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Key themes

Our agenda covers the most critical themes impacting the insurance industry today. From technological advancements to regulatory changes, we provide a platform for in-depth exploration and discussion.

What to expect from our insurance event.


AI in action

 Discover how Tryg is scaling AI, Gjensidige is taking AI agents to the next level and Allianz Technology, If Insurance, Storebrand and AXA are breaking down barriers to realise AI’s full potential. Explore cutting-edge use cases: from Trygg-Hansa and Wolt driving greater efficiency in underwriting, to the future of claims automation with ERGO, Hedvig, AXA and Gjensidige Baltic, and how Dina Försäkringar and Cachet are tackling fraud in the age of AI.

CEO perspectives in a changing world

From climate risk to “Trumponomics”, discover how the CEOs of Zurich and GF Forsikring are reshaping strategies for an era of disruption. Hear from the CEOs of AXA Partners and Trygg-Hansa on how new models, risk prevention and data innovation are transforming insurance. Get the latest on M&A trends and see how Topdanmark is steering post-acquisition integration.

Predict & prevent

Gjensidige are generating commercial impact through predict & prevent; hear how LahiTapiola, Danica, and If P&C are reshaping the insurer’s role in tackling long-term absence; and see how Trygg-Hansa is advancing proactive claims prevention. Gain insights from Storebrand on building a predict & prevent ecosystem; Eir Forsakring’s CEO on digital health partnerships that work; and LB Forsikring, Allianz and BALTA on harnessing real-time data to unlock value and power personalization.

Developments in distribution

– Find out how Gofido’s CEO is pioneering embedded, white label insurance; get a glimpse into the future of Nordic ecosystems with Gjensidige, VIG and Swiss Re; and explore the impact of CRR3 and whether a reinvention of bancassurance awaits, with insights from NN Group’s Managing Director Savings, Investments, Bancassurance.

Climate adaptation

Learn how If P&C Insurance is preparing for increasingly extreme weather; Zurich’s leaders are leveraging sharper climate data to strengthen resilience; and Gjensidige, LähiTapiola, and AAS BTA Baltic Insurance Company are overcoming a lack of historical data. Plus, find out how Tryg’s Director of Sustainable Supply Chain is driving sustainable insurance practices across the value chain—and how you can get the ball rolling.

VIEW BROCHURE

New risks, new opportunities

Keep pace with a shifting risk landscape, with insights from MGA Coalition on the evolution of cyber insurance, and Kooperativa and Tryg on the opportunities emerging from connected cars. Explore how Topdanmark is navigating competitive pricing trends; Gjensidige is driving production innovation for the modern customer; and how Tryg is shining a spotlight on women’s health to create more inclusive insurance solutions.

To see how all this fits together...

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Operations & IT highlights

We set the stage for Operations & IT leaders to tackle the biggest issues:

Operationalising AI

From getting the architecture right to scaling adoption, find out how Generali, AXA and Zurich are leading the charge.

Becoming a digital-first insurer

Discover how esure’s CEO has led a radical redesign, having now migrated 1.8 million policies to a new scalable, flexible, cloud-native platform.

Ensuring cyber resilience

Gain insights from Howden, Sompo, Markel and Marsh on designing and building truly safe and secure systems.

Legacy modernisation

Hear how the CTOs & CIOs of Generali, RSA and NFU Mutual are tackling data siloes, redesigning operations and modernising architectures.

CX highlights

We set the stage for CX leaders to tackle the biggest issues:

The potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

Becoming a partner for life

Discover strategies for deepening engagement and delivering for customers at every life stage, with insights from Zurich’s Chief Customer Officer.

New data, new opportunities

Explore how evolving data ecosystems and FIDA will redefine CX excellence, with insights from HDI, Allianz and VIG.

Unlocking true personalisation

Hear from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

Marketing & distribution highlights

We set the stage for marketing and distribution leaders to
tackle the biggest issues:

Reaching new markets

Hear from Mark Bailie, Group CEO, BGL Group & CEO, Compare the Market as well the CEOs of tech-enabled MGAs, Mosaic and ZERO Insurance, on identifying and reaching new, niche and profitable customer segments.

