Advisory Board

Anna Fleming is the Interim Chief Executive Officer and Chief Operating Officer for AXA’s Retail business where she is responsible for Customer sales and service, Claims, IT and change.  Prior to joining AXA in May 2022, Anna was Chief Operating Officer at the Motor Insurers’ Bureau where she led the team who built the OIC portal for the MOJ.  Anna also spent 13 years at Zurich in a variety of senior claims roles, including Programme Director for Zurich’s Guidewire transformation and Chief Claims Officer.  Anna is a non-practising solicitor.

Richard Pash joined Zurich in July 2016 as Director of UK Life Marketing. He became UK Marketing Director in 2017 and UK Chief Customer Officer in 2020.  Richard leads the UK Customer Office, delivering Brand Marketing, Digital Marketing, Customer Insight and Experience, Customer Communication, and Events.

Bob James is Chief Operations Officer at Lloyd’s focused on aligning the Market Transformation Digitalisation (Blueprint Two programme) with the Operations functions at Lloyd’s.

With a broad sector background, Bob is a senior operating executive with a successful track record in business (P&L) management, marketing, operations, investment banking, offshore sourcing, technology development, data and analytics, InsurTech investments, and business transformation. He has held C-Suite roles with leading U.S. and International insurers in operations, underwriting, sales, sales management, marketing, technology, P&L management, offshore sourcing and business transformation. Bob is involved in the Insurtech ecosystem with experience in business plan development, capital raising, and connecting start-ups to the insurance industry.

Bob is a member of the ACORD Board, the PPL (Placing Platform Limited Board), the London Market Joint Venture Board and also sits on the Board of Institutes (a U.S. Based Insurance Educational Association).

Tarun is Managing Director & Head Group Delivery Services at Swiss Re accountable for execution of new growth opportunities and innovative business models by leveraging digital technology. He is also Chairman of Swiss Re Solutions AG (Ltd), the Zurich registered legal entity set up to market non-risk transfer solutions from across the different businesses. Prior to joining Swiss Re, he held senior technology leadership roles at M&G Prudential and BP plc driving the digital transformation agenda. Tarun is also active in the fintech ecosystem. He has been Non-executive director and Board member for Mishipay – a retail payment start-up and was part of the Executive board of advisors for Puppet – a leading devops startup. He is currently an advisory board member for CIONET UK and a member of CIONET Innovation Council.  

Danilo is the Group Head of Innovation at Generali, where he is responsible for the Unit in charge of driving and scaling innovation throughout the Group. He is the Managing Director of Generali’s global Innovation Fund, that aims to finance, promote and support the group’s most promising innovation projects across the globe, living the mission of “Innovation everywhere, for everyone”.

Dan Bendavid is the Global Lead Innovation at AXA XL since May 2023. He leads a team of Innovation Leads and Analysts who work on various innovation projects and foster an innovation culture with internal and external partners. Dan used to work at AXA Next where he managed several P&C Business Innovation projects using automation, data enrichment, unstructured data processing and predictive modeling.

Natalia Dorfman is the Co-Founder & CEO of Kita, the carbon insurance specialist. Kita’s purpose is accelerating investment in high quality carbon sequestration projects with insurance products that reduce transaction risk and safeguard the performance of carbon credit investments.

Beat Stalder is the Chief Underwriting Officer Non-Life of Helvetia Insurance Company. His responsibility is to insure the underwriting quality within the group and to further improve risk selection and pricing capabilities.

Michael is the Head of Underwriting Strategy for RSA’s UK & International business. He is RSA’s foremost market analyst, with his team owning macroeconomic forecasting, market performance analysis, emerging risks, underwriting appetite oversight and strategic opportunity identification. Michael has several years’ experience in leading both technical portfolio and strategy teams across APAC and European insurance markets, affording him a unique perspective on a variety of markets. Professionally, he has been recognised with industry scholarships for his thought-leading contribution to the industry and is a passionate believer in developing the next generation of insurance talent. 

Channeling his passion for harnessing technology to ‘fix insurance for good’, James Russell will define the critical success factors for unlocking the potential of collaboration and innovation in fraud and claims. As the Head of Claims Transformation for Esure, James’ insights will be unmissable to those with an interest in using risk management as a tool to champion sustainability goals.

Jeremy has worked in insurance for over 25 years – holding various roles across underwriting, sales, innovation and claims. Starting as an underwriter at Commercial Union, Jeremy progressed through a variety of underwriting and account management roles before taking over running the Aviva sales and underwriting team in Maidstone in 2003.

Accomplished Insurance Industry Chair, Senior Executive & Non-Executive Director.

Chair of the Fire Protection Association, Non Executive Director of Freedom Services Group, Chair of Action 365 Ltd (part of Freedom Services Group), Non Exec Director Qlaims Ltd. He was formerly Managing Director of Claims, Underwriting, & Technical Services for AXA Insurance UK and continues to support them on a Consultancy basis.

David was a founding member of the joint CII / CILA Faculty of Claims, was Chair of the CII Underwriting Faculty for almost a decade, and was Vice President of the CII Nationally. He holds Non-Exec Director roles at Qlaims and Freedom Services Group and is Chair of Action 365. He was until recently Chair of RISCAuthority, and before stepping up to be Chair of the Fire Protection Association (FPA).