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The USA’s greatest insurance event

Where leaders forge the future of insurance

April 22-23 2024 | Music City Center, Nashville

Non-Insurer tickets now sold out

Step into the arena where game-changing partnerships are born, and industry leaders are made.

As America’s leading carrier-led event, Insurance Innovators USA offers you the golden opportunity to keep your finger firmly on the pulse of change. Your journey to success starts now.

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“THE BLUEPRINT FOR INSURANCE CONFERENCES”

GM of Insurance, Forbes

2024 conference speakers

For industry insights and live speaker announcements, follow Insurance Innovators USA on LinkedIn.

Rich Suter

Group President
Great American Insurance Group
Celyeste Power

Celyeste Power

CEO and President
Insurance Bureau of Canada
Kevin Abramson

Kevin Abramson

President
Cover Whale
Fred Karlinsky

Fred Karlinsky

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions Practice
Greenberg Traurig
Marcus Rohlfs

Marcus Rohlfs

Director of Scouting and Trends
State Farm
Jim Gillard

Jim Gillard

EVP and Chief Operating Officer
AM Best
Jennifer Kyung

Jennifer Kyung

Chief Underwriting Officer
USAA
Hanna Wu

Hanna Wu

Chief Executive Officer
Amplify Life Insurance
John Chu

John Chu

Chief Executive Officer
Bamboo Insurance
Fred Blumer

Fred Blumer

Chief Executive Officer
Porsche Auto Insurance
Tim Attia

Tim Attia

Chief Executive Officer
Slice Labs
Eyhab Aejaz

Eyhab Aejaz

Chief Executive Officer
Breach Insurance
Al Bagiro

Al Bagiro

Chief Executive Officer
Cogo Insurance
Jack Genet – inRev

Jack Genet – inRev

Founder & Chief Executive Officer
inRev
Sarah Grace

Sarah Grace

Director of Medical Intervention and Strategy
Travelers
Russell Page

Russell Page

Chief Information Officer
Hagerty
Nabil Rahman

Nabil Rahman

Chief Strategy Officer
Spot Insurance
Stephen Mitchley

Stephen Mitchley

Chief Strategy Officer
Vitality
Justin Gress

Justin Gress

Chief Operating Officer - Insurance
Vantage Group Holdings
Derek Lynch

Derek Lynch

Chief Underwriting Officer
reThought Flood
Yaron Ben-Zvi

Yaron Ben-Zvi

Chief Operating Officer
Oka – The Carbon Insurance Company
Amir Peivandi

Amir Peivandi

Chief Technology Officer
Saskatchewan Blue Cross
Paige Stiefel

Paige Stiefel

Head of USA Operations
Boxx Insurance Inc
David Verbeeten

David Verbeeten

Chief Commercial Officer
Nayms
Andrea Collins

Andrea Collins

Chief Marketing Officer
Cowbell
Todd Lehmann

Todd Lehmann

VP & Chief Actuary
Quincy Mutual
Pierre Braganza

Pierre Braganza

Chief Enterprise Architect
CNA Insurance
Greg Hamlin

Greg Hamlin

SVP Chief Claims Officer
Berkley Industrial Comp
Andrew Johnston

Andrew Johnston

Global Head of InsurTech
Gallagher Re
Bryan Falchuk

Bryan Falchuk

Best Selling Author and Podcast Host, The Future of Insurance
Insurance Innovators USA
Lisa Wardlaw

Lisa Wardlaw

President & Founder
360 Digital Immersion
Matteo Carbone

Matteo Carbone

Founder & Director
IoT Insurance Observatory
Theresa Blissing

Theresa Blissing

Best Selling Author and Podcast Host
InsurTech in Asia
Trenholm Palmer

Trenholm Palmer

Director of Digital Insurance
Volvo Financial Services
Rajeev Gupta

Rajeev Gupta

Co-founder and Chief Product Officer
Cowbell
Dr Christy Lane

Dr Christy Lane

Founder
Flora
Marta Magnuszewska

Marta Magnuszewska

Senior Director (VP) of Claims Analytics
Markel
Taffy Jo Mayers

Taffy Jo Mayers

Global Head of Commercial, Property and Casualty and Specialty propositions
WTW
John Broadrick

John Broadrick

Director Product Development P&C
Nationwide
Michael Sydor

Michael Sydor

Former Assistant Director Product Analysis
Liberty Mutual
Kathryn Rudolph

Kathryn Rudolph

Director Product Development
Southern Guaranty Insurance
Kemi Nelson

Kemi Nelson

VP Data Products and Strategy
Liberty Mutual
Dr Elisabeth Barth Thacker

Dr Elisabeth Barth Thacker

VP Head of Data and Analytics
American Modern
Daniel Campany

Daniel Campany

VP Innovation
The Hartford
Megan Duty

Megan Duty

SVP
Puritan Life
Parin Kothari

Parin Kothari

AVP, Digital Transformation
Manulife
Jay Patel

Jay Patel

AVP, Corporate Development and Strategic Finance
Fortitude Re
Wendi Bukowitz

Wendi Bukowitz

VP, Director of Strategic Innovation
The Cincinnati Insurance Companies
Prateek Sangal

