This roundtable will bring together senior figures from across life and health insurers to discuss the challenges and opportunities facing the industry. Insurers have often struggled to integrate themselves more deeply into their customer’s lives, unable to make the switch from grudge purchase to active partner. Wellness offers an opportunity to transform that paradigm and redefine the customer relationship. It also holds the promise for insurers of selling products beyond insurance, creating new models for profitability. Achieving this, however, will require a radical rethink of ecosystem partnerships, the underwriting process and customer relationships.
Join us to discuss what a focus on wellness can allow life and health insurers to deliver, and the key challenges that must be overcome to get there.
Welcome and participant introductions
Discussion
- A shifting landscape? The move from passive to active relationships
- Assessing the impact of Consumer Duty: catalysing a profound change in the industry?
- Towards true customer centricity: how must data operating models evolve?
- The rise of ecosystems: how can insurers build successful partnerships?
- The shift towards wellness: examining the IT and actuarial implications
- Insurer as life partner: how can insurers drive genuine, long-lasting engagement?
Closing remarks
(60 minutes)
Request an invitation
This roundtable is designed for senior figures working across insurance.
Fill in this form if you meet the above criteria and would like to participate in the discussion on 6 November. All invitation requests will be vetted and approved (or declined) by the organiser.
About EIS
EIS is the first choice for ambitious insurers focused on future-proofing their businesses and building the customer-centric insurance platforms of tomorrow. Founded in 2008, EIS provides a digital insurance platform that has been specifically engineered to remove – obstacles and provide insurers with the freedom to pursue and achieve important strategic goals. The open, flexible, cloud-native Coretech platform liberates insurers to increase market share, develop new products, build engaging experiences, lower acquisition costs, boost retention, and deliver greater revenue and profits for the long term. Headquartered in San Francisco, EIS services insurers globally in all lines of business. For more information, visit EISGroup.com or follow @EISGroupLtd on Twitter and LinkedIn.
