I’m the Auto Industry Liaison working directly with all auto manufacturers that operate in North America. My primary function is creating and maintaining long-lasting relationships with the OEMs with an emphasis on Service Engineering for the benefit of our Mutual Customers. I also provide technical support for the Vehicle Research Facility, Claims Research Auto Support Hotline (CRASH), Auto Innovation, Auto Safety groups, and P&C Claims here at State Farm. I began my career at State Farm in 1990 in the former Ohio Region as an Auto Estimatics Inspector and became a Property Claim Trainer there in 1995. In 1997, I operated as a special projects Trainer in Ohio and assisted in the implementation training of the Claim Processor position in the Zone. In 1998, I became an Instructor at the Corporate Office and was responsible for co-authoring and delivering the Estimatics and Management schools as well as the Select Service workshops in Bloomington and around the Company. In June 2004, I became an Estimatics Team Manager in the Northeast Zone where I managed a Claim Operation and Select Service program in South-Central PA. In January 2012, I returned to the home office to become the Auto Industry Liaison in Enterprise Research. All the opportunities I’ve had at State Farm have kept me close to the Collision Industry. Prior to my career at State Farm, I owned and operated a Collision Repair Facility in the Cleveland Ohio market. I am also an ASE and I-Car Certified Collision Technician, current CIC member, am very passionate about supporting our secondary and post-secondary collision vocations and have been an automotive enthusiast all my life.