There is pressure on insurance like never before: not only are customer expectations evolving, but climate change is transforming the risk landscape in a way that fundamentally threatens the business model. However, as this is happening, so to is technology enabling insurers to get closer to their customers, providing new value, and averting claims before they happen.
This roundtable will bring together senior leaders from across innovation, underwriting, proposition and product, and claims to discuss the developing role of the insurer – from financial protection to genuine risk prevention and mitigation partner – in order to better position you to take advantage of a shift that will not only provide new value to the customer but will unlock significant potential for revenue growth for insurers.
Welcome and participant introductions
DiscussionÂ
- To what extent is a holistic risk management proposition the future across various product lines? What is required to get there?
- From climate change to changing customer expectations: could value-added services effectively mitigate these issues?
- Where would customers welcome greater insurer intervention in their lives?
- From data to insight to action: understanding the data requirements of predict and prevent
- Delivering sustainable revenue growth: assessing the commercial potential of value-added services
- Getting the tech foundations right: which capabilities will insurers need to focus on to deliver an effective predict and prevent offering?
- The insurer as a life partner: is the future of the industry a high-engagement risk prevention model?
Closing remarks
(60 minutes)
Request an invitation
This roundtable is designed for senior figures working across insurance.
Fill in this form if you meet the above criteria and would like to participate in the discussion on May 19. All invitation requests will be vetted and approved (or declined) by the organiser.
About PwC
At PwC, our purpose is to build trust in society and solve important problems. With a team of over 16,900 Insurance professionals globally, we work with the world s leading insurers from strategy to execution across technology, regulation, customer experience, productivity, workforce and more.
For more information, please visit https://www.pwc.com/.
