I am senior technology leader with over 20 years’ experience in driving technology led transformations across insurance, working across a range of insurers as well as stints in consultancy and at a software supplier. I currently lead the Technology team for Hiscox UK.

Richard Pash joined Zurich in July 2016 as Director of UK Life Marketing.  He became UK Marketing Director in 2017 and UK Chief Customer Officer in 2020.  Richard leads the UK Customer Office, delivering Brand Marketing, Digital Marketing, Customer Insight and Experience, Customer Communication, and Events. He is responsible for marketing and customer activity for each of our business divisions and across the broader UK business.  He is also a member of the Global Customer Office Leadership Team and a Vice President of the Institute of Customer Service.  

Richard has a wealth of experience, as both Director of Marketing and Customer within market leading financial services, telecoms and ‘fast-moving consumer goods’ industries. Richard has achieved significant results through a strong focus on consumer needs, expertise in Digital Marketing, and leading strategic initiatives. He has broad experience in managing business units in companies such as Virgin Media, Vodafone and Mars.  

Richard lives near Marlborough and studied at the University of Oxford where he achieved an MA in Chemistry. 

Rebecca joined the Association of British Insurers (ABI) earlier this year as the Assistant Director, Head of Health and Protection, having worked in health policy for over twenty years in a variety of roles.

The ABI is a trade association representing the UK’s insurance and long-term savings industry. The role of the ABI includes helping to inform public policy debates, supporting consumer understanding of insurance, and supporting a competitive industry that meets societal needs.

The Code on Genetic Testing and Insurance is a voluntary code of practice between the Government and the ABI setting out a shared agreement on the role of genetic testing in insurance. In addition, the ABI has published a Consumer Guide on genetic testing an insurance and publishes annual reports on compliance with the Code.

The ABI’s membership includes over 200 companies, including most household names and specialist providers.

Senior Leader with a demonstrated history of working in the insurance industry within large multinationals. Customer focused, result driven, strong analytical skills combined with excellent people management skills and organizational awareness ensures that set targets are met. Broad and extensive knowledge of Partner Management, Business Development, People Management, Digital Payment, Digital Distribution, Operational Excellence, Process Management, Customer Satisfaction and Vendor Management.

Focused on financial innovation. I’ve spent most of the last 20 years in finance and tech, principally in renewables and carbon markets. I’ve pioneered derivative financing for emission reduction project finance, peer-to-peer lending against renewable energy assets and now I’m working on using insurance as a mechanism for growing investment into energy transition technologies.

Previously founded Stowga, the on-demand warehouse marketplace backed by CBRE, Anthemis, Seecamp and Speedinvest. Acquired by Value Chain Lab in 2021.

Before that JPMorgan Global Commodities – Energy derivatives and Environmental Markets.

Interested in:
> Environmental finance & Circular Economy
> Built environment and geospatial analysis
> Web3

Senior Executive with a specialization in Analytics and Digital Innovations, I bring over 15 years of experience in transforming data usage into actionable insights, leading to major organizational transformations. My career spans multiple industries, where I’ve successfully deployed scalable business solutions at companies such as Allstate Insurance, John Bean Technologies, Hartford, and Markel.

I approach problem-solving through three fundamentals: data-driven decisions, technology, and people. My key achievements include driving digital transformation and combating insurance fraud at Allstate through predictive analytics, spearheading global process improvements at John Bean Technologies, enhancing predictive analytics at Hartford’s new policy center, and leading claims transformation at Markel Insurance.

I am committed to building, developing, and leading diverse teams, fostering talent, and driving both professional and personal growth among employees. For more information about my professional journey, visit my website at www.martamag.com.

Highly accomplished Insurance and Risk Management professional with extensive leadership and strategic management experience, gained within multi-national organisations and risk management consultant roles. A strong track record of engaging effectively with a broad range of internal and external stakeholders and with solid experience of devising and implementing highly effective loss prevention and risk mitigation strategies.
Proven achievements across employee engagement, business development, retention and customer satisfaction. Skilled at organisational design, strategic planning and successfully leading and motivating global teams to deliver. Well versed in operating within a demanding matrix environment, with project deadlines and conflicting stakeholder requirements. Accustomed to operating at board and senior management level. Expertise includes:
• Strategic planning and implementation
• Continuous improvement
• Management of performance
• Leadership of global cross-border/function teams
• Focus on systems, people and processes
• Embedding relationship management across a silo organisation
• Delivering tailored customer service through large teams
• Turning data into insight
• Operational efficiencies
• Strategic partner management
• New business development/retention
• Experience of all lines of general insurance business across a broad range of industry segments
• Leading and managing change
• Matrix management
• Project management, improving processes & procedures

Experienced Commercial Insurance Portfolio Underwriting Leader. Key skills include, Portfolio Management, Profit and Loss Responsibility; Liability, Motor, A&H, PI and D&O technical underwriting. Analytics and Problem solving including working with Industries Bodies and Government. Pricing and rating tool development, Planning, Strategy Development , Change Management, Leadership and Talent Development, Coaching, Governance. Business development including working with Senior Brokers , Customers and Risk Management.

