Andrew is the UK P&C Claims Director at Aviva. He’s a life-long insurance guy with a passion for customers and technology. With an unusual combination of experience in IT, Change and Insurance he leads the development of digital and analytics solutions aiming to make claims service effortless, fast and fair. He has delivered industry-level technology change and is a regular spokesperson on industry issues and reforms.

Andrew is a trustee of two UK-based charities, with particular interest in education and social care provision in Kwazulu Natal, South Africa. He is married with three children.

He is a Chartered Insurer and holds a Masters in Business Administration (MBA) from Warwick University.