Agentic AI promises the end of business as usual for insurers, creating autonomous and intelligent agents that can make decisions and adapt in real time, so that every customer interaction and process becomes an opportunity for competitive advantage. This represents a structural reset for the insurance industry – one with enormous promise, if insurers position themselves to take advantage.
This roundtable will bring together senior leaders in operations, intelligence, innovation, customer, data, automation, and AI to discuss how insurers can take advantage of agentic AI’s potential for transformative change. Covering the possible applications of agentic AI across underwriting and claims in commercial lines, the focus will be on moving beyond planning to execution in pursuit of real impacts.
Attend to gain insights on:
- The ways in which agentic AI promises to transform commercial lines
- The key questions for decision-makers in implementing agentic AI across the business
- Moving from strategy to execution in the deployment of agentic AI in claims and underwriting
Welcome and participant introductions
Discussion
- The competitive edge: where can agentic AI be most effectively deployed to deliver greater speed and accuracy across complex cases?
- Overcoming capability debt: what should insurers do to deliver focused transformation to accelerate their readiness for agentic AI?
- Moving from strategy to execution: how can insurers adapt their operating model to enable autonomous AI agents across workflows?
- Delivering agentic AI at scale: how can business functions across the business be coordinated to deliver true transformation beyond pilots?
- Empowering AI: how can guardrails be created that allow AI agents to be trusted to make independent decisions?
- Building governance and risk management: what are the priorities for ensuring regulatory compliance and addressing bias or drift?
- Upskilling for the future: how can insurers redesign talent strategies to maximise human-AI collaboration?
- The future of insurance: where will insurers see the greatest upheaval and the biggest opportunities from the agentic AI revolution?
Closing remarks
(60 minutes)
Request an invitation
This roundtable is designed for senior figures working across insurance.
Fill in this form if you meet the above criteria and would like to participate in the discussion on 5 November. All invitation requests will be vetted and approved (or declined) by the organiser.
About DXC Technology
DXC Technology (NYSE: DXC) helps insurance companies around the world run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
