The insurance industry is in the midst of a wave of transformation, with everything from AI to embedded insurance affecting every aspect of the business. It is essential for success that insurers not only stay ahead of these innovations, but deliver the seamless and fast service that customers are increasingly demanding.

At the foundation of this success are the operational systems, data tools, and digital technology that underpin each stage of the insurance lifecycle. Getting these right gives insurers the opportunities to harness revolutionary change and use it to deliver a transformed customer experience.

This webinar brings together senior leaders in customer experience, innovation, technology, operations, transformation, data, claims, and underwriting to discuss the current challenges, the opportunities for innovation, and how to become a truly next-generation insurer.

Watch to gain insights on:

  • How insurers can respond to a moment of instability and the prospect of continued disruption
  • What a truly customer-centric approach looks like and how to get there
  • The strategies to unlock the power of data and deliver innovation across every part of the business

  • Responding to instability: how can operational transformation strategies help future-proof insurers?
  • The future of disruption: what will be the next game-changer and how can insurers get ready?
  • Unleashing the power of data: how can insurers deploy AI to revolutionize their businesses?
  • Delivering a next-gen customer experience: what does true customer-centricity look like?
  • Innovation as the new normal: how to reduce time to market and embed agility across the business?
  • Ensuring return-on-investment: what are the foundations of successful transformation strategies?
  • Taking data-driven transformation to the next level: how can insurers unlock the potential of their customer data?
  • The embedded insurance revolution: what are the steps to ensuring seamless integration across the lifecycle?
  • From underwriting to claims: what does the future of insurance look like across every area?

Panellists include:

David Gagné
David Gagné
CIO
Desjardins Insurance
Rose Hall
Rose Hall
SVP, AXA Digital Commercial Platform
AXA XL
Benjamin Atkinson
Benjamin Atkinson
Innovation & Value Management Consulting Director
CNA Insurance
Philippe Lafreniere
Philippe Lafreniere
Senior Vice President, Head of P&C Markets
EIS

About EIS

EIS is the first choice for ambitious insurers focused on future-proofing their businesses and building the customer-centric insurance platforms of tomorrow. Founded in 2008, EIS provides a digital insurance platform that has been specifically engineered to remove – obstacles and provide insurers with the freedom to pursue and achieve important strategic goals. The open, flexible, cloud-native Coretech platform liberates insurers to increase market share, develop new products, build engaging experiences, lower acquisition costs, boost retention, and deliver greater revenue and profits for the long term. Headquartered in San Francisco, EIS services insurers globally in all lines of business. For more information, visit EISGroup.com or follow @EISGroupLtd on Twitter and LinkedIn.

 

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