

Bo Krag Esbensen

CIO

Alm. Brand Group

Panel discussion

Moving beyond the lab: operationalising AI

Assessing the tech: could AI cause a ground-up transformation of the insurance industry?

Unlocking the power: where are the key hurdles preventing the delivery of AI at true scale across the business?

What lessons can be learnt from successful AI deployments so far?

AI and compliance: how can innovation be achieved while securing compliance with possible future legislation?

AI and ethics: ensuring fair and equitable outcomes

Workforce disruption: how can AI be leveraged to empower rather than replace employees?

Fredrik Thuring

Head of Operational Analytics

Trygg-Hansa

Alexandra Diem

Head of Cloud Analytics and MLOps

Gjensidige

Claus Mølgaard Andreassen

VP, Automation & AI

Alm. Brand

Indrajit Sengupta

General Manager Insurance & BPS - North, Central & Eastern Europe

DXC Technology

Underwriting and product - Stage 2

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Keynote address

Cyber insurance: overcoming the hurdles to unlocking a new market

Marek Stanislawski

Global Cyber Underwriting Lead

Allianz Global Corporate and Specialty

Advisory

Unlocking the power of generative AI for Underwriting & Pricing

René Schoenauer

Director, EMEA Product Marketing

Guidewire

Megha Mohan

EMEA FS Insurance Industry Specialist

Amazon Web Services

Fireside chat

Assessing the rise of on-demand insurance

Will on-demand insurance become mainstream? In what timeframe?

Beyond motor and travel: will on-demand take off in other lines?

How must actuarial and pricing strategies evolve to unlock profitable growth?

Leveraging real-time data to mitigate fraud risks: what are the possibilities?

Switch-on, switch-off: is automated insurance purchasing the future?

Ana Variakojiene

Underwriting Department Director

AAS “BTA Baltic Insurance Company” Lithuania branch

Hedi Mardisoo

CEO and Co-Founder

Cachet

Panel discussion

Unlocking the power of automation and AI in underwriting

From new risks to new opportunities: assessing the drivers for innovation in underwriting

Where are the hurdles to unlocking increasingly automated and intelligent underwriting?

Automated underwriting of complex risks: leveraging sophisticated tools

Art and science: maintaining the role of the human in an automated world

Augmented intelligence: how can effective human-machine collaboration be achieved?

Generative AI: to what extent does this represent a step change in underwriting capability?

Erik Rasmusson

Partner Information Technology Business Underwriting and Data

Trygg-Hansa

Rushdi Abdur Razack

Global Head of Digital Underwriting & Data Management

AXA

Julius Kondratas

Board Member & Underwriting Director

Lietuvos Draudimas

John Turner

Head of L&H Underwriting Innovation

Swiss Re

Claims and fraud - Stage 3

Opening remarks

Matt Gilham

Director

WHITELK Fraud Performance Consulting

Keynote address

Addressing supply chain difficulties: a sustainable approach

Kimmo Aalto

Head of Business Sourcing

OP Financial Group

Advisory

Fireside chat

The double-edged digital sword: balancing fraud protection and CX

How is the digitisation of claims opening new threats and opportunities in counter-fraud?

Ever-greater AI sophistication: winning the fraudster-insurer AI arms race

Towards touchless claims: assessing the fraud risks of automation

Embedding fraud detection into digital experiences: what are the keys to success?

Data sharing across the policy lifecycle: assessing the counter-fraud and CX opportunities

Raimondas Bieliauskas

Head of Motor Claims

ERGO

Andreas Jacobsen

Head of Investigation

Storebrand Forsikring

Panel discussion

The next level of claims automation: achieving optimal hybrid processes

To what extent are low- and no-touch claims the future across various lines?

How is AI can enable the automation of increasingly complex claims processes?

How must processes evolve to capitalise on the power of AI and automation?