Prateek Sangal

Head of Digital Strategy, North America P&C
AmTrust Financial Services
Keith Gillespie

Keith Gillespie

AVP Financial Systems and Data Integrity
American Modern
Trevor Smith

Trevor Smith

SVP of Sharing Economy and Mobility
Marsh
Paul Avilez

Paul Avilez

VP Data Architecture
CNA Insurance
Parimal Kumar

Parimal Kumar

VP, Head of Technology
QBE
Kimberly Vaughn

Kimberly Vaughn

VP Claims Experience and Culture
Amerisure Insurance
Horacio Herrera-Fajer

Horacio Herrera-Fajer

Head of Life Insurance Partnerships
Grail
Justin Jacobs

Justin Jacobs

SVP
IMA Financial Group
Pete Frey

Pete Frey

AVP, Telematics
Great American Insurance Group
Drew Doleski

Drew Doleski

Connected Home Product Strategy Director
Homesite Insurance
Lori Pon

Lori Pon

Insurance Thought Leader
Insurance Innovators USA
Gwen Olson

Gwen Olson

AVP Enterprise Claims Strategy
American Family
Maria Kokiasmenos

Maria Kokiasmenos

VP, Associate General Counsel
The Hartford
Julie Brown

Julie Brown

EVP Commercial Insurance
Mobilitas Insurance
Daniel Hermansson

Daniel Hermansson

AVP Corporate Strategy
Pacific Life Re
Lauren Sorkin

Lauren Sorkin

Executive Director
Resilient Cities Network
Chris Cargill

Chris Cargill

Head of Digital Distribution
Westfield
Josh Stirling

Josh Stirling

Founder
The Insurance Collaboration to Save Lives
Adam Fischer

Adam Fischer

EVP Product and Technology
Clearcover
Luna Liu

Luna Liu

Vice President of State Product Management
CSAA
Bipin Chadha

Bipin Chadha

VP of Data Science
CSAA
Nan Li

Nan Li

VP AI/ML Statistical Practices
Nationwide
Scott Aiello

Scott Aiello

VP Commercial Strategy
Simply Business
Dylan Whitehead

Dylan Whitehead

Director of Claims
Pumpkin Insurance
Cristiane Chiacchio

Cristiane Chiacchio

Head of Distribution Partnerships
Prudential
Santhosh Ladalla

Santhosh Ladalla

Director of Artificial Intelligence/Machine Learning
CNA Insurance
Mark McGhiey

Mark McGhiey

CSP, CFPS, AFIS, Sr. Associate Vice President
Nationwide
Lizzie Kolkowski

Lizzie Kolkowski

AVP Innovation
Canal Insurance
Akhil Aniff

Akhil Aniff

Director Of Business Development
Pattern Insurance
Jayanthi Balu

Jayanthi Balu

Associate Director, Digital Customer Communications
HTC Global Services
Kate Birtch

