TopicTalent, skills & workforce

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Interviews

CEO interview: In conversation with Zurich’s Tim Bailey

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Operational effectiveness, Policy, regulation & compliance, Talent, skills & workforce

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On-demand Webinar

Facing disruption head-on: a new paradigm in insurance

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Customer experience, Digital transformation, Insurtech & innovation, New & emerging risks, Operational effectiveness, Talent, skills & workforce

Speakers from: Covéa Insurance, AXA, Allianz, Salesforce

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On-demand Webinar

Innovating for the ‘Next Normal’

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Data, analytics & IoT, Digital transformation, Insurtech & innovation, Talent, skills & workforce

Speakers from: Zurich Insurance Group, Generali, LähiTapiola, Guidewire

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On-demand Webinar

Insurance Innovators: Digital Summit On-demand Portal

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Claims transformation, Customer experience, Distribution change, Fraud & security, Insurtech & innovation, Open insurance & the API economy, Operational effectiveness, Proposition, product & pricing, Talent, skills & workforce

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On-demand Webinar

Leading with empathy: delivering a compassionate customer experience

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Customer experience, Digital transformation, Talent, skills & workforce

Speakers from: Capital One, Covéa Insurance, Hanover Insurance, Smart Communications and Pegasystems

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On-demand Webinar

Preparing for the next normal of work in insurance

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Operational effectiveness, Talent, skills & workforce

Speakers from: Markerstudy Insurance, Brightside Insurance Group, First Central Group, Blue Prism

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Interviews

The importance of DE&I in insurance

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ESG & trust, Talent, skills & workforce

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On-demand Webinar

Transforming where customer and employee experience intersect: optimising the power of AI

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Customer experience, Data, analytics & IoT, Operational effectiveness, Talent, skills & workforce

Speakers from: Santander, Zurich Insurance Group, Danske Bank, UiPath

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Optimising case management in fraud investigations

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Becoming an AI-powered insurer

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Data, analytics & IoT, Digital transformation, Operational effectiveness

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