EXECUTIVE ROUNDTABLE

Beyond the hype: assessing the future of AI in insurance

Exploring the risks, regulation and implementation of the world’s most hyped technology

 

24 September | 11am CEST | Online

There is certainly business value in AI. The question that remains is how insurers can unlock this value, when the industry is still plagued by legacy issues and when it is so heavily regulated, with more, and uncertain, regulation to come. Will AI live up to its hype or fail to meet expectations? And what can insurers do to ensure the former rather than the latter outcome?

Attend to gain:

  • A realistic vision for the future of AI in insurance
  • An understanding of incoming regulation impacting AI strategy
  • Insights into unlocking the true business value of AI

Welcome and participant introductions

Discussion | Beyond the hype: determining the true value of AI in insurance

  • The state of play: where has AI had the biggest impact and what lessons can be learnt?
  • Assessing the possibilities: what could the role of AI look like in 5 years’ time?
  • Regulation incoming: preparing for change in anticipation of DORA and the EU AI Act
  • Designing an AI strategy in shifting regulatory times: what are the keys to success?
  • From hallucinations to privacy concerns: assessing and overcoming the risks of AI
  • Moving beyond the lab: how to deliver genuine business value with AI

Closing remarks

(75 minutes)

Speakers:

Fredrik Thuring
Fredrik Thuring
Head of Operational Analytics
Trygg-Hansa

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About DXC Technology

DXC Technology (NYSE: DXC) helps insurance companies around the world run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

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Operations & IT highlights

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Operationalising AI

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Becoming a digital-first insurer

Discover how esure’s CEO has led a radical redesign, having now migrated 1.8 million policies to a new scalable, flexible, cloud-native platform.

Ensuring cyber resilience

Gain insights from Howden, Sompo, Markel and Marsh on designing and building truly safe and secure systems.

Legacy modernisation

Hear how the CTOs & CIOs of Generali, RSA and NFU Mutual are tackling data siloes, redesigning operations and modernising architectures.

CX highlights

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The potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

Becoming a partner for life

Discover strategies for deepening engagement and delivering for customers at every life stage, with insights from Zurich’s Chief Customer Officer.

New data, new opportunities

Explore how evolving data ecosystems and FIDA will redefine CX excellence, with insights from HDI, Allianz and VIG.

Unlocking true personalisation

Hear from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

Marketing & distribution highlights

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Reaching new markets

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Embedded insurance

From established players like Covéa and HDI to insurtechs like BreezeAI and ZERO, hear from pioneers finding true success with embedded insurance.

Unlocking true personalisation

Hear from Zurich’s Chief Customer Officer on opportunities for life-stage marketing, and from UNIQA, Markel and Assurant on latest developments in hyper-personalisation.

The Open Data opportunity

Explore how evolving data ecosystems and the implementation of FIDA will open the door to fresh cross-selling and up-selling possibilities with insights from HDI, Allianz and VIG.

Digital, data & analytics highlights

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The digital insurer

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Realising the potential of agentic AI

Get insights straight from the lab and track developments at the cutting edge with Allianz, Legal & General, Admiral and more.

True data maturity

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Ethical & explainable AI

AXA and the ABI will be discussing bias prevention, model transparency, ethics and a shifting regulatory landscape.

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Emerging fraud trends

Stay abreast of changing typologies and trends in organised and opportunistic fraud, from synthetic IDs to fraud in the supply chain, with insights from Heads of Fraud from Allianz, RSA and Zurich.

Unlocking the power of AI

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Data maturity

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Distribution & channel change

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Claims highlights

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Plugging claims leakage

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Operationalising AI in claims

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Evolutions in counter-fraud

Stay abreast of changing trends, typologies and counter-fraud tactics, with insights from leaders from Hiscox, Zurich, RSA and more.

Reducing motor claims costs

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PLUS a dedicated claims meet up during the event

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Data-driven propositions

From life-stage products to risk prevention, keep track of data-driven innovation with AXA’s Global Head of Product and Proposition and Vienna Insurance’s Head of Product Management.

New risks, new growth opportunities

Keep tabs on new risks, from autonomous vehicles to the energy transition, and hear from Aviva, AXA and more on how products will need to pivot.

Open data and the opportunities

Allianz, HDI, and VIG will be exploring how FIDA and a world of financial data ecosystems could unlock new product opportunities.

Value-added services

Find out where the opportunities lie and track the latest developments with insights from the CEOs from Markel and esure.

PLUS a dedicated pricing, product and underwriting meet up during the event

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The new risk outlook

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Adapting to climate risk

The CEO for Climate Risk & Resilience at Howden will share his insights on how data will transform climate forecasting and risk modelling.

Leveraging advanced AI

Hear concrete insights from the CDO of Zurich and the AI Analytics & Technology Manager of AXA on the work they’re doing with AI and advanced analytics.

The affordability challenge

Get the latest developments, including the ABI’s and pricing leaders’ views on what needs to change.

PLUS a dedicated pricing, product and underwriting meet up during the event