Kate Birtch

GM of Insurance
Forbes Advisor
Doug Roerden

Doug Roerden

Head of Experience Design
FM Global
Amir Abdullah

Amir Abdullah

Head of Product
Yulife
Patterson Webber

Patterson Webber

Director – Fraud Operations
Asurion
Betsy Stella

Betsy Stella

SVP VP Carrier Management & Operations
Insurify
Kelly Spurgeon

Kelly Spurgeon

SVP, Business Management
Cowbell
Alexander M. Choniski

Alexander M. Choniski

Head of Embedded Insurance
Gallagher Re
Rose Hall

Rose Hall

SVP, Head of Innovation, Americas
AXA XL
Dominique Roudaut

Dominique Roudaut

Partner, Innovation
MS&AD Ventures
Chad Sands

Chad Sands

IT Leader and Architect
State Farm
Joseph Guastella

Joseph Guastella

Partner
Viewpoint Ventures
Anthony Delaney

Anthony Delaney

EVP, Chief Insurance Officer
First Acceptance Insurance Company
Robert Cooney

Robert Cooney

Senior Managing Director
Aon
Felicia McElhaney

Felicia McElhaney

Head of Underwriting
Dayforward
Levi Stacey

Levi Stacey

Product Principal - Telematics
Nationwide
Amir Kabir

Amir Kabir

General Partner
AV8 Ventures
Rudi Pino – LUNA Insurance

Rudi Pino – LUNA Insurance

Co-Founder & CEO
LUNA Insurance
Ash Naik

Ash Naik

Head of Auto Insurance Products
AAIS
Alex Carvalho

Alex Carvalho

Investor
Distributed Ventures
Dave Mullen

Dave Mullen

VC
SVB Capital
Iris Devriese

Iris Devriese

AI Liability Lead
Munich Re
Craig Schedler

Craig Schedler

Managing Director
Northwestern Mutual Future Ventures
Aidan Madigan-Curtis

Aidan Madigan-Curtis

Partner
Eclipse Ventures
Kyra Peyton

Kyra Peyton

Innovation
CSAA
Milena Russo

Milena Russo

Innovation Manager
AXA XL
Daniel Savage

Daniel Savage

Strategic Consultant Claims
Mass Mutual
Ronnie Gammage

Ronnie Gammage

Senior Manager Claims Experience
Lemonade
Henry Kowal – Arity

Henry Kowal – Arity

Director of Product Management
Arity
Brian Knowles

Brian Knowles

US Insurance Lead
Attensi
Patrice Grant

Patrice Grant

Account Director
Attensi
Ryan Briggs

Ryan Briggs

Senior Director of Insurance Telematics
Azuga
Heather Wilson

Heather Wilson

Chief Executive Officer
Clara Analytics
Allison Albrecht

Allison Albrecht

Director Sales
Clearspeed
Aaron Wright

Aaron Wright

Director, Strategy
Earnix
Robert Anderson

Robert Anderson

Principal Architect
Endava
Mark Belak

Mark Belak

Account Director
Genesys
James Berrocal Sizemore

James Berrocal Sizemore

Chief Insurance Strategist
Informatica
Chuck Gomez

Chuck Gomez

General Manager, North America
InsureMO
Raymond Carlson

Raymond Carlson

Sr. Partner, US Insurance Advisory Head
Kyndryl
Larry Baeder

Larry Baeder

Data Scientist
Milliman
Chris Sawyer

Chris Sawyer

President & CEO
Next Level Solutions
Jyoti Bontemps

Jyoti Bontemps

Director - Core Insurance Transformation
PwC
Tim Lenahan

Tim Lenahan

Executive Strategist
Sapiens
John Norrie

John Norrie

Data Scientist Lead
Shift Technology
Eileen Potter

Eileen Potter

VP of Insurance Marketing
Smart Communications
Dan Woods

Dan Woods

Founder and CEO
Socotra
Juliette Foster

Juliette Foster

Owner
Magnus Communications
Misha Bleymaier-Farrish

Misha Bleymaier-Farrish

Founder
GSD Factor
Varada Bhat

Varada Bhat

Senior Correspondent, P&C Specialist
Financial Times
Jason Gross

Jason Gross

Vice President
ManchesterStory
Keith Raymond

Keith Raymond

Principal Analyst
Celent
Warren Hersch

Warren Hersch

Associate Editor
Life Annuity Specialist
James Benham

James Benham

Host
The InsurTech Geek Podcast

“Great content, speakers and awesome opportunity to network and collaborate.”

AVP, Enterprise Data & Analytics, Hanover Insurance

Discuss the most critical issues facing the industry today

Take a look at the hot topics at this year’s insurance event.

Next-gen AI

Separate fact from fiction as thought leaders unpack the true transformative potential of GenAI, the power of real-time analytics and the future of regulation.

The future of auto insurance

Navigate the mobility revolution with Volvo, Porsche and Boundless Rider as they unveil cutting-edge insights on the futures of telematics, EV innovation and micro-mobility

Insurance in a connected age

Join leaders from Travelers, AXA XL and Yulife to harness the power of IoT, value-added services and gamification to lock in loyalty and influence customer behavior.

Underwriting in uncertain times

Stay ahead of emerging threats, build climate resilience and unlock the power of algorithmic underwriting with USAA, WTW and Zurich.

The CIO Forum

Step into the CIO Forum as Tokio Marine, State Farm and CNA address cyber security, spaghetti architecture and the road to digital maturity.

Web3 and the metaverse continuum

Move beyond the hype and discover the power of spatial computing, the future of virtual reality and the implications of Web3 technologies for insurance.


Who attends

Join 100+ of the most innovative carriers at the USA’s premiere insurance event.

“Truly one of the most thought-provoking and inspiring insurance events! Great content, great speakers, great connections!””

