Key themes for 2025
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CLAIMS
Managing supply chain pressure
Hear from industry experts on optimising claims supply chain operations, mitigating cost and increasing resilience throughout the chain.
FRAUD
Staying abreast of developing fraud threats
From synthetic identity fraud to false tinnitus claims, discover how fraud is evolving across lines and regions.
Advances in AI
See new AI claims tools in practice as leading innovators, including Flock Cover and Aviva, showcase their technology and discuss its implementation.
New possibilities in data
Learn how to navigate a changing data landscape, as counter-fraud leaders discuss the opportunities and challenges in data and explore the importance of collaboration in the fight against fraud.
Serving the modern customer
As customers demand more from their claims teams, hear from claims leaders and the FCA on how to deliver compliant, compassionate CX.
Catching the fraudster of 2025
Hear from law enforcement, financial crime experts and key departmental leaders, offering insights on tackling the increasingly anonymous, tech-savvy modern fraudster.