At LSM, the focus is on steering the cyber underwriting landscape through strategic leadership and portfolio optimization. Leading LSM’s underwriting teams across multiple regions, the mission is to navigate complex cyber challenges and drive profitability, with a commitment to quality and targeted group outcomes. .

Collaborating with diverse talents and fostering a shared vision, the recent work involves building a robust portfolio. This has culminated in aligning project plans, informing committees, and ensuring underwriting excellence. The goal is always to inspire teams and drive success through committed and innovative practices, leveraging negotiation skills and internal controls to exceed targets and enhance stakeholder value.

Experienced Chief Executive Officer with a demonstrated history of building businesses in the (re)insurance and venture capital industries. Skilled in Strategy, Enterprise Risk Management, Reinsurance, and Venture Investment.
A strong progressive business development professional and team builder.

With over six years of experience in medicine and management, I am a medical leader and strategist at Zurich Insurance Germany, where I hold the dual roles of Chief Medical Officer and Head of Strategic & Operational Development for Underwriting Life. In these positions, I leverage my expertise in insurtech, digital health, and health economics to drive the transformation of the insurance industry into a more agile, dynamic, and customer-centric sector.

As a doctor and a management master’s graduate, I combine my passion for improving health outcomes with my skills in organizational development, innovation, and leadership. I have a proven track record of delivering impactful projects and initiatives, such as founding and building a multi-national NGO with a budget of 2.5 million euros, winning the first ever national award of “Student of the Year”, and obtaining multiple scholarships and honors. My mission is to create positive change in the health system and society through collaboration, creativity, and excellence.

I am an experienced Leader, Business Developer and Innovation Manager with years of experience in Insurance and Healthcare industry. I take equal pleasure in witnessing the personal development of team members as I do in the success and progression of ideas

• Successfully managed strategic programs that transformed the organization, setting new industry standards.
• Drove agile innovative projects and proof of concepts, exploring the potential of new technologies in the Healthcare industry.
• Effectively harnessed the collective experience of my teams by acknowledging and appreciating each team member’s strengths, weaknesses, and diversities.
• I am resolute in executing my job, and I derive joy from celebrating successes as a team.
• I have garnered insights from various industries and countries by building cross-industry and international collaborations.

With over 25 years of experience in leading and growing global software operations, I am a strategy and innovation expert who can integrate people, technology, and business to deliver value and impact. I have founded and led independent start-ups, as well as transformed and expanded existing organizations and companies across various geographies and markets.

As the former Chief Business Officer at Fixposition AG, a company that provides high-precision navigation solutions for autonomous systems, I was responsible for developing and executing the business strategy, building partnerships, and driving product adoption. I have also held senior executive positions at Zurich Insurance, SAP, and CIVIQ Smartscapes, where I established and managed development and support centers focused on enterprise systems, led the growth and implementation of cutting-edge technology platforms, including cloud-based IoT, AI, and smart city solutions. I am passionate about creating and fostering a collaborative, inclusive, and agile culture that enables teams to perform at their best.

Experienced professional within the risk management and insurance sectors delivering bespoke risk advisory services, data analytics and innovative insurance solutions to major clients worldwide leading to enhanced customer retention, new business development and revenue growth. Held a number of senior level roles within leading consulting, insurance broking and underwriting companies serving corporate clients across multiple industry sectors including manufacturing, energy, real estate, finance, hospitality and transportation.

Motivated self starter with an entrepreneurial approach to problem solving and able to build successful teams and business practices from ground up. Thought Leader in the area of Catastrophe Risk Management, Climate Change Resilience and Product Innovation. Speaker & presenter at various international Insurance & Risk Management events.

Will Ross is CEO and co-founder of Federato, the leading provider of AI-driven “Risk Ops” software in P&C insurance. An acknowledged leader in the fields of operations research and climate/atmospheric modeling, Will was an early employee in IBM’s Watson Group, educated > 1000 executives in Udacity’s ‘AI for Business Leaders’ program, and served as a graduate fellow in Stanford University’s Data Science Institute + TomKat Center for Sustainability.

A career dedicated to Document and Data Management, using multiple methods and innovations to deliver products and services. Enterprise Document Management, Artificial Intelligence with Large Language Models, Machine Learning and Natural Language Processing. David provide the tools to enable interactions for the delivery of business-critical information, enabled through CX and UX interfaces in channel of choice architectures enhancing an organisation’s data strategy.