SVP, Head of Innovation, America AXA XL

2024 conference agenda

08.50 - 09.00

Opening remarks

Carter Lawrence picture

Carter Lawrence

Commissioner - Commerce & Insurance
Tennessee Government
09.00 - 09.15
Keynote address

Innovating for the future: strategies for success

Rich Suter picture

Rich Suter

Group President
Great American Insurance Group
09.15 - 09.30
Keynote address

Igniting innovation: shaping the future of commercial auto with the flame of AI

Kevin Abramson  picture

Kevin Abramson

President
Cover Whale
09.30 - 09.45
Keynote address

Does regulation help or hinder innovation? US and Canadian markets – a comparative approach

Celyeste Power picture

Celyeste Power

CEO and President
Insurance Bureau of Canada
09.45 - 10.00

Advisory session

Mark Belak picture

Mark Belak

Account Director
Genesys
10.00 - 10.15
Keynote address

Prospects for the insurance industry | The view from a rating agency: AM Best

Jim Gillard picture

Jim Gillard

EVP and Chief Operating Officer
AM Best
10.15 - 10.50
Leaders' Forum

Strategic priorities for 2024 and beyond

  • A changing risk landscape: where do the opportunities and challenges lie? 
  • Facing disruption head on: what strategies will be key to succeeding in the age of innovation? 
  • Delivering for the customer: how will the industry need to continue to evolve? 
  • Building a workforce fit for the future 
  • Navigating economic uncertainty: what are the key success factors?   
  • The insurtech promise: a realistic reevaluation 
Donald Lacey picture

Donald Lacey

Chief Investment Officer, Ping An Voyager Partners
Ping An Global Voyager
Kimberly Vaughn  picture

Kimberly Vaughn

VP Claims Experience and Culture
Amerisure Insurance
Marcus Rohlfs picture

Marcus Rohlfs

Director of Scouting and Trends
State Farm
Kevin Abramson  picture

Kevin Abramson

President
Cover Whale
Allison Albrecht picture

Allison Albrecht

Director Sales
Clearspeed
11.30 - 11.35

Opening remarks

11.35 - 11.50
Keynote address

Entering the next era of digital transformation: creating strategies for success

Parin Kothari picture

Parin Kothari

AVP, Digital Transformation
Manulife
11.50 - 12.05

Advisory session

Eileen Potter picture

Eileen Potter

VP of Insurance Marketing
Smart Communications
12.05 - 12.30
Fireside chat

Advancements in AI: a new dawn for operations?

  • How can insurers leverage AI to gain a competitive edge?  
  • AI-powered automation: where is the investment worth the reward?  
  • From Machine Learning to AI: taking operational efficiency to the next level 
  • What is the potential of generative AI? In what timeframe?  
  • Feeding the machine: how can insurers create the data infrastructure AI requires?  
  • How is AI adoption reshaping demand for IT skills and talent?  
  • The future of the AI-powered organization: Combining AI, IoT and blockchain
Megan Duty picture

Megan Duty

SVP
Puritan Life
Andrew Johnston picture

Andrew Johnston

Global Head of InsurTech
Gallagher Re
Raymond Carlson picture

Raymond Carlson

Sr. Partner, US Insurance Advisory Head
Kyndryl
12.30 - 12.45
Keynote address

A data transformation journey: lessons from Pacific Life

Daniel Hermansson picture

Daniel Hermansson

AVP Corporate Strategy
Pacific Life Re
12.45 - 13.15
Panel discussion

Optimising operations in the digital age

  • What are the principal areas in which digital technologies can streamline processes?  
  • From claims processing to compliance: unlocking the value of RPA  
  • Transformation in the face of rising costs: what is the potential for plug & play and ‘as-a-service’ models?  
  • Flexible and resilient: responding to the call for agile operating models  
  • Keeping pace with BigTech and disruptors: how can insurers overcome legacy constraints?  
  • Digital twins, data modelling, drones: what efficiencies could emerging technologies bring?  
  • Ensuring ROI: how can insurers maximise value from investment?
Bradley Purnhagen picture

Bradley Purnhagen

Head of Breakthrough Innovation
The Cincinnati Insurance Companies
Alex Carvalho picture

Alex Carvalho

Investor
Distributed Ventures
Chris Sawyer picture

Chris Sawyer

President & CEO
Next Level Solutions
11.30 - 11.35

Opening remarks

11.35 - 11.55
Keynote address

Revolutionising product and pricing: the role of connected data

Yaron Ben-Zvi picture

Yaron Ben-Zvi

Chief Operating Officer
Oka – The Carbon Insurance Company
11.50 - 12.10
Fireside chat

Unleashing the power of IoT and telematics in pricing

  • Telematics and the move to behaviour-based pricing: understanding the need for explainability  
  • How can insurers reconcile greater pricing sophistication with transparency?  
  • Will explainability in UBI become a competitive differentiator? Or could too much transparency in pricing give away competitive edge?  
  • How likely are regulators to require XAI as AI advances? 
  • Towards responsible AI in pricing: what steps need to be taken?
John Broadrick picture

John Broadrick

Director Product Development P&C
Nationwide
Michael Sydor picture

Michael Sydor

Former Assistant Director Product Analysis
Liberty Mutual
Larry Baeder picture

Larry Baeder

Data Scientist
Milliman
12.10 - 12.35
Panel discussion

Insurance reimagined: how is technology supporting the move to wellbeing?