All aboard the automation train: bringing the workforce on the transformation journey

Human at the right time, in the right place: identifying the key moments to involve humans in automated processes

Emotional AI: what could this mean for building increasingly humanised digital experiences?

Towards true straight-through processing: linking the touchless front- and back-end in complex claims

Viktorija Katilienė

Head of Claims For Baltics

Gjensidige

Sofia Kwarnmark

Head of Customer and Employee Journey

AXA

Merete Christensen Bernau

Claims Director

Landkreditt Forsikring

Andrew Stevens

Head of Enterprise Product Marketing & Portfolio

Quadient

Predict & prevent - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Keynote address

Unlocking the possibilities of connected vehicles

Advisory

Breaking the Myths of Connected Insurance in the Nordics

Enhance customer engagement throughout the insurance lifecycle.
See proven results from existing connected insurance programmes.
Learn how to get started with connected insurance in the Nordics.

Joe Jamiel

Director of Strategic Development

Cambridge Mobile Telematics

CJ Thorsell

Chief Executive Officer

Paydrive

Case study

Prevention in pet insurance: true customer support

Derek Cummins

Chief Executive Officer & Co-Founder

PetExpert

Panel discussion

Taking steps towards a true risk prevention relationship

Where is risk prevention already developing and what lessons can be learnt?

Building a risk prevention ecosystem: what are the technology and partnership requirements?

Incentivising data sharing: what must insurers do to overcome consumer privacy concerns?

Achieving genuine customer engagement: what are the keys to success?

How can risk prevention services be effectively monetised?

Will predict and prevent ever become the core insurance product? What will that mean for business models?

Pricing - Stage 2

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Keynote address

The next level of analytics and AI in pricing

Karl Ove Aarbu

Director & Tech Lead

Tryg

Advisory

Fireside chat

The importance of transparency: implementing explainable AI

What are the primary driving forces behind a need for explainable AI (XAI) in pricing?

Could the regulator start to demand explainability in pricing practices?

Breaking the black box: how must technology and processes develop to enable explainability?

Is there always a trade-off between model accuracy and explainability? How can this be overcome?

True transparency in pricing: will explainability become a key differentiator for customers?

Erlend Willand-Evensen

SVP, Head of Analysis

Gjensidige

Panel discussion

The next steps towards true pricing sophistication

Combatting changing cost pressures: how might pricing agility allow insurers to better navigate economic uncertainty?

Leveraging new tools: how can advanced analytics drive deeper sophistication in pricing?

How could IOT data be used to develop ever more accurate pricing?

Towards true ‘pay-how-you-X’: pricing ever closer to risk

How can insurers further personalise pricing while maintaining broad insurability?

Paul Brandstätter

Head of Pricing, Analytics & Claims Management

UNIQA

Václav Geletič

Head of Product Management

Kooperativa

Andrew Brown-Allan

Executive Vice President, Growth

IMS

Transformation - Stage 3

Opening remarks

Matt Gilham

Director

WHITELK Fraud Performance Consulting

Presentation

Automating insurance

Advisory

Johan Junge

CEO

Metaforce

Fireside chat

Achieving truly intelligent automation

Integrating AI with RPA: towards the automation of more complex processes?

Accelerating STP and end-to-end automation: what more needs to be done?

The evolution of the chatbot: does GenAI represent a step change in conversational automation?

Blending hyper-automation and the human: how can this best be achieved?

Unlocking the recursive self-improvement of intelligent systems

Gurdeep Chopra

Lead - Center of Enablement

Tryg

Indrek Vainu

Head of Conversational AI

Zurich

Graham Gordon

Product Marketing and Strategy Director

Sapiens

Panel discussion

True customer-centricity: driving genuine transformation

Establishing the goalposts: what does it look like to truly deliver for the customer?

The road towards true digital maturity: how far have we come and how far is left to go?

Will a regulatory drive towards openness and transparency increasingly be a driving force in digitisation?

How is the role of insurtech evolving in supporting the digitisation of the industry?