Embedded insurance

From established players like Covéa and HDI to insurtechs like BreezeAI and ZERO, hear from pioneers finding true success with embedded insurance.

Unlocking true personalisation

Hear from Zurich’s Chief Customer Officer on opportunities for life-stage marketing, and from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

The Open Data opportunity

Explore how evolving data ecosystems and the implementation of FIDA will open the door to fresh cross-selling and up-selling possibilities with insights from HDI, Allianz and VIG.

Digital, data & analytics highlights

We set the stage for digital, data and analytics leaders to tackle the
biggest issues, including:

The digital insurer

Hear from David McMillan, CEO, esure following its migration to a new scalable, flexible, cloud-native platform and from the CEO of NN Group on the future of insurance in a digital age.

Realising the potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

True data maturity

Senior leaders from Generali, AXA, Zurich and Baloise share insights on  unlocking the value of unstructured data and optimal implementation of a Customer Data Management platform.  

Ethical & explainable AI

AXA and the ABI will be discussing bias prevention, model transparency, ethics and a shifting regulatory landscape.

Fraud highlights

We set the stage for fraud teams to tackle the biggest issues:

Emerging fraud trends

Stay abreast of changing typologies and trends in organised and opportunistic fraud, from synthetic IDs to fraud in the supply chain, with insights from Heads of Fraud from Allianz, RSA and Zurich.

Unlocking the power of AI

Learn how AI leaders are addressing challenges in AI implementation, from the data backbone to model risk management and explainability, with insights from Chief Digital and Data Officers from esure, Markerstudy and Mosaic Insurance.

Data maturity

Discover how to achieve data maturity required for AI mastery with CIOs from Generali and Baloise, Head of Data Science, AXA and Head of Data Strategy, Zurich.

Distribution & channel change

Assess fraud risks arising from distribution and channel change, including embedded insurance and agentic AI, with insights from Zurich, Covea, Hiscox, Legal & General and Allianz.

Claims highlights

We set the stage for Claims leaders to tackle the biggest issues:

Plugging claims leakage

Get concrete insights from Sompo, Arch, Markerstudy and Howden on how they are optimising efficiency in claims.

Operationalising AI in claims

Learn how to build a truly AI-powered claims function with senior AI leaders from
AXA and Trygg-Hansa.

Evolutions in counter-fraud

Stay abreast of changing trends, typologies and counter-fraud tactics, with insights from leaders from Hiscox, Zurich, RSA and more.

Reducing motor claims costs

Gain actionable insights on practical cost control strategies from the Managing Director, Claims at Direct Line.

PLUS a dedicated claims meet up during the event

Product & proposition highlights

We set the stage for product & proposition leaders to tackle the biggest issues:

Data-driven propositions

From life-stage products to risk prevention, keep track of data-driven innovation with AXA’s Global Head of Product and Proposition and Vienna Insurance’s Head of Product Management.

New risks, new growth opportunities

Keep tabs on new risks, from autonomous vehicles to the energy transition, and hear from Aviva, AXA and more on how products will need to pivot.

Open data and the opportunities

Allianz, HDI, and VIG will be exploring how FIDA and a world of financial data ecosystems could unlock new product opportunities.

Value-added services

Find out where the opportunities lie and track the latest developments with insights from the CEOs from Markel and esure.

PLUS a dedicated pricing, product and underwriting meet up during the event

Pricing & underwriting highlights

We set the stage for pricing & underwriting leaders to tackle the biggest issues:

The new risk outlook

Hear from CEOs, from Zurich to Swiss Re, as they share insights on the prognosis for profitability in different lines and the impact on business and underwriting strategy. 

Adapting to climate risk

The CEO for Climate Risk & Resilience at Howden will share his insights on how data will transform climate forecasting and risk modelling.

Leveraging advanced AI

Hear concrete insights from the CDO of Zurich and the AI Analytics & Technology Manager of AXA on the work they’re doing with AI and advanced analytics.

The affordability challenge

Get the latest developments, including the ABI’s and pricing leaders’ views on what needs to change.

PLUS a dedicated pricing, product and underwriting meet up during the event