  • From mitigation to prevention: how can insurers make a real difference to customers wellbeing?
  • How can insurers take advantage of real-time data to step up from tracking to influencing behaviour?
  • What are the technology capabilities necessary to deliver personalised wellbeing and risk prevention solutions at scale?
  • What role will insurers play in the wellness ecosystem?
  • Wellbeing-as-a-service: in what timeline will this become the core product?
Amir Abdullah picture

Amir Abdullah

Head of Product
Yulife
Stephen Mitchley picture

Stephen Mitchley

Chief Strategy Officer
Vitality
Horacio Herrera-Fajer  picture

Horacio Herrera-Fajer

Head of Life Insurance Partnerships
Grail
Dr Christy Lane picture

Dr Christy Lane

Founder
Flora
12.50 - 13.15
Fireside chat

Pricing 2.0: the next generation of pricing

  • From subscription models to pay-as-you-go: where will customer behaviours take us next? 
  • The rise of value-added services: is price still central to customer retention? 
  • Pricing in an inflationary world: how do pricing models need to adapt? 
  • Softening rates, hard markets: how might pricing agility allow insurers to navigate economic uncertainty? 
  • Maintaining a robust risk pool: how can insurers leverage personalised pricing while protecting the underinsured? 
  • Meeting the challenge of dynamic pricing: what must insurers do to prepare?
Todd Lehmann picture

Todd Lehmann

VP & Chief Actuary
Quincy Mutual
Anthony Delaney picture

Anthony Delaney

EVP, Chief Insurance Officer
First Acceptance Insurance Company
 picture

Director of Product Management
Arity
11.30 - 11.35

Opening remarks

11.35 - 12.00
Fireside chat

The next CX evolution

Grace Hanson picture

Grace Hanson

Chief Claims Officer
Hippo
Parimal Kumar  picture

Parimal Kumar

VP, Head of Technology
QBE
Heather Wilson picture

Heather Wilson

Chief Executive Officer
Clara Analytics
12.00 - 12.15

Advisory session

12.15 - 12.30
Case study

The empathetic resolution model: building a human-centric approach to claims

Greg Hamlin  picture

Greg Hamlin

SVP Chief Claims Officer
Berkley Industrial Comp
12.45 - 13.15
Panel discussion

Towards touchless claims: the next step in claims automation

  • What lessons can be learnt from existing examples of STP? 
  • Augmenting analytics to automate complex claims: what are the keys to success? 
  • Assessing the power of new data points: from IoT to satellite tech 
  • What is the role of the claims handler in an automated world?  
  • Challenging assumptions: is the human always more supportive than the digital? 
  • Assessing the power of generative AI: a step-change in AI-powered claims?
Lori Pon picture

Lori Pon

Insurance Thought Leader
Insurance Innovators USA
Gwen Olson picture

Gwen Olson

AVP Enterprise Claims Strategy
American Family
Daniel Savage  picture

Daniel Savage

Strategic Consultant Claims
Mass Mutual
11.30 - 11.35

Opening remarks

11.35 - 11.50
Keynote address

Unveiling the Power of Diversity, Inclusion, and Innovation in Insurance Leadership

11.50 - 12.10
Advisory

Your people, your future: why generative AI is the ultimate talent investment

Brian Knowles picture

Brian Knowles

US Insurance Lead
Attensi
Patrice Grant picture

Patrice Grant

Account Director
Attensi
12.10 - 12.25
Presentation 

Reimagining pet insurance: building a wellness ecosystem

Dylan Whitehead  picture

Dylan Whitehead

Director of Claims
Pumpkin Insurance
12.25 - 12.40
Case study

Meeting the demand of insurance

Nabil Rahman picture

Nabil Rahman

Chief Strategy Officer
Spot Insurance
12.40 - 12.55
Case study

Don’t forget to ask “why”: Unveiling the purpose-driven path in insurance

Tim Attia picture

Tim Attia

Chief Executive Officer
Slice Labs
12.55 - 13.10
Presentation 

Innovating products for Climate Resilience

Kyra Peyton picture

Kyra Peyton

Innovation
CSAA
14.30 - 14.35

Opening remarks

14.35 - 14.50
Keynote address

Unlocking the power of predict and prevent in flood insurance

Derek Lynch picture

Derek Lynch

Chief Underwriting Officer
reThought Flood
14.50 - 15.15
Fireside chat

Optimising IoT: defining a data strategy

  • Coping with scale and storage: how will data management strategies need to adapt to leverage IoT effectively?  
  • IoT analytics: what is the key to converting raw data into actionable insights? 
  • Prescriptive analytics: how can insurers optimise real-time analytics at scale? 
  • Beyond latency issues, cyber risk and transport costs: the power of edge computing  
  • How will edge AI allow insurers to optimise existing IoT networks?  
  • Towards real-time decentralised risk prevention: unlocking the potential of IoT
Levi Stacey picture

Levi Stacey

Product Principal - Telematics
Nationwide
Bipin Chadha  picture

Bipin Chadha

VP of Data Science
CSAA
15.15 - 15.30
Presentation 

Value-added services for risk prevention

Wendi Bukowitz picture

Wendi Bukowitz

VP, Director of Strategic Innovation
The Cincinnati Insurance Companies
15.30 - 16.00
Panel discussion

Predict and prevent in action: how can risk genuinely be reduced?