Pursuing a long-term vision while retaining short-term flexibility: what are the key considerations?

Where are the next upheavals likely to come from, and how should insurers prepare?

Will customer centricity eventually require a ground-up rebuild of IT systems?

Per Christian Møller

Head of Digital Claims and Digital Prices & Product and Agile Coach

Alka Forsikring

Firas Ben Hassan

Deputy Head of Data Science Services

Allianz

Emma Kindblom

Head of Strategy

Dina Försäkringar

Distribution - Stage 1

Opening remarks

Sara Sjölin

Copenhagen Bureau Chief

Bloomberg News

Keynote address

The future of embedded insurance

Simon Cederholm

Chief Executive Officer

Gofido

Advisory

Filip Lundin

Business Area Lead Insurance

Billogram AB

Fireside chat

The future of bancassurance: towards integrating insurance and personal financial management

Are we likely to see greater consolidation of the banking and insurance sectors?

What are the keys to success to developing successful distribution partnerships with banks?

How can insurers increasingly leverage partner banks’ data to transform their product offerings?

Will all personal financial products eventually be sold via AI-driven PFM platforms?

Herman Ouwerkerk

Managing Director Savings, Investments, Bancassurance

NN Group

Panel discussion

Embedded insurance: designing a strategy

Moving beyond travel and gadget: where are the key growth opportunities for embedded insurance?

How must technology develop to fully capitalise on the embedded opportunity?

Understanding the customer(s): balancing the requirements of the partner and the end customer

Embedding increasingly complex products: what are the keys to success?

Mere intermediated capacity provider: is this the role of the insurer in a world of interconnected digital ecosystems?

Are embedded aggregators the future of insurance distribution and what could this mean for profitability?

Line Dalsfort

Director of Health Growth

Tryg

Jan Hinrichs

Principal

Zurich

Rupert Hustert

Country Manager Nordics

Wakam

Data - Stage 2

Opening remarks

Fireside chat

Data and AI: assessing regulation and risk

What kind of regulation can the insurance industry anticipate around data and AI?

How can insurers innovate while address concerns about compliance now and in the future?

What steps can be taken to ensure transparency and lack of bias in data-driven and AI decisions?

What does it mean to deliver ethical outcomes and how can this be achieved?

Advisory

Fireside chat

Getting data right: strategies for success

Evolving data management technologies: how can the potential best be unlocked?

Breaking down siloes: leveraging Customer Data Management tools for a holistic overview

Propagating a culture of data appreciation: from the board to the frontline employees

A team effort: how can all employees be made to take responsibility for data quality?

Insurance in ecosystems: the future of data management in the new data economy

Mattias Trostek

Chief Information Officer

ICA Försäkringar

Marcin Tyrański

Director, Information Technology Strategy & Data Platform Department

UNIQA

Panel discussion

Unlocking ever deeper customer insight

Data opportunities, data challenges: what is required for a comprehensive customer view?

Conversational AI, connected devices, geospatial imagery: which new data sources will be most transformative?

How is the development of advanced analytics enabling the development of ever more personalised experiences?

What are the key opportunities for insurers able to institute real-time analysis of customer data?

The keys to success: overcoming the hurdles to real-time analytics?

How can insurers optimise analytics while remaining compliant with incoming privacy and AI regulation?

Karl Ove Aarbu

Director & Tech Lead

Tryg

Select a stage

Session Five: Adapting to a changing market

Opening remarks

Opening Keynote address

An industry-wide imperative: playing catch-up with climate change

Thomas Brenøe

Director

Insurance & Pension Denmark

Keynote address

Seizing the opportunities in a changing market

Geir Holmgren

CEO

Gjensidige

Case study

Innovation at the heart of Vörður

Guðbjörg Guðmundsdóttir

Chief Executive Officer

Vörður

Advisory

Leaders' Forum

Unleashing the next generation of innovation

Panning for gold: how can insurers find opportunities in the new normal of instability?