Ben is a digital business transformation expert at Publicis Sapient. He previously held several digital, strategy and propositions roles at Hastings Direct, delivering refreshingly straightforward financial services to millions of UK customers. His career started out as a strategy consultant in the Insurance practice at Oliver Wyman in London and across the Middle East and Africa. Ben studied core modules in micro, macro and quantitative economics at Oxford.

Anthony has been with Quadient for 3 years, but has worked in Customer Communication Management for 8 years.  The best part of his job is listening to a wide array of customers and coming up with solutions in order to solve their communication problems.  

Prathiba is an experienced Data Scientist with a rich background in the Insurance industry. With a Master’s degree in Operational Research with Applied Statistics and Risk, her passion takes form through seeing the varying applications of Machine Learning and AI techniques, and how they propel data scientists to build better models and solutions. Skilled in data analysis and modelling, she utilises SAS software and Open Source to assess and address problems within enterprise organisations. Prathiba is also an advocate of Ethical AI who promotes the value of having models built in a Responsible way. 

Gareth is Technical Director at Softwire, leading a team of 200+ technologists delivering solutions across a wide range of sectors, including Financial Services and Insurance. He’s passionate about the potential for technology to transform businesses and user experiences, working with clients to help them identify ways in which innovations like AI can deliver tangible impact.

Mohammed U. A. Khan is a Manager in the Corporate Finance Technology, Media & Telecoms (TMT) and Energy, Utilities, Resources & Infrastructure (EURI) teams at PwC

Lead financial advisory experience across M&A and Project Finance with £1bn+ (EV) of completed deals

Currently on secondment to Corporate Development, leading M&A transactions for PwC and advising its Executive Board on growth strategy and execution

ICAEW Chartered Accountant (ACA); BSc in Philosophy, Politics & Economics from King’s College London

Alistair is the EY UK Life and Pensions Leader and is responsible for several of the largest insurance accounts. He also leads the client and markets function for the EY Financial Services practice in Scotland.

Alistair has over 19 years’ experience in the financial services sector, combining 10 years of product and commercial leadership roles in industry, with nine years across EY business consulting and markets functions. He uses this experience to build deep client relationships, taking the time to understand clients’ most complex challenges and addressing them by bringing together the leading-class EY solutions.

Kieran Topp is INSTANDA’s Head of Product, leading the strategic direction of INSTANDA’s innovation roadmap; transposing INSTANDA’s core “no-code” philosophy into cutting-edge features enabling carriers and intermediaries around the world to build, market, scale and manage digital insurance products quickly, flexibly and intuitively. Prior to joining INSTANDA, Kieran held international leadership roles covering Product Management, Underwriting, Partnerships and Client Management. 

Mark Broadhurst is Managing Director of DXC’s Insurance Software and BPS business in Europe. He is responsible for all aspects of DXC’s Insurance business across UK & Europe including financial performance, sales, marketing, customer experience, delivery and partners. He is passionate about delivering 

excellence, and empowering teams to ensure that DXC delivers on its commitments 

to our customers across the Insurance sector, helping them transform how they deliver the experience that today’s buyers expect, using DXC’s insurance software and services to deliver business growth. 

Mark joined DXC in November 2021, with a proven track record of success in Insurance with leadership roles in both customer and vendor organisations. 

Prior to joining DXC he was the Group Director for Insurance at Eurobase International and, in a career spanning more than 30 years, he has also held leadership roles in companies that include Aviva, Intellect Design Arena and 

Equifax. 

With a deep understanding of the Protection Market, Bradley’s experience spans Life, Health, and Employee Benefits lines of business for a variety of segments, including UHNW, SMEs, and Direct to Client.

Determined to drive change within the insurance industry through modern technology, Bradley oversees Comarch’s UK and Irish activities, helping insurers grow their business through the consultation, design, and implementation of modern IT solutions

Chris leads the International Pre Sales team at Hyperscience covering all territories outside of North America. Chris has over 25 years of IT experience across various verticals and technology disciplines and has spent the last 5 years focused on business process automation. Prior to joining Hyperscience Chris worked at FortressIQ, Fuze, Cisco, and BT. 

Rangarajan Srinivasan (Ranga) is the Head of Insurance Solutions for HCLTech. Based out of New York, Ranga is actively involved in creating and guiding clients in their transformation journeys focusing on Distribution, New business, Underwriting, Servicing, Loss control and Claims. Ranga drives HCLTech’s insurance propositions by coordinating across technology practices and partner ecosystem. 

Ranga comes with 30 years of experience across the entire Insurance spectrum –  technology service delivery as well as being a CIO for an Insurance TPA. He has diverse experience across Insurance covering Life and Annuities, Property and Casualty and Reinsurance.  Ranga has experience modernizing legacy ecosystems to focus on improving time-to-market, expense reduction, improving STP and stakeholder experiences. 