  • Moving from Sudheecarrier to risk mitigator: what are the key success criteria?  
  • Overcoming privacy concerns to increase uptake: what might be the catalyst for customers to share their data more freely?  
  • Driving behavioural change: which approaches have been most successful to date?  
  • Incentivising behavioural change through dynamic pricing: when is and isn’t this viable?  
  • Gamification: what makes it effective across different demographics?  
  • Connecting customers with a wider risk prevention ecosystem: what is required?  
  • From home to commercial: where will opportunities for driving proactive risk mitigation emerge moving forward?
Daniel Campany picture

Daniel Campany

VP Innovation
The Hartford
Milena Russo picture

Milena Russo

Innovation Manager
AXA XL
Drew Doleski picture

Drew Doleski

Connected Home Product Strategy Director
Homesite Insurance
14.30 - 14.35

Opening remarks

14.35 - 14.50
Keynote address

Asia rising: understanding a sea-change in digital distribution

Theresa Blissing picture

Theresa Blissing

Best Selling Author and Podcast Host
InsurTech in Asia
14.50 - 15.15
Fireside chat

Enhancing the broker-insurer relationship

  • Winning broker buy-in: what is the formula for creating enduring partnerships? 
  • What steps need to be taken to facilitate broker-insurer collaboration?   
  • How is consolidation within the broker market impacting expectations of carriers?   
  • Towards quick and responsive communication: what tools are needed? 
  • From seamless APIs to data prefill: noone left behind in the drive to digital
Chris Cargill picture

Chris Cargill

Head of Digital Distribution
Westfield
Julie Brown picture

Julie Brown

EVP Commercial Insurance
Mobilitas Insurance
Trevor Smith picture

Trevor Smith

SVP of Sharing Economy and Mobility
Marsh
15.15 - 15.30
Presentation 

Augmented and mixed reality: the next frontier for contextual marketing

Justin Jacobs picture

Justin Jacobs

SVP
IMA Financial Group
15.30 - 16.00
Panel discussion

From aggregators to embedded finance to D2C: where next for the channel revolution?

  • Planning a channel strategy: where will customer behaviours go next?  
  • An embedded finance boom? Assessing the global trends  
  • Will the USA ever see the equivalent of Asian superapps? 
  • The rise of insurtech aggregators: are they here to stay?  
  • Going D2C with complex products: what are the hurdles and how can they be overcome?  
  • Creating a frictionless journey across multiple channels: how are new technologies making integrated channels a reality?
Brandon Wienkes picture

Brandon Wienkes

Customer Digital Technology Director
American Family
Cristiane Chiacchio picture

Cristiane Chiacchio

Head of Distribution Partnerships
Prudential
Kate Birtch picture

Kate Birtch

GM of Insurance
Forbes Advisor
14.30 - 14.35

Opening remarks

14.35 - 14.50
Keynote address

Generative AI: friend or foe of insurance fraud?

Santhosh Ladalla picture

Santhosh Ladalla

Director of Artificial Intelligence/Machine Learning
CNA Insurance
14.50 - 15.15
Fireside chat

Leveraging next-gen data sources in counter-fraud

  • Where are the opportunities to source more, and better quality, data?
  • Combatting deepfakes: how must biometrics and image forensics be leveraged?
  • Holistic customer understanding: assessing the power of behaviometrics in counter fraud
  • Addressing the legal and ethical minefields: where do the boundaries lie?
Patterson Webber picture

Patterson Webber

Director – Fraud Operations
Asurion
Marta Magnuszewska picture

Marta Magnuszewska

Senior Director (VP) of Claims Analytics
Markel
15.30 - 16.00
Panel discussion

Balancing counter-fraud with seamless CX

Jay Patel  picture

Jay Patel

AVP, Corporate Development and Strategic Finance
Fortitude Re
John Norrie picture

John Norrie

Data Scientist Lead
Shift Technology
Ronnie Gammage picture

Ronnie Gammage

Senior Manager Claims Experience
Lemonade
14.30 - 14.35

Opening remarks

14.35 - 14.50
Keynote address

Better claims outcomes in workers comp: overcoming the road-blocks to recovery

Sarah Grace  picture

Sarah Grace

Director of Medical Intervention and Strategy
Travelers
14.50 - 15.05
Keynote address

