Video Library

Discover talks, panels discussions and interviews across the hottest topics in banking & payments today.

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Transforming where customer and employee experience intersect: optimising the power of AI
Webinar
Customer experience | Data analytics & IoT | Operational effectiveness | Talent, skills & workforce

Transforming where customer and employee experience intersect: optimising the power of AI

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Leading with empathy: delivering a compassionate customer experience
Webinar
Customer experience | Digital transformation | Talent, skills & workforce

Leading with empathy: delivering a compassionate customer experience

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Optimizing the claims process in a digital-first world
Webinar
Claims transformation | Customer experience | Digital transformation

Optimizing the claims process in a digital-first world

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The future of the claims department
Webinar
Claims transformation | Data analytics & IoT | Digital transformation

The future of the claims department

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Insurance Innovators: Nordics | On-demand
Video
Customer experience | Data analytics & IoT | Digital transformation

Insurance Innovators: Nordics | On-demand

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Optimising AI and Machine Learning: Overcoming the Data Obstacles
Webinar
Data analytics & IoT | Digital transformation

Optimising AI and Machine Learning: Overcoming the Data Obstacles

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Insurance Innovators: Fraud & Claims On-Demand
Video
Claims transformation | Customer experience | Data analytics & IoT | Fraud & security

Insurance Innovators: Fraud & Claims On-Demand

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The place of the insurer in ecosystems Streaming Page
Webinar
Digital transformation | Open insurance & the API economy

The place of the insurer in ecosystems Streaming Page

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Preparing for the next normal of work in insurance
Video
Operational effectiveness | Talent, skills & workforce

Preparing for the next normal of work in insurance

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The evolution of distribution
Video
Customer experience | Distribution change

The evolution of distribution

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Intelligent automation: reimagining insurance processes
Video
Digital transformation | Operational effectiveness

Intelligent automation: reimagining insurance processes

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A revolution in pricing, product and profitability
Video
Proposition, product & pricing

A revolution in pricing, product and profitability

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Innovating for the ‘Next Normal’ – Part 2
Video
Digital transformation

Innovating for the ‘Next Normal’ – Part 2

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Supercharging data strategy: building smarter insurance in the age of information [SUMMARY]
Video
Data analytics & IoT

Supercharging data strategy: building smarter insurance in the age of information [SUMMARY]

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