Our agenda:
forging the future of insurance

This a conversation you can't afford to miss

Insight from our advisory board ensures we address the trends and issues that matter most. ​
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"An inspiring conference showing you that the future is here"

Vice President, Plymouth Rock Assurance

May 11 2026 | Day 1

INSURANCE 2.0: SHAPING THE NEXT ERA

CEO Forum

IT & OPERATIONS STAGE

The AI enabled carrier

View from the NAIC

Harnessing agentic AI

AI in data and modelling

UNDERWRITING & PRICING STAGE

Emerging risks

Stress-testing climate scenarios

Cyber risk for SMB’s

Building insurance capacity for CAT

Distribution stage

Distribution trends

Embedded insurance

Future of agents and brokers

D2C models

Fraud & Claims Stage

Building resilience

Tackling fraud

Auto repairs

Scaling a claims ecosystem

Think tank

Auto insurance

Navigating Rising Repair Complexity

Implementing Telematics

Implications of Connected Cars and AVs

IT & OPERATIONS STAGE

Data security and resilience

Data privacy

The regulatory review

Enhancing cybersecurity

UNDERWRITING & PRICING STAGE

Pricing optimization

Powering UBI

Navigating inflation and tariffs

Behavioural based pricing

Distribution stage

The Next-Gen agent

Designing future agents

Transforming broker-carrier relationships

Broker strategies

Claims & Fraud Stage

Driving efficiency & speed in claims

Proactive claims intervention

AI-powered self inspections

Seamless claims journeys

Think tank

Property insurance

Strengthening repair and claims ecosystem

Fortified homes

Sharpening underwriting for rising CAT perils

Transformation stage

Transformation strategy

The AIG transformation

Core modernization for AI

Achieving operational optimization

UNDERWRITING & PRICING STAGE

Innovation in underwriting

Next gen predictive models

Leveraging new data

AI in underwriting

Customer stage

Winning the future customer

Segmented marketing

Harnessing AI for personalization

Meeting needs from Gen Z to retirees

Fraud & claims Stage

Minimizing claims losses

Third party litigation

Subrogation strategies

Smarter fraud prevention

AFTER PARTY

NETWORKING | LIVE MUSIC | COCKTAILS | CANAPéS

MAY 12 2026 | Day 2

NAVIGATING A CHANGING INSURANCE MARKET

The view from reinsurers, and A.M. Best

CONNECTED INSURANCE STAGE

Innovation spotlights

Connected home spotlight

Pioneering phone-based telematics

Smart home discounts via IoT

EXTREME WEATHER STAGE

Innovation spotlights

MGA spotlight: digital twins

Carrier spotlight: proactive risk mitigation

Fortified home spotlight: severe convective storms

THINK TANK

Commercial & specialty

Serving the SMB market

Risk reduction in workers comp

Realising the cyber opportunity

THINK TANK

Life

Meeting needs of an aging population

Becoming a wellness partner

Harnessing new data in life pricing and underwriting

INSURTECH TRENDS

The VC perspective, and accelerating insurtech innovation

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Operations & IT highlights

We set the stage for Operations & IT leaders to tackle the biggest issues:

Operationalising AI

From getting the architecture right to scaling adoption, find out how Generali, AXA and Zurich are leading the charge.

Becoming a digital-first insurer

Discover how esure’s CEO has led a radical redesign, having now migrated 1.8 million policies to a new scalable, flexible, cloud-native platform.

Ensuring cyber resilience

Gain insights from Howden, Sompo, Markel and Marsh on designing and building truly safe and secure systems.

Legacy modernisation

Hear how the CTOs & CIOs of Generali, RSA and NFU Mutual are tackling data siloes, redesigning operations and modernising architectures.

CX highlights

We set the stage for CX leaders to tackle the biggest issues:

The potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

Becoming a partner for life

Discover strategies for deepening engagement and delivering for customers at every life stage, with insights from Zurich’s Chief Customer Officer.

New data, new opportunities

Explore how evolving data ecosystems and FIDA will redefine CX excellence, with insights from HDI, Allianz and VIG.

Unlocking true personalisation

Hear from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

Marketing & distribution highlights

We set the stage for marketing and distribution leaders to
tackle the biggest issues:

Reaching new markets

Hear from Mark Bailie, Group CEO, BGL Group & CEO, Compare the Market as well the CEOs of tech-enabled MGAs, Mosaic and ZERO Insurance, on identifying and reaching new, niche and profitable customer segments.