Approaching Innovation with an Investment Lens

Doug Roerden  picture

Doug Roerden

Head of Experience Design
FM Global
15.05 - 15.20
Case study

Insurance sucks – but it doesn’t have to: revolutionising the buying experience

 picture

Co-Founder & CEO
LUNA Insurance
15.20 - 15.35
Case study

Redefining digital distribution: the future of agent interactions

Betsy Stella picture

Betsy Stella

SVP VP Carrier Management & Operations
Insurify
15.35 - 16.05
Panel discussion

The future of insurtech

  • The Insurtech Winter: how long will it last and just how frosty could it get?
  • Understanding changing investment appetite: which products and models are likely to thrive?
  • From embedded finance to DeFi: where can insurtech lead the way?
  • Unicorn versus camel: how have the routes to profitability shifted?
  • To what extent will we see incumbent insurers taking equity in insurtechs?
  • Reflecting on insurer-startup partnerships: what are the success stories and where does progress still need to be made?
  • Exploring alternative sources and structures of funding: what are the options?
Amir Kabir  picture

Amir Kabir

General Partner
AV8 Ventures
Aidan Madigan-Curtis picture

Aidan Madigan-Curtis

Partner
Eclipse Ventures
Craig Schedler  picture

Craig Schedler

Managing Director
Northwestern Mutual Future Ventures
Joseph Guastella picture

Joseph Guastella

Partner
Viewpoint Ventures
16.30 - 16.45
Keynote address

Generative AI: fad or future?

Iris Devriese picture

Iris Devriese

AI Liability Lead
Munich Re
16.45 - 17.00
Presentation 

Is digitalization delivering meaningful innovation to the insurance industry?

James Berrocal Sizemore picture

James Berrocal Sizemore

Chief Insurance Strategist
Informatica
17.00 - 17.30
Fireside chat

Customer engagement in the age of AI

  • How has public access to generative AI changed public opinion around AI-powered interactions?
  • What will advances in AI mean for the future of hyperpersonalisation in marketing and content creation?
  • How can Multimodal AI’s ability to analyze across sound, image and text together transform customer interactions?
  • How can AI interactions be made seamless across multiple channels?
  • Unlocking the power of personalization, upselling and tailored recommendations
Lizzie Kolkowski picture

Lizzie Kolkowski

AVP Innovation
Canal Insurance
John Chu picture

John Chu

Chief Executive Officer
Bamboo Insurance
Andrea Collins picture

Andrea Collins

Chief Marketing Officer
Cowbell
Robert Anderson picture

Robert Anderson

Principal Architect
Endava
17.45 - 18.00
Interview

Towards responsible AI

  • What will AI capabilities and deployment look like in 2030?
  • Identifying the true risks of a booming technology
  • What is the true intent and direction of AI regulation?
  • What safeguards must be in place to confidently and securely deploy AI including generative AI?
  • AI innovation vs AI risk management: where should the balance lie?
Maria Kokiasmenos  picture

Maria Kokiasmenos

VP, Associate General Counsel
The Hartford
16.30 - 16.50
Keynote address

Connected, embedded, subscribed: navigating the mobility revolution

Bryan Falchuk  picture

Bryan Falchuk

Best Selling Author and Podcast Host, The Future of Insurance
Insurance Innovators USA
17.05 - 17.25
Keynote address

The truth behind telematics: separating fact from fiction in both personal and commercial auto

Matteo Carbone picture

Matteo Carbone

Founder & Director
IoT Insurance Observatory
17.25 - 18.00
Panel discussion

Navigating the future of insurance in a new mobility ecosystem

  • From UBI to mobility-as-a-service: keeping pace with post-COVID patterns in mobility
  • Vision Zero: V2X, telematics and the impact on road safety
  • The rise of autonomous vehicles: navigating the risks and grasping the opportunities
  • What are the implications of OEM data ownership?
  • How can insurers position themselves to come out ahead in the OEM partner race?
  • Inside the Inflation Reduction Act: analysing the impact on the mobility ecosystem
  • Electric, hydrogen powered or something else: the future of motor power
Trenholm Palmer picture

Trenholm Palmer

Director of Digital Insurance
Volvo Financial Services
Fred Blumer picture

Fred Blumer

Chief Executive Officer
Porsche Auto Insurance
Al Bagiro picture

Al Bagiro

Chief Executive Officer
Cogo Insurance
09.00 - 09.05

Opening remarks

09.05 - 09.20
Keynote address

Fred Karlinsky picture

Fred Karlinsky

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions Practice
Greenberg Traurig
09.20 - 09.35
Keynote address

