Unlocking the next stage of claims transformation

27 September | 3PM BST | Online

As the economic climate continues to be uncertain, there is a heightened need to create a more streamlined and efficient claims department.

What we will explore


How insurers can transform their claims processes to ensure maximum ROI.


The keys to building a holistic transformation strategy that includes routes to data maturity.


Leveraging new technologies, such as geospatial analytics and computer vision, to unlock the full potential of the claims department.

The Customer Revolution In-person Roundtable


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27 September | 3PM BST
75 minutes

Welcome and participant introductions

Roundtable Discussion

  • How can insurers streamline the claims process to drive greater efficiency?
  • How can insurers ensure maximum ROI from claims automation?
  • Automating, AI decisioning, and cloud computing: building a holistic strategy
  • How can data ecosystems be leveraged to deliver greater convenience for the customer?
  • The elephant in the room: addressing the issue of data maturity
  • From data silos to a single version of truth: what are the current challenges to data maturity?
  • The ultimate in touchless claims: unlocking the powerful combination of IoT, smart contracts and blockchain
  • Geospatial analytics and computer vision: how are different technologies being used in remote loss assessment?

Closing remarks

Request an invitation

This roundtable is designed for senior figures working across insurance.

Fill in this short form if you meet the above criteria and would like to participate in the discussion on 27 September. All invitation requests will be vetted and approved (or declined) by the organiser.


About ServiceNow

ServiceNow makes the world of insurance work better for everyone. Over 400 insurance companies globally use ServiceNow’s cloud-based platform and solutions to intelligently automate processes and services across their enterprise. So insurance companies can modernise their employee engagements, risk management, security, and technology innovation. And we can all create the future of insurance that we imagine.

For more information, visit: www.servicenow.com/solutions/industry/financial-services.html