Sonny Patel is the Founder & CEO at Insurmi, a digital engagement platform that offers an AI-powered assistant built to help insurance companies transform their customer experience. Insurmi’s flagship assistant, Violet, can help guide a customer through getting a quote, filing a claim, making policy changes, answering general questions and so much more. Violet is built specifically for insurance, which means she easily integrates directly with the industry’s leading core system providers and is able to create consistent, responsive, and personalized experiences at scale.