Osman leads Client Success at Synectics Solutions, bringing experience across major UK insurers, insurtechs and financial services. Osman has helped organisations harness shared intelligence and AI to stay ahead of fraud risks, reduce loss and deliver faster, fairer customer journeys.
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From getting the architecture right to scaling adoption, find out how Generali, AXA and Zurich are leading the charge.
Discover how esure’s CEO has led a radical redesign, having now migrated 1.8 million policies to a new scalable, flexible, cloud-native platform.
Gain insights from Howden, Sompo, Markel and Marsh on designing and building truly safe and secure systems.
Hear how the CTOs & CIOs of Generali, RSA and NFU Mutual are tackling data siloes, redesigning operations and modernising architectures.
Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.
Discover strategies for deepening engagement and delivering for customers at every life stage, with insights from Zurich’s Chief Customer Officer.
Explore how evolving data ecosystems and FIDA will redefine CX excellence, with insights from HDI, Allianz and VIG.
Hear from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.
Hear from Mark Bailie, Group CEO, BGL Group & CEO, Compare the Market as well the CEOs of tech-enabled MGAs, Mosaic and ZERO Insurance, on identifying and reaching new, niche and profitable customer segments.
From established players like Covéa and HDI to insurtechs like BreezeAI and ZERO, hear from pioneers finding true success with embedded insurance.
Hear from Zurich’s Chief Customer Officer on opportunities for life-stage marketing, and from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.
Explore how evolving data ecosystems and the implementation of FIDA will open the door to fresh cross-selling and up-selling possibilities with insights from HDI, Allianz and VIG.
Hear from David McMillan, CEO, esure following its migration to a new scalable, flexible, cloud-native platform and from the CEO of NN Group on the future of insurance in a digital age.
Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.
Senior leaders from Generali, AXA, Zurich and Baloise share insights on unlocking the value of unstructured data and optimal implementation of a Customer Data Management platform.
AXA and the ABI will be discussing bias prevention, model transparency, ethics and a shifting regulatory landscape.
Stay abreast of changing typologies and trends in organised and opportunistic fraud, from synthetic IDs to fraud in the supply chain, with insights from Heads of Fraud from Allianz, RSA and Zurich.
Learn how AI leaders are addressing challenges in AI implementation, from the data backbone to model risk management and explainability, with insights from Chief Digital and Data Officers from esure, Markerstudy and Mosaic Insurance.
Discover how to achieve data maturity required for AI mastery with CIOs from Generali and Baloise, Head of Data Science, AXA and Head of Data Strategy, Zurich.
Assess fraud risks arising from distribution and channel change, including embedded insurance and agentic AI, with insights from Zurich, Covea, Hiscox, Legal & General and Allianz.
Get concrete insights from Sompo, Arch, Markerstudy and Howden on how they are optimising efficiency in claims.
Learn how to build a truly AI-powered claims function with senior AI leaders from
AXA and Trygg-Hansa.
Stay abreast of changing trends, typologies and counter-fraud tactics, with insights from leaders from Hiscox, Zurich, RSA and more.
Gain actionable insights on practical cost control strategies from the Managing Director, Claims at Direct Line.
From life-stage products to risk prevention, keep track of data-driven innovation with AXA’s Global Head of Product and Proposition and Vienna Insurance’s Head of Product Management.
Keep tabs on new risks, from autonomous vehicles to the energy transition, and hear from Aviva, AXA and more on how products will need to pivot.
Allianz, HDI, and VIG will be exploring how FIDA and a world of financial data ecosystems could unlock new product opportunities.
Find out where the opportunities lie and track the latest developments with insights from the CEOs from Markel and esure.
Hear from CEOs, from Zurich to Swiss Re, as they share insights on the prognosis for profitability in different lines and the impact on business and underwriting strategy.
The CEO for Climate Risk & Resilience at Howden will share his insights on how data will transform climate forecasting and risk modelling.
Hear concrete insights from the CDO of Zurich and the AI Analytics & Technology Manager of AXA on the work they’re doing with AI and advanced analytics.
Get the latest developments, including the ABI’s and pricing leaders’ views on what needs to change.