Many years of experience in CRM projects, customer retention programs and LCM in the mobile telephony industry
Combines the experience of working with B2B clients with a good understanding of technology and energetic personality
BA graduate of Faculty of Economic Sciences of University of Warsaw and M.Sc. Graduate of Warsaw School of Economics – Management
Completed postgraduate studies at the Humanities University SWPS – Practical Psychology of Motivation
In 2010 – 2013, she was involved in CRM and LCM projects for Polkomtel S.A.
At Orange Sp. z o.o. responsible for creating and implementing of customer retention program for business customer segment, preparing the tools for program support in all
sales channels and conducting trainings
She started at AT & T and Ericsson, where she completed a 2-month on the job training at Ericsson AB Stockholm coordinating tender management processes
Privately, she is interested in psychology, loves books and traveling
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