Podcast Series
Bracing for claims inflation in 2023 and beyond
In conversation with:
Ian Thompson, Group Chief Claims Officer, Zurich
Robin Challand, Business Development Advisor, Ageas
James Russell, Head of Claims Transformation, esure
Published: 14 September 2023
By Gian Hayer
Digital Content Producer
In this episode, recorded on-site at Insurance Innovators Fraud & Claims, we’ll be hearing from three claims leaders on how insurers can brace for claims inflation in 2023 and beyond. Listen to our podcast below to hear insights from Ian Thompson, Robin Challand and James Russell on:
- Where claims inflation is hitting the hardest, and why
- Strategies to put the brakes on claims inflation in the motor space
- How insurers can transform their claims processes to counteract the problem of rising prices
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This week’s guest…
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Ian Thompson
Group Chief Claims Officer, Zurich
Robin Challand
Business Development Advisor, Ageas
James Russell
Head of Claims Transformation, esure