Amir Farid

Chief Operating Officer & Chief Transformation Officer - Commercial Lines, Westfield

Amir Farid is an accomplished executive with over 25 years of experience as a result-oriented leader with a proven track record, highly skilled in direct profit & loss (P&L) management, developing vision, strategies and forward looking roadmaps, leading holistic business and technology transformations, steering and evolving business and operating models, managing strategic investments and execution portfolios, and leading complex and large-scale execution. Adept in building strong partnerships, strategic alliances, and high-performing teams. Visionary, tech savvy and results oriented leader, possessing business, technology, and financial acumen, and extensive digital, product, platform, data, analytics and technical implementation experience. 

 Amir serves as the Chief Operating Officer and Chief Transformation Officer with direct operational and transformational leadership for all business segments across Commercial Lines and P&L responsibilities for end to end business operations. Oversees and operationalizes the Commercial Lines transformation, orchestrates Commercial Lines segment activities, including multi-year forward looking roadmaps, operational plans, strategic program workstreams and business benefit realization, in alignment with competitive business strategies. Accountable for the development and operationalization of operating budgets and oversees, coordinates, monitors, and evaluates the operational performance and financial results of all Commercial Lines business segments. Identifies and prioritizes profitable growth opportunities, including target market customer segments and offers, and executes marketing strategy. Drives continuous improvement across all aspects of the segments. Also, serves as the head of data and analytics for Commercial Lines and mission control in operationalizing, and steering Commercial Lines business and operating models while continually evolving and improving the segments. 

 Prior to joining Westfield, Amir served as Chief Operating Officer (COO) for Travelers Business Insurance Operating Model Transformation Strategy. In addition, also served as the COO for Product and Platform and the Platform Lead for Travelers Business Insurance. In his roles, he was responsible for transformational strategies, planning, architecture, data, analytics, logistics, financials, and delivery of strategic investments tied to the Operating Model Transformation and also Products and Platforms initiatives. He provided leadership oversight and governance for all Operating Model investments and delivery programs. 

Amir has also served in leadership roles for FTI Global Insurance Consulting, Allstate Insurance, United Airlines among other companies across different industries and also served as a Management Consultant for clients in United States and Europe. 

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