Europe's leading fraud
and claims event
Collaboration and innovation unleashed
24 February 2026 | Convene 155 Bishopsgate, London
LAST CHANCE TO BOOK
Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.
Network with Directors/Heads of:
- Claims
- Fraud / Investigation
- Operations
- Digital / Transformation
- Data / Analytics
- Underwriting
- Policy
- Customer Experience
Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.
Network with Directors/Heads of:
- Claims
- Counter-fraud
- Data/Analytics
- Digital
- Operations
- Customer Experience
- Financial Crime
- Information
- Strategy
- SIU
- Technology
- Innovation
- Underwriting
- Architecture
- AI
- Risk
Collaboration and innovation unleashed
Insurance Innovators Fraud & Claims is where claims and counter fraud experts from across Europe come together to shape innovation and best practice. With two conferences in one event, you can dig deep into how to protect industry profitability, better serve customers and keep fraudsters at bay. Join us to define your next moves and ignite the collaboration and partnerships you need for success.
"Brings together voices from across the industry. A staple in any Claims Director's diary"
Chief Claims Officer
Zurich
"A must attend for anyone serious about tackling insurance fraud"
Group Financial Crime Officer
Domestic & General
“High value conference"
Thomas Kinge
Deputy CTO & Director (SVP) Strategy and Delivery
Gjensidige
HEAR FROM EUROPE'S CLAIMS AND COUNTER FRAUD LEADERS
Take inspiration from our supercharged speaker line-up:
Horst Nussbaumer
The Rt. Hon Lord Sir David Hanson of Flint
Clare Constable
Gareth Davies
Ed Leon Klinger
Javier Llorente
Karl Poulsen
Stewart McCulloch
“All the key stakeholders in counter-fraud and claims present in one place”
Assistant Director, Head of Fraud & Financial Crime, ABI
Who attends?
Join the industry’s top companies at Europe’s premier fraud and claims event.
Take a look at who was there in 2025.
Network with Chiefs, Directors & Heads from:
Claims | Counter Fraud | Data | Analytics | Digital | Operations | Customer Experience | Financial Crime | Information | Strategy | Special Investigation Unit | Technology | Innovation | Underwriting | AI | Risk | Intelligence | Architect | Insight | Policy | Transformation | Regulation
Why sponsor?
Partner with us to make your mark in the insurance sector.
Thought leadership
Demonstrate your expertise and position as a market leader by delivering a keynote presentation, or participating in a panel discussion or fireside chat alongside industry leaders.
Brand awareness
Ensure the prominence of your brand among the senior leaders in the insurance world with branding opportunities across our venue, social channels, and our matchmaking app.
Lead generation
Form lasting connections with experts and leaders from key industry players through our AI-driven matchmaking platform and 1-2-1 meetings, or by sponsoring a collaborative roundtable session.
2026 agenda at a glance
Views from the top:
Next frontier for claims and counter-fraud | Consumer Duty | EU AI Act
CLAIMS STAGE
Navigating claims inflation: boosting efficiency & reducing waste
Green Supply Chain | In-house Repairs | FNOL | Self-service | Subrogation | GTA | DRPs | Supply Chain Management
FRAUD STAGE
The new faces of fraud
Opportunistic fraud | Exaggerated claims | Supplier fraud | Application fraud | Ghost broking | Fronting | Synthetic IDs | Shallow Fakes & Deep Fakes
CLAIMS STAGE
Predict & prevent: the new role of the claims department
Surge Events | Proactive Claims Handling | Claims in a Connected World
FRAUD STAGE
Fighting fraud: from detection to prosecution
Insights from IFED | Bringing Fraudsters to Justice | Unleashing Deeper Insights | Data Sharing | Public Sector Collaboration
CLAIMS STAGE
Strengthening the supply chain in turbulent times
Learn how to establish supply chain resilience in a volatile world
FRAUD STAGE
The changing data landscape: from regulation to collaboration
Understand the power of effective, collaborative data usage in the fight against fraud
Agentic AI – The threats and opportunities
EU AI Act | Insights from the Lab | Implications for Claims & Counter Fraud
After Party
Join us at the Official Insurance Innovators Fraud & Claims After Party! Raise a glass to an action-packed day and mix with friends, old and new.
"This is one of the best insurance and insurtech conferences of the year"
Chief Executive Officer, Flock
Why sponsor
Get on stage: thought leadership
Be seen: demonstrate your products & services
Meet customers: best-in-class networking
Host an exclusive Roundtable
Targeted lead generation
Events + digital:
engage 365
Our 2025 sponsors
We are proud to partner with leading lights across the global insurance sector. If you provide solutions to insurers or insurtech ecosystem, this is your opportunity to connect with 500+ senior fraud and claims professionals all under one roof.
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Networking
Unlock unparalleled networking at Insurance Innovators Fraud & Claims with AI-powered connections and personalised 1-to-1 meetings through our Networking app.
1-to-1 meetings
Pre-arrange private meetings with attendees who match your business needs. Our analytics-based matchmaking ensures you meet the right people, maximizing the value of your time at the Fraud & Claims.
The MarketforceLive Networking App
Use our dedicated networking app to schedule meetings, connect with other attendees, and manage your Insurance Innovators Fraud & Claims experience.
The Official After Party
Cap off your Fraud & Claims event experience with an unforgettable after party. It's the perfect opportunity to unwind and catch up with your peers and prospects. Good food, good drinks and good vibes are guaranteed!
Key themes for 2025
_________
CLAIMS
Managing supply chain pressure
Hear from industry experts on optimising claims supply chain operations, mitigating cost and increasing resilience throughout the chain.
FRAUD
Staying abreast of developing fraud threats
From synthetic identity fraud to false tinnitus claims, discover how fraud is evolving across lines and regions.
Advances in AI
See new AI claims tools in practice as leading innovators, including Flock Cover and Aviva, showcase their technology and discuss its implementation.
New possibilities in data
Learn how to navigate a changing data landscape, as counter-fraud leaders discuss the opportunities and challenges in data and explore the importance of collaboration in the fight against fraud.
Serving the modern customer
As customers demand more from their claims teams, hear from claims leaders and the FCA on how to deliver compliant, compassionate CX.
Catching the fraudster of 2025
Hear from law enforcement, financial crime experts and key departmental leaders, offering insights on tackling the increasingly anonymous, tech-savvy modern fraudster.
Conference tickets
Conference tickets
The more you buy, the more you save
Group of 3+
Insurer & Reinsurer
Save 15% on tickets when you book a group of 3+
Group of 5+
Insurer & Reinsurer
Save 25% on tickets when you book a group of 5+
Group of 3+
Standard
Save 10% on tickets when you book a group of 3+
Last remaining tickets on sale now!
Tickets include: ✓ A jam-packed day of content ✓ Access to the virtual networking app ✓ Catering, including lunch and refreshments ✓ Drinks reception
Insurer*
£599.00 +Tax
Tickets include:
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
Non-insurer
£1,049.00 +Tax
Tickets include:
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
More from Insurance Innovators
_________
Interview
Counter-fraud in the digital age
Hear from Markerstudy’s Clare Lunn as she walks through the counter-fraud challenges and opportunities that she expects with the next phase of digital innovation, along with how a rise of digital identities might impact detection.
Interview
Automating the insurance journey: from underwriting to claims
Hear from Roots Automation Co-founder and CEO Chaz Perera as he discusses the usage of AI and automation within the insurance industry.