Kenneth is the Global President of the Network Solutions division of Crawford & Company’s Platforms segment. This division encompasses a range of solutions including: Catastrophe Services, Crawford Inspection Services, WeGoLook, Workforce Advantage and Simply Crawford. These divisions span the globe and provide a range of services and solutions to support the digital transformation of the claim lifecycle and embrace the disruptive change happening in the Property & Casualty marketplace.
Over his career Kenneth has served as Branch Manager as well as Regional Manager for the Eastern US, CIO for the U.S. Property & Casualty division and led the Broadspire Accident & Health Division. Prior to his current role as Global President – Network Solution, he served as U.S. President, Claims Solutions responsible for day to day US field operations and US & Caribbean Catastrophe Services. Throughout his career, Kenneth has focused on early recognition of disruptive process and technology and has driven key initiatives around self-service claim processes, business process improvement and data and analytic initiatives to improve the customer experience.
Kenneth, a graduate of N.C. State University, began his career with Crawford in 1989 in Raleigh, NC. Kenneth holds the AIC and CIOP designations and is a winner of the ACE Claims Luminary Award for 2019 and is a routine contributor to industry publications worldwide.