While there are multiple technology levers from traditional levers to Gen AI solutions, Ranga focuses on specific business outcome impact while developing a reimagined view of business processes. 

Stefaan de Kezel is the Director of Strategy & Innovation at Baloise Insurance in Belgium. Before joining Baloise, he occupied roles in innovation, strategy, and finance at Ageas, AG Insurance, IBM, and PricewaterhouseCoopers. In his current role, he is dedicated to spearheading strategic transformations and guiding the company through the challenges of the ‘never normal’

Rebecca leads Oxa’s Commercial Finance team and within it some of the key work streams related to Oxa’s value proposition for its customers, partners and investors, market analysis and Oxa’s positioning within it, pricing strategy and financial strategy. Rebecca joined Oxa from Apollo ibott 1971, where she specialised in data-driven underwriting with a particular focus on emerging markets including new mobility. With nearly 20 years of international experience across banking and financial services, she has also previously held positions at AXA, Willis Towers Watson, Credit Suisse and Goldman Sachs.

David J Williams, FCII, Chartered Insurer David has over 30 years’ experience in all lines of General Insurance, roles at AXA UK including Managing Director of Underwriting & Technical Services, Managing Director Claims, Reinsurance Manager and Casualty Insurance Manager. In 2022 David moved to a Non-Exec / Advisory career, and continues to support AXA and others on a consultancy basis. David holds Non-Exec Director roles at Qlaims Ltd and Freedom Services Group / Action 365. He is Chair of the Fire Protection Association (FPA) and sits on the BIBA Claims Customer Working Group. He was previously Chair of the ABI Motor Committee & Autonomous Driving Group, was a Vice President of the Chartered Insurance Institute (CII) Nationally, a founding member of the joint CII / CILA Faculty of Claims, and was Chair of the CII Underwriting Faculty for almost a decade. Very well-known and active across the entire UK Insurance market, in 2018 he was recognised as Social Media Influencer of the year, and in 2019 he won both the Insurance Post Claims Achievement Award, as well as being named Insurance Personality of the Year at the British Insurance Awards.

Marco Venuti is the Business Acceleration Director at Thales Group. With over two decades of experience in the Identity and Access Management realm, Marco has held global positions with a focus on security strategy and technology innovation. His expertise extends from Consulting to Product Management for leading Security solution providers. His entrepreneurial spirit is highlighted by his co-founding of CrossIdeas, a pioneering firm in Identity Governance, which was later acquired by IBM. Marco is an Electronic Engineering graduate from the University of Bologna, Italy.

Ms. Creaven is an experienced professional with a career spanning financial services, consulting, and
payments for 20+ years. She has extensive experience leading large global teams, managing a diverse
customer base, and developing and integrating strategies that drive revenue.
Eimear is Co-President, Global Partnerships. In this role Eimear is responsible for driving forward
Mastercard’s efforts around revenue diversification through innovation and co-creation with global
partners spanning Financial Services, Digital Partnerships, Platform and Channel enablers as well as
priority segments such as travel, insurance, healthcare. Her team contributes to Mastercard’s growth
beyond core payments by leveraging our extensive suite of products and services to accelerate
impactful digitization and power growth for global customers.
Prior to this role, Eimear was President, Western Europe from 2018-2024. She led Mastercard’s
business in France, Italy, Spain, Portugal, the Netherlands, Belgium and Luxembourg. Responsible for
leading strategy and operations with our partners including financial institutions, merchants, digital
players and corporates, driving transformational change across physical and digital payments, using
our multi-rail network.
Previously Eimear spent three years in the U.K. & Ireland division, leading our consumer issuing
business. She also spent a year working with the European Market Development team to lead our
efforts working with global and regional merchants, focused on retail; travel and entertainment and
e-commerce players.
Eimear joined Mastercard in 2012 as Chief of Staff to Ann Cairns, President of International Markets.
In this role, she supported the company’s executive team in a broad range of strategic and operational
activities.
Prior to joining Mastercard, Eimear was a Director with Alvarez & Marsal in London for three years
where she managed and led teams of professionals advising banks in the UK, Iceland, Ireland and
Greece through the fallout of the banking crisis. Before that, she held various roles with Allied Irish
Banks, based in Dublin and New York for seven years.
Eimear holds a Bachelor of Commerce degree from the National University of Ireland, Galway and an
MBA from INSEAD in France and Singapore.

Emma is responsible for Mastercard’s Emerging Segments focusing on Insurance and Healthcare. Leading the global Enterprise Business 

Development team collaborating with the largest organisations in these exciting industries. Together with our partners we are establishing future ready solutions to address industry & societal challenges. 

Mastercard’s focus on the insurance industry is in driving digital payment experiences that make transactions simple, safe & secure.