Steven Zuanella

Steven Zuanella

Group Chief Digital Officer, Generali

Steven was appointed Group Chief Digital Officer for Generali in April 2019 and has responsibility for driving Digital Transformation, Data Analytics and Innovation at a global level.

Steven joined Generali from RSA, where he designed and drove the digital transformation agenda across the Group. From 2015 to 2016 he was Chief Digital Officer at Zurich, driving digital transformation across its UK businesses, with focus on marketing, distribution, sales, underwriting & claims. Prior to that, from 2009 to 2015, he was Chief Digital Officer at Bupa, the international healthcare group, responsible for setting out their transformation ambitions, identifying new digital commercial opportunities, supporting and challenging business performance and establishing a series of centres of excellence to drive best in class customer experiences and business performance. In 2005 he took the role of Head of Online & ecommerce at Prudential PLC and before that he covered several roles at Barclays PLC, including Online Banking Director for the retail bank, where he oversaw the rapid development of its digital assets and capabilities.
Steven has a particular interest in start-ups and InsurTech. He is an ambassador for Momentum London and holds advisory roles for a number of start-ups.
Steven holds two Batchelor’s degrees: the first, in European Business from Brunel University in London, the second, in Financial Services from The University of Manchester (UMIST). He also has undertaken an Executive Leadership Programme at London Business School.

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