Embedded insurance

From established players like Covéa and HDI to insurtechs like BreezeAI and ZERO, hear from pioneers finding true success with embedded insurance.

Unlocking true personalisation

Hear from Zurich’s Chief Customer Officer on opportunities for life-stage marketing, and from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

The Open Data opportunity

Explore how evolving data ecosystems and the implementation of FIDA will open the door to fresh cross-selling and up-selling possibilities with insights from HDI, Allianz and VIG.

Digital, data & analytics highlights

We set the stage for digital, data and analytics leaders to tackle the
biggest issues, including:

The digital insurer

Hear from David McMillan, CEO, esure following its migration to a new scalable, flexible, cloud-native platform and from the CEO of NN Group on the future of insurance in a digital age.

Realising the potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

True data maturity

Senior leaders from Generali, AXA, Zurich and Baloise share insights on  unlocking the value of unstructured data and optimal implementation of a Customer Data Management platform.  

Ethical & explainable AI

AXA and the ABI will be discussing bias prevention, model transparency, ethics and a shifting regulatory landscape.

Fraud highlights

We set the stage for fraud teams to tackle the biggest issues:

Emerging fraud trends

Stay abreast of changing typologies and trends in organised and opportunistic fraud, from synthetic IDs to fraud in the supply chain, with insights from Heads of Fraud from Allianz, RSA and Zurich.

Unlocking the power of AI

Learn how AI leaders are addressing challenges in AI implementation, from the data backbone to model risk management and explainability, with insights from Chief Digital and Data Officers from esure, Markerstudy and Mosaic Insurance.

Data maturity

Discover how to achieve data maturity required for AI mastery with CIOs from Generali and Baloise, Head of Data Science, AXA and Head of Data Strategy, Zurich.

Distribution & channel change

Assess fraud risks arising from distribution and channel change, including embedded insurance and agentic AI, with insights from Zurich, Covea, Hiscox, Legal & General and Allianz.

Claims highlights

We set the stage for Claims leaders to tackle the biggest issues:

Plugging claims leakage

Get concrete insights from Sompo, Arch, Markerstudy and Howden on how they are optimising efficiency in claims.

Operationalising AI in claims

Learn how to build a truly AI-powered claims function with senior AI leaders from
AXA and Trygg-Hansa.

Evolutions in counter-fraud

Stay abreast of changing trends, typologies and counter-fraud tactics, with insights from leaders from Hiscox, Zurich, RSA and more.

Reducing motor claims costs

Gain actionable insights on practical cost control strategies from the Managing Director, Claims at Direct Line.

PLUS a dedicated claims meet up during the event

Product & proposition highlights

We set the stage for product & proposition leaders to tackle the biggest issues:

Data-driven propositions

From life-stage products to risk prevention, keep track of data-driven innovation with AXA’s Global Head of Product and Proposition and Vienna Insurance’s Head of Product Management.

New risks, new growth opportunities

Keep tabs on new risks, from autonomous vehicles to the energy transition, and hear from Aviva, AXA and more on how products will need to pivot.

Open data and the opportunities

Allianz, HDI, and VIG will be exploring how FIDA and a world of financial data ecosystems could unlock new product opportunities.

Value-added services

Find out where the opportunities lie and track the latest developments with insights from the CEOs from Markel and esure.

PLUS a dedicated pricing, product and underwriting meet up during the event

Pricing & underwriting highlights

We set the stage for pricing & underwriting leaders to tackle the biggest issues:

The new risk outlook

Hear from CEOs, from Zurich to Swiss Re, as they share insights on the prognosis for profitability in different lines and the impact on business and underwriting strategy. 

Adapting to climate risk

The CEO for Climate Risk & Resilience at Howden will share his insights on how data will transform climate forecasting and risk modelling.

Leveraging advanced AI

Hear concrete insights from the CDO of Zurich and the AI Analytics & Technology Manager of AXA on the work they’re doing with AI and advanced analytics.

The affordability challenge

Get the latest developments, including the ABI’s and pricing leaders’ views on what needs to change.

PLUS a dedicated pricing, product and underwriting meet up during the event