Insurance Innovators TV Webinars


Insurance claims in the age of innovation


From the rise of IoT to the future of blockchain: delivering a next-generation claims process





From the rise of IoT to developments in blockchain, the potential to innovate the claims process is massive. Watch this discussion to find out what new capabilities lie on the horizon and how a next-generation claims experience can be realised.


  • What is the current state of play in claims? Where do barriers to transformation remain?
  • From FNOL to greater personalisation: how can insurers tap into the full potential of IoT?
  • Blockchain and smart contracts: what are the possibilities for further transformation in claims?
  • The claims model of the future: how can insurers unlock the power of data to deliver innovation?

Hear from the expert panel:

Melanie Kill, Claims Transformation Director, AXA

Liz Ryan, Head of Claims Analytics, Zurich Insurance Group

Lucy Costin, Claims Innovation Leader, QBE

Thomas Harrington, Product Marketing Director, Shift Technology

In partnership with:

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