Don’t get left behind: is insurance moving quickly enough to keep up with the pace of change?

Innovation as business as usual: what does this look like for insurers and how can it be achieved?

Addressing the cultural component: how must organisational structures and attitudes develop?

Unlocking new business models: is insurance poised on the cusp of a radical change?

What will the role of the insurer be in 2030?

Henrik Ryden

Former Chief Executive Officer Nordic Region

Marsh McLennan

Coenraad Vrolijk

Chief Executive Officer

CarbonPool

Torgrim Lien

Chief Executive Officer

Eir Försäkring

Paul Wishman

Head of Customer Strategic Planning & Development

DXC Technology

Ecosystems - Stage 1

Opening remarks

Keynote address

To be or not to be an ecosystem: what distinguishes successful, international ecosystems?

Evangelos Avramakis

Lead Foresight, Insights & Development

Swiss Re

Case study

Reinventing insurance with an ecosystem-driven approach

Advisory

Panel discussion

Strategising for commercial success in an ecosystem world

Understanding the future of ecosystems in Europe: will we see super apps advance beyond Asia?

Embed or orchestrate: how should insurers determine their role in ecosystems?

What kind of partnerships represent the biggest ecosystem opportunities?

To what extent is building micro-ecosystems around a predict and prevent proposition the way ahead for insurers?

Pricing API-enabled propositions: how to unlock revenue based on access to proprietary ecosystems

Is it feasible to design a long-term ecosystem strategy in a fast-moving world?

Evangelos Avramakis

Lead Foresight, Insights & Development

Swiss Re

John Glottrup

Head of Product & Service Design

LB Forsikring

Elisabeth Falck

Head of Digital Business Enablers

If P&C Insurance

Frederic Ottesen

Head of Strategic Partnerships and Insurance Agents

Storebrand Forsikring

Assessing new technologies - Stage 2

Opening remarks

Hedi Mardisoo

Co-Founder and Chief Executive Officer

Cachet

Keynote address

Emerging technologies, data ownership, and digital contracts: the actual impact on insurance

Magdalena Sarasola

Insuretech Innovation Leader, Senior Director

WTW

Advisory

Fireside chat

Decentralised finance: a replacement for traditional insurance?

The DeFi ecosystem: tracking recent developments

How is DeFi enabling the creation of new risk management solutions?

Products for new digital risks: is DeFi the solution?

Could DeFi insurance become the dominant form of insurance? How soon and in which lines?

Jaskanwar Singh

Co-Founder

Audace Labs

Christoph Mussenbrock

Chief Executive Officer

Etherisc

Panel discussion

Future disruptive forces: what do they mean for the industry?

Assessing the possibilities of AI: will it truly transform insurance?

Virtual and extended realities: exploring the use cases

Distributed Ledger Technology: where will this have the biggest impact on insurance processes?

Quantum computing: understanding the security implications

What impact would consumer ownership of digital data have on insurance?

Olivier Desbiey

Head of Foresight

AXA

Pitches - Stage 3

Opening remarks

James Healey

Head of Content, Insurance Innovators

MarketforceLive

Innovator Spotlight

Redkik

Innovator Spotlight

Ebie

Innovator Spotlight

Kvikk Forsikring

Innovator Spotlight

Frankly Insure

Innovator Spotlight

Carbon Claims

Innovator Spotlight

DriveX Technologies

Session Seven: Visions of the future

Opening remarks

Keynote address

The future of the digital economy

Keynote address

Accessing markets of new digital risks

Panel discussion

New roles for insurance

Accelerating innovation: are insurance products behind the pace of change?

Securing against new risks: how can insurers continue to protect changing customer lives and values?

New partnerships: developing greater collaboration within and outside the industry

Will preventative products become a necessity for writing insurance in the face of evolving risks?

Is the role of insurance due for a radical rethink?

Johan Nordlöf

Head of Broker and Partnership

Dina Försäkringar

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