Insurance Innovators Fraud & Claims logo

25 February 2025 | etc.venues St Paul’s, London

Europe’s leading fraud and claims event


Collaboration and innovation unleashed









Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.

Network with Directors/Heads of:

  • Claims
  • Fraud / Investigation
  • Operations
  • Digital / Transformation
  • Data / Analytics
  • Underwriting
  • Policy
  • Customer Experience


Partner with us

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Thought leadership

From delivering a keynote presentation, or participating in a panel discussion or fireside chat alongside industry leaders, we have packages that will illustrate your expertise to participants and help position you as a market leader.
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Brand awareness

Ensure the prominence of your brand with senior leaders in the insurance world with branding opportunities across our venue, our social channels, and our matchmaking app.
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Lead generation

Form lasting connections with experts and leaders from key industry players through our AI-driven matchmaking platform and 1-2-1 meetings, or by sponsoring a collaborative roundtable session.

2024 sponsors

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 “This continues to set the benchmark for conferences in the UK.”


Head of Claims Fraud, Zurich

Who attends Insurance Innovators: Fraud & Claims

Join the industry’s top companies at Europe’s premier fraud and claims event.

II: Fraud & Claims - Who attends our fraud & claims event

2024 Event Speakers

Take inspiration from our supercharged speaker line-up at this year’s fraud and claims event.

• Imke Aarts, Claims Director Europe, Lemonade

Imke Aarts

Claims Director Europe, Lemonade

James Nicholson, Chief Claims Officer, Zurich

James Nicholson

Chief Claims Officer, Zurich

Howard Rawstron - Lloyds Banking Group

Howard Rawstron

Head of Group Oversight Economic Crime Prevention, Lloyds Banking Group

Ben Fletcher

Ben Fletcher

Director of Financial Crime, LV=

Paul Angell

Paul Angell

Head of Data & Analytics, AXA Health

James Burge

James Burge

Head of Counter Fraud, Allianz

Amit Patel, Founder, Peachy

Amit Patel

Founder, Peachy

Tom Hill - City of London Police

Tom Hill

Head of IFED, City of London Police

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Key themes for 2024



Navigating the supply chain crisis

Hear from Europe’s Chief Claims Officers on the outlook for supply chains and how to navigate the crisis, while building resilience for the future.

Staying ahead of emerging threats

From shallow fakes to international fraud trends, find out how fraud is evolving across a wide range of lines and geographies, with special insights from the banking industry.

Digitising claims & the role of AI

Learn from disruptors Lemonade, FloodFlash and Locket on data maturity, predict and prevent and testing Gen AI in claims.

Forecasting future opportunities and vulnerabilities

 Prepare for future double-edged swords and bolster defences in the face of ongoing digitisation and the rise of AI.

Preparing for new reforms and regulations

Understand the implications of The EU AI Act, discover what Consumer Duty looks like in practice; and take stock of the continuing impact of the Whiplash Reforms.

Unleashing new levels of collaboration

Hear from the police, the banking industry, and key departments and stakeholders on how to take collaboration to new levels.

2025 Conference tickets

The more you buy, the more you save

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Save 10% on tickets when you book a group of 3+

Tickets include:   A jam-packed day of content Access to the virtual networking app
Catering, including lunch and refreshments Drinks reception



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