AI Unleashed, Cyber Threats Looming: Strategies to Tackle Emerging Risks

09.35 - 09.50
Keynote address

Insurance in the age of the smart city

Lauren Sorkin picture

Lauren Sorkin

Executive Director
Resilient Cities Network
09.50 - 10.05
Advisory

Increasing climate resilience through the use of parametric insurance

Jyoti Bontemps picture

Jyoti Bontemps

Director - Core Insurance Transformation
PwC
10.05 - 10.40
Leaders' Forum

Connected insurance: grasping a win-win opportunity

  • Reduced risks, narrowing protection gaps: where will connected insurance bring the greatest benefits?
  • Towards ubiquitous connectivity: what will be the impact of 6G and in what timeframe?
  • How can insurers leverage more frequent touchpoints to collect ever deeper customer data?
  • Will incoming data regulation help or hinder the interconnectivity revolution?
  • The generative AI risk advisor: what are the possibilities in customer engagement and data collection?
  • Capitalising on customer insights: what new avenues for monetization will become available?
  • Lower risk, lower premiums: how will business models need to adapt to ensure long-term profitability?
  • In what timeframe, if ever, will predict and prevent become the core product?
Rose Hall picture

Rose Hall

SVP, Head of Innovation, Americas
AXA XL
Pete Frey picture

Pete Frey

AVP, Telematics
Great American Insurance Group
Dan Woods picture

Dan Woods

Founder and CEO
Socotra
11.20 - 11.35
Keynote address

The rapid growth of open insurance adoption

11.35 - 12.00
Fireside chat

Charting the future of embedded insurance

  • OEMs as a driver of embedded auto insurance: what are the implications for insurers?
  • Looking beyond travel and auto: which lines hold the most promise for embedded?
  • From tech to CX: what are potential partners demanding from insurers?
  • Embedding complex products: where are the issues and how can they be overcome?
  • The power of partner data: embedding personalised and relevant products
  • Embedded competition: could embedded aggregators be the future?
Alexander M. Choniski picture

Alexander M. Choniski

Head of Embedded Insurance
Gallagher Re
Akhil Aniff picture

Akhil Aniff

Director Of Business Development
Pattern Insurance
Adam Fischer picture

Adam Fischer

EVP Product and Technology
Clearcover
12.00 - 12.20
Presentation 

Improving CX and generating new revenue streams with embedded insurance: perspectives from a Mobility OEM, Volvo Group

Chuck Gomez picture

Chuck Gomez

General Manager, North America
InsureMO
Trenholm Palmer picture

Trenholm Palmer

Director of Digital Insurance
Volvo Financial Services
12.20 - 12.55
Panel discussion

Maximizing the potential of digital

  • Insurance in an open world: grasping the opportunity
  • Are open APIs the key to collaboration?
  • How must tech stacks evolve to engage with digital ecosystems?
  • Towards standardised APIs: how much progress has been made?
  • What lessons can be drawn from Open Banking?
  • Open insurance: what is the ultimate goal and how can the industry attain it?
Prateek Sangal picture

Prateek Sangal

Head of Digital Strategy, North America P&C
AmTrust Financial Services
Arthur Borden picture

Arthur Borden

Head of Digital Business Systems & Architecture
Everest Insurance
Amir Peivandi picture

Amir Peivandi

Chief Technology Officer
Saskatchewan Blue Cross
11.20 - 11.35
Keynote address

Insurance in a volatile world: climate change and the necessity of protection

Jennifer Kyung picture

Jennifer Kyung

Chief Underwriting Officer
USAA
11.35 - 12.00
Fireside chat

Innovation in a new world

  • Cyber, climate, space: where are opportunities emerging for product innovation?
  • From microinsurance to on-demand offerings: how are models evolving to meet underserved markets?
  • Beyond UBI and parametric models: how is connected data fuelling a new wave of product innovation?
  • Cyber, NatCat, pandemic: what is the potential of parametric in addressing underserved risks?
  • Rethinking approaches to new risks: how are advanced analytics, predictive modelling and real-time data changing the game?
  • Preparing for the unknown: how can products remain resilient in the face of emerging risks?
Kathryn Rudolph  picture

Kathryn Rudolph

Director Product Development
Southern Guaranty Insurance
12.20 - 12.55
Panel discussion

The future of underwriting

  • How can underwriters build resilience in the face of inflation and rising costs?
  • How will ML and AI enable greater accuracy and efficiency in the underwriting process?
  • Where are algorithmic approaches useful and where does underwriting still require the human touch?
  • What challenges stand in the way of exploiting automation? How can these be overcome?
  • Bionic underwriting: what are the barriers to effective human-machine collaboration?
  • Cyber, crypto, climate: how can data analytics be optimised to navigate an uncertain risk landscape?
  • What new data sources should be considered to tackle emerging risks?
  • How will underwriting transformation deliver a competitive advantage and market differentiation?
Paige Stiefel picture

Paige Stiefel

Head of USA Operations
Boxx Insurance Inc