The Future of Customer Engagement for Property & Casualty Insurers

Reimagining How to Sign, Onboard and Keep Customers in the Digital-First Era


If Property & Casualty insurance carriers are to compete with digitally-savvy new entrants, they will need to invest in the future of customer engagement. However, faced with challenges such as climate change, cybersecurity risks and now the COVID 19 epidemic, the industry has arguably never been under such pressure to innovate in order to meet heightened customer needs in a secure and safe way.


Read The Future of Customer Engagement for Property & Casualty Insurers to find out those strategies that will prove integral to onboarding and retaining customers in the digital-first era.


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Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQ™ and the trade documentation expertise of SmartDX™.

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