25 February 2025 | Convene 155 Bishopsgate, London
Europe's leading fraud
and claims event
Collaboration and innovation unleashed
Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.
Network with Directors/Heads of:
- Claims
- Fraud / Investigation
- Operations
- Digital / Transformation
- Data / Analytics
- Underwriting
- Policy
- Customer Experience
Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.
Network with Directors/Heads of:
- Claims
- Counter-fraud
- Data/Analytics
- Digital
- Operations
- Customer Experience
- Financial Crime
- Information
- Strategy
- SIU
- Technology
- Innovation
- Underwriting
- Architecture
- AI
- Risk
2025 Conference Speakers
Take inspiration from our supercharged speaker line-up from this year's fraud and claims event.
Key themes for 2025
_________
CLAIMS
Managing supply chain pressure
Hear from industry experts on optimising claims supply chain operations, mitigating cost and increasing resilience throughout the chain.
FRAUD
Staying abreast of developing fraud threats
From synthetic identity fraud to false tinnitus claims, discover how fraud is evolving across lines and regions.
Advances in AI
See new AI claims tools in practice as leading innovators, including Flock Cover and Aviva, showcase their technology and discuss its implementation.
New possibilities in data
Learn how to navigate a changing data landscape, as counter-fraud leaders discuss the opportunities and challenges in data and explore the importance of collaboration in the fight against fraud.
Serving the modern customer
As customers demand more from their claims teams, hear from claims leaders and the FCA on how to deliver compliant, compassionate CX.
Catching the fraudster of 2025
Hear from law enforcement, financial crime experts and key departmental leaders, offering insights on tackling the increasingly anonymous, tech-savvy modern fraudster.
Who attends Insurance Innovators:
Fraud & Claims
Join the industry’s top companies at Europe’s premier fraud and claims event.
Agenda at a glance
Navigating a changing landscape
Hear key strategic insights from chief claims officers and global heads of fraud.
CLAIMS STAGE
AI in action
Discover the transformative potential of AI for your claims department
FRAUD STAGE
Staying one step ahead of the modern fraudster
Gain the expertise to thwart the digitally-adept fraudster of today
CLAIMS STAGE
Catering for the future customer
Better understand the customer of 2025 through insights from claims leaders
FRAUD STAGE
Counter-fraud in the digital era
Learn of crucial counter-fraud developments in the face of emerging threats
CLAIMS STAGE
Strengthening the supply chain in turbulent times
Learn how to establish supply chain resilience in a volatile world
FRAUD STAGE
The changing data landscape: from regulation to collaboration
Understand the power of effective, collaborative data usage in the fight against fraud
Drinks reception
Conference tickets
The more you buy, the more you save
Group of 3+
Insurer & Reinsurer
Save 15% on tickets when you book a group of 3+
Group of 5+
Insurer & Reinsurer
Save 25% on tickets when you book a group of 5+
Group of 3+
Standard
Save 10% on tickets when you book a group of 3+
Tickets include: ✓ A jam-packed day of content ✓ Access to the virtual networking app ✓ Catering, including lunch and refreshments ✓ Drinks reception
Insurer*
£599.00 +Tax
Tickets include:
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
Non-insurer
£999.00 +Tax
Tickets include:
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
Partner with us
Thought leadership
From delivering a keynote presentation, or participating in a panel discussion or fireside chat alongside industry leaders, we have packages that will illustrate your expertise to participants and help position you as a market leader.
Brand awareness
Ensure the prominence of your brand with senior leaders in the insurance world with branding opportunities across our venue, our social channels, and our matchmaking app.
Lead generation
Form lasting connections with experts and leaders from key industry players through our AI-driven matchmaking platform and 1-2-1 meetings, or by sponsoring a collaborative roundtable session.
2025 sponsors so far
Gold Sponsors
More from Insurance Innovators
_________
Interview
Counter-fraud in the digital age
Hear from Markerstudy’s Clare Lunn as she walks through the counter-fraud challenges and opportunities that she expects with the next phase of digital innovation, along with how a rise of digital identities might impact detection.
Interview
Automating the insurance journey: from underwriting to claims
Hear from Roots Automation Co-founder and CEO Chaz Perera as he discusses the usage of AI and automation within the insurance industry.
#IIFRAUDCLAIMS25
Insurance Innovators: Fraud and Claims brings together claims and counter-fraud experts from across Europe to shape innovation and best practice. Join us to dig deep into emerging forces, define your next moves and ignite the collaboration and partnerships you need for success.