Key themes for 2025
_________
CLAIMS
Â
Managing supply chain pressure
Hear from industry experts on optimising claims supply chain operations, mitigating cost and increasing resilience throughout the chain.
FRAUD
Â
Staying abreast of developing fraud threats
From synthetic identity fraud to false tinnitus claims, discover how fraud is evolving across lines and regions.
Â
Advances in AI
See new AI claims tools in practice as leading innovators, including Flock Cover and Aviva, showcase their technology and discuss its implementation.
Â
New possibilities in data
Learn how to navigate a changing data landscape, as counter-fraud leaders discuss the opportunities and challenges in data and explore the importance of collaboration in the fight against fraud.
Â
Serving the modern customer
As customers demand more from their claims teams, hear from claims leaders and the FCA on how to deliver compliant, compassionate CX.Â
Â
Catching the fraudster of 2025
Hear from law enforcement, financial crime experts and key departmental leaders, offering insights on tackling the increasingly anonymous, tech-savvy